Nursing Human Resource Management

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Questions and Answers

How does the patterning of working and non-working hours influence employees?

  • It decreases overall productivity.
  • It positively correlates with work satisfaction. (correct)
  • It has no effect on employees' performance.
  • It solely impacts their income levels.

What does time scheduling specifically refer to?

  • The distribution of working hours for employees over time. (correct)
  • The arrangement of breaks during working hours.
  • The policies governing employee leave.
  • The total number of hours worked in a day.

Which of the following is a likely outcome of poorly managed working hours?

  • Better team collaboration.
  • Increased employee productivity.
  • Higher levels of employee retention.
  • Decreased job satisfaction among employees. (correct)

In which way can time scheduling impact an organization?

<p>It can enhance employees' engagement and satisfaction. (A)</p> Signup and view all the answers

What is a potential benefit of effectively scheduling working hours?

<p>It could lead to better work-life balance. (C)</p> Signup and view all the answers

What is one of the advantages of self-scheduling?

<p>Improved team spirit (D)</p> Signup and view all the answers

What is a disadvantage of self-scheduling?

<p>It is time-consuming (B)</p> Signup and view all the answers

Which of the following describes the manual approach to scheduling?

<p>A specified time schedule is prepared for personnel (C)</p> Signup and view all the answers

What is a characteristic of the computerized approach to scheduling?

<p>Utilizes software for schedule preparation (A)</p> Signup and view all the answers

What is a potential bias that can arise from self-scheduling?

<p>Preference for certain shifts (A)</p> Signup and view all the answers

Which factor is NOT typically considered when constructing a staffing schedule?

<p>Personal preferences of employees (A)</p> Signup and view all the answers

What impact do organizational policies on overtime have on staffing schedules?

<p>They influence the use of agency personnel. (D)</p> Signup and view all the answers

Which of the following is a working hour scheduling pattern?

<p>Regular scheduling pattern (B)</p> Signup and view all the answers

Which element would likely have the least effect on a unit schedule?

<p>Type of services offered by the unit (D)</p> Signup and view all the answers

What is one advantage of self-scheduling for staff nurses?

<p>Increases sense of autonomy (B)</p> Signup and view all the answers

How does self-scheduling impact job satisfaction among staff nurses?

<p>It increases job satisfaction (D)</p> Signup and view all the answers

How can the number of part-time employees impact staffing schedules?

<p>It affects the need for overtime. (A)</p> Signup and view all the answers

Which of the following is NOT an advantage of self-scheduling for staff nurses?

<p>Increase in workload (A)</p> Signup and view all the answers

In the context of self-scheduling, which outcome is most likely to occur?

<p>Increased sense of autonomy among nurses (A)</p> Signup and view all the answers

What is a potential benefit of nurses having control over their schedules?

<p>Higher staff engagement and morale (A)</p> Signup and view all the answers

What is a primary advantage of computerized scheduling for nurses?

<p>It saves the nurse’s time spent in making schedules. (D)</p> Signup and view all the answers

How does computerized scheduling impact interpersonal relationships at work?

<p>It eliminates conflicts created by schedule changes. (B)</p> Signup and view all the answers

Which of the following is NOT an advantage of computerized scheduling?

<p>Increased time spent on non-patient care activities. (C)</p> Signup and view all the answers

What does consistent scheduling ensure within an agency?

<p>Equitable application of agency policy. (D)</p> Signup and view all the answers

What benefits does computerized scheduling provide regarding clerical staff?

<p>Reduces the reliance on clerical staff. (D)</p> Signup and view all the answers

What is the primary focus of self-scheduling in a hospital context?

<p>Developing and implementing time scheduling policies (B)</p> Signup and view all the answers

Which of the following best describes the role of nurses in self-scheduling?

<p>They develop and implement time scheduling policies. (B)</p> Signup and view all the answers

What is a likely benefit of implementing self-scheduling in a hospital?

<p>Improved job satisfaction among nursing staff. (B)</p> Signup and view all the answers

What aspect of hospital operations can self-scheduling directly affect?

<p>Variables affecting staff time management (C)</p> Signup and view all the answers

Which of the following statements about self-scheduling is false?

<p>It is limited to nurses only. (D)</p> Signup and view all the answers

Flashcards

Time scheduling

The way working and non-working hours are arranged for employees.

Impact of time scheduling

It influences how productive and satisfied employees are.

