Nursing Interview Phases
14 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the primary goal of the orientation phase of an interview?

  • To establish and build rapport and trust (correct)
  • To gather complete and accurate data
  • To begin teaching
  • To discuss health promotion and disease prevention
  • What type of data is obtained through physical examination?

  • Subjective data
  • Quantitative data
  • Qualitative data
  • Objective data (correct)
  • What is the purpose of open-ended questions in an interview?

  • To end the interview quickly
  • To intimidate the patient
  • To obtain a 'yes' or 'no' answer
  • To gather more information and encourage the patient to share (correct)
  • What is the primary goal of the termination phase of an interview?

    <p>To end the interview gracefully</p> Signup and view all the answers

    What is the purpose of introducing oneself, role, and reason for being there in the working phase of an interview?

    <p>To establish rapport and trust</p> Signup and view all the answers

    What type of interaction is a goal-directed interview?

    <p>All of the above</p> Signup and view all the answers

    What type of questions are typically used after a narrative and when specific facts are needed?

    <p>Closed or direct questions</p> Signup and view all the answers

    Which of the following is a communication pitfall?

    <p>Giving unwanted advice</p> Signup and view all the answers

    What is an important aspect of nonverbal communication in healthcare?

    <p>Facial expressions</p> Signup and view all the answers

    When measuring the weight of an infant, what additional measurements should be taken?

    <p>Head and chest circumference</p> Signup and view all the answers

    What is an important consideration when communicating with a pregnant female?

    <p>Measuring weight at regular intervals</p> Signup and view all the answers

    What is an important aspect of health literacy?

    <p>Ability to understand and follow medical instructions</p> Signup and view all the answers

    What is the purpose of the 'teach back' technique in healthcare?

    <p>To ensure patient understanding of medical instructions</p> Signup and view all the answers

    What is the focus of the 'chief complaint' in healthcare?

    <p>The patient's reason for seeking care</p> Signup and view all the answers

    Study Notes

    Interview Phases

    • Orientation phase: establishing a nurse-patient relationship while gathering information
    • Working phase: patient-centered, goal-directed interaction, and therapeutic communication
    • Termination phase: closing the interview

    Successful Interview

    • Gather: collect complete and accurate data
    • Establish: build rapport and trust
    • Begin: start teaching
    • Discuss: discuss health promotion and disease prevention

    Data Collection

    • Subjective data: what the person says about themselves (patient's statement, reason for seeking care, perceptions, beliefs, and health history)
    • Objective data: what the health professional observes (measurable, observable, physical examination, seeing, feeling, touching, and listening)

    Communication Techniques

    • Introduce: yourself, role, and purpose
    • Open-ended questions: encourage narrative, no "yes/no" answers
    • Closed or direct questions: one to two word answers, including yes/no, use after narrative
    • Verbal response: assist the narrative
    • Closing the interview: end gracefully

    Communication Pitfalls

    • Providing false assurance or reassurance
    • Giving unwanted advice
    • Using authority
    • Using avoidance language
    • Distancing
    • Using professional jargon
    • Using leading or biased questions
    • Talking too much
    • Interrupting
    • Using "why" questions

    Nonverbal Communication

    • Physical appearance
    • Posture
    • Gestures
    • Facial expressions
    • Eye contact
    • Voice (tone)
    • Touch (empathy)

    Developmental Considerations

    • Infant, children, and adolescents: measure weight at regular intervals, best index of nutritional status over time
    • Pregnant female: weigh monthly until 30 weeks, then every 2 weeks until final month, then weekly
    • Elderly: loss of height beginning in the 30s, loss of muscle mass, loose skin, and change in fat distribution

    Special Needs Considerations

    • Consider key elements that address vulnerable populations
    • Examples: acutely ill, drug/alcohol abuse, sexually aggressive, emotionally distraught, angry and/or threatening violence, anxious, and hearing impaired

    Language Barriers

    • Need an interpreter (preferably trained, in-person, or hotline)
    • Consider both verbal and nonverbal cues in communication pattern
    • Use a bilingual team member or trained medical interpreter (same gender preferred)
    • Ask for verbatim account of the conversation
    • Speak to the patient, not the interpreter
    • Plan for longer time period

    Health Literacy

    • Ability to understand and follow instructions, navigate healthcare system, and communicate concerns
    • Not just the ability to read

    Techniques to Improve Health Literacy

    • Oral teaching
    • Written materials
    • Teach back

    Reason for Seeking Care

    • Chief complaint: patient's own words describing reason for visit
    • Document reported findings: symptoms and signs
    • Reason for care is not a diagnosis
    • Focus on patient's prioritized reasons for seeking care

    Present Health and/or History of Present Illness (HPI)

    • Collect all provided data and identify 8 critical characteristics
    • Make sure collected data is precise and accurate (use measurable standards)
    • Use standard indicators to document findings (reliable and valid results)

    History: Respiratory System (H/O)

    • Lung disease
    • Chest pain with breathing
    • Wheezing or noisy breathing
    • Shortness of breath
    • How much activity produces shortness of breath
    • Cough
    • Sputum (color, amount)
    • Hemoptysis
    • Toxic or pollution exposure

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Description

    This quiz covers the phases and process of conducting a successful nursing interview, including establishing a nurse-patient relationship, gathering data, and building rapport.

    More Like This

    Use Quizgecko on...
    Browser
    Browser