Definition of time scheduling

Distributing work hours for each employee within a specific unit.

Time scheduling pattern

The way working and non-working hours are organized.

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Given period of time

A specific period of time like a week or month.

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Self-scheduling

When nurses can choose their own work schedules, it gives them more control over their work life.

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Sense of autonomy

Feeling independent and in charge of your work, like having a say in how you do your job.

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Job satisfaction

Feeling happy and satisfied with your job and how you perform.

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Staff morale

The general feeling of positivity and enthusiasm among a group of people.

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Scheduling Variables

Factors that can influence work schedules, like employee availability, patient needs, and hospital policies.

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Hospital Policies

Rules and procedures established by a hospital that guide how nurses and staff schedule their work.

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Nurse Participation

The process of nurses and staff actively participating in creating their own schedules.

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Benefits of Self Scheduling

The goal of self scheduling is to improve nurse satisfaction and reduce staffing shortages.

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Shift Scheduling

A method of scheduling where employees work in shifts, alternating between work and rest periods.

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Flexible Scheduling

A type of scheduling where employees have the flexibility to work from home or other locations.

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Part-time Scheduling

A method of scheduling where employees work fewer hours per week, often spread over a longer period.

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Full-time Scheduling

A type of scheduling where employees work a consistent number of hours each week, often during standard business hours.

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Unit Hours of Operation

The hours the unit operates, impacting staffing needs.

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Shift Rotations

The way shifts are rotated among nurses (e.g., day to night, night to evening), ensuring fair workload distribution.

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Approved Paid Time Off

Time off taken by nurses for vacations, holidays, or other approved reasons. This impacts staffing needs.

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Staffing Vacancies

Unfilled nursing positions that require temporary or permanent staffing solutions.

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Availability of Automation

The availability of automated tasks reduces the human workload, potentially impacting staffing needs.

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Time-Saving

Computerized scheduling saves nurses time by automating the scheduling process, freeing them up for patient care.

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Reduced Conflicts

By using a consistent system, computerized scheduling reduces conflicts between staff and supervisors by ensuring fair and transparent scheduling practices.

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Consistent Scheduling

Computerized scheduling promotes consistent application of agency policies, ensuring that all staff members are treated equally and fairly.

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Unbiased Scheduling

Computerized scheduling is objective and free from bias, eliminating the potential for favoritism or unfair treatment in scheduling decisions.

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Cost-Effective Scheduling

By automating tasks and optimizing staff allocation, computerized scheduling can reduce the need for clerical staff and improve the utilization of nurses, resulting in cost savings and improved patient care.

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Study Notes

Time Scheduling

  • Time scheduling is a crucial human resource management function, assigning specific days and hours for workers.
  • It's a key element in staff function and a prerequisite for successful nursing operations.
  • Work and non-work hours directly influence employee productivity and job satisfaction.

Definition of Time Scheduling

  • It involves distributing working hours for each employee within a specific unit and time period.
  • It's a planned pattern of on-off duty hours for employees.

Objectives of Time Scheduling

  • Ensure patient care needs without overstaffing or understaffing.
  • Maximize the use of nursing staff and professional expertise.
  • Know anticipated individual schedules in advance.
  • Ensure fair treatment of nurses in their distribution of work assignments.
  • Achieve a balanced distribution of staff days off.
  • Satisfy staff regarding work hours and the perceived sense of fairness.
  • Consider nurse and patient needs.

Principles of Time Scheduling

  • Schedules are created for 4-8 weeks at a time.
  • Head nurses do not have off-duty on Saturdays (the start of the week).
  • One day off must be scheduled between the head nurse and assistant head nurse for adequate coverage.
  • Night shifts should be followed by days off prior to other shifts.
  • No accumulation of consecutive workdays to ensure adequate rest for staff members.
  • Overlapping time is needed between shifts for handover.
  • Flexibility is needed to accommodate sick leave, vacation time, and holidays.
  • Desirable and undesirable work hours should be distributed evenly.
  • Reasonable special requests should be honored.
  • A nurse should be on duty at all times during a 24 hour period.
  • Schedule changes should be kept to a minimum after initial implementation.
  • Staff should be notified of upcoming schedule changes well in advance.
  • Hospital policies for scheduling must be defined when employees are hired.
  • The responsible party for scheduling (by title) must be clear.
  • The time period covered by each schedule should be defined.
  • Dates for posting the schedule should be established.
  • The day that starts the work week should be specified.
  • Beginning and ending times for each shift should be outlined.
  • Specify the meal/break time duration.
  • Include the exact number of nurses on each unit.
  • Identify the monthly work hours requirement.
  • Detail the sequential workdays.
  • Detail the sequential days off policy.
  • Recognize the number of weekends off per month.
  • The number of nurses in the morning shift should exceed those in the afternoon and night shift due to workload.
  • Designate the number of paid holidays annually.

Systems of Time Scheduling Development

  • The centralized scheduling system is managed by higher-level managers and covers all departments usually via computers, while Decentralized scheduling is managed by the head nurse, focusing on the assigned nurses in a single unit, and Self-scheduling lets staff nurses propose their schedule and wait for the head nurse's approval.

Advantages of Centralized Scheduling

  • Centralized control of staff
  • Fairness among staff
  • Comprehensive view of staffing needs
  • Facilitates adjustments in cases of illness, emergencies or changing patient needs.
  • Reduces interpersonal contact between head nurses and staff.
  • frees the head nurses from time-consuming duties & allows them to focus on other tasks.

Disadvantages of Centralized Scheduling

  • Pulling staff from one unit to another can lead to negative reactions.

Advantages of Decentralized Scheduling

  • Head nurses can customize scheduling to meet unit-specific needs, based on their knowledge of staff & their unit's needs.
  • Staff feel valued and have personalized attention.
  • Scheduling for a smaller unit is easier and simpler.

Disadvantages of Decentralized Scheduling

  • Individual head nurses may develop their own methods and patterns; this can lead to discontent from staff on different units.
  • Staff may feel the head nurse is not unbiased.

Advantages of Self-Scheduling

  • Staff feel a sense of autonomy
  • Improves job satisfaction
  • Boosts staff morale
  • Enhances team spirit & collaboration
  • Decreases employee absenteeism

Disadvantages of Self-Scheduling

  • Time-consuming process
  • Bias in scheduling choices

Approaches of Time Scheduling

  • Manual approach: One or more individuals develop the schedule for a specific unit, division or the entire institution.
  • Computerized approach: Computers maintain the schedules, handle employee choices and holiday/vacation planning. All necessary scheduling data is inputted. Computer systems prove more effective and efficient.

Advantages of Computerized Scheduling

  • Saves nurses time spent on scheduling.
  • Reduces conflicts between staff and supervisors due to scheduling changes.
  • Ensures consistent scheduling and equitable application of policies.
  • Helps maintain objectivity in the scheduling process.
  • Cost reduction through decreased clerical work and better utilization of professional nurses.

Variables Affecting Staffing Schedules

  • Unit hours of operation
  • Shift rotations
  • Paid time off (vacations, holidays, etc)
  • Staffing vacancies
  • Automation availability
  • Agency personnel use policies
  • Part-time employees

Working Hour Scheduling Patterns

  • Regular 8-hour shift: 7 AM – 3:30 PM; 3 PM – 11:30 PM; 11 PM – 7:30 AM
  • 10-hour shift: 7 AM – 5:30 PM; 1 PM – 11:30 PM; 9 PM –7:30 AM
  • 12-hour shift: 7 AM – 7:30 PM; 7 PM to 7:30 AM

Premium Pay for Weekend Work

  • Per Diem staff have flexibility to choose when and if they work on weekends.
  • Higher pay rate is provided to compensate for flexibility and reduced scheduling options.

Flextime

  • Employees select their best scheduling times to meet their personal needs while still fulfilling responsibilities.

Use of Supplemental Staffing

  • Increased use of supplemental/external staffing to address high-census periods or staffing shortage issues.
  • External staffing includes agency and travel nurses.

Staff Self-Scheduling

  • Employees receive 4-6 weeks schedules in advance to fill out.

Shift Bidding

  • Newer method to accommodate staff shortages and give nurses more control over scheduling additional shifts.
  • Prevents mandatory overtime by allowing staff to bid for extra shifts. The organization sets prices for each shift.

Types of Time Scheduling

  • Block Scheduling
  • Cyclic Scheduling

Block Scheduling Description

  • Work schedule plans for a unit a week at a time (4-8 weeks) with blocks of days. Days worked are scheduled together.

Cyclic Scheduling Description

  • Technique that assigns days and time off in repeating patterns, factoring in personnel needs and continuity of care. Schedules are for 4-8 weeks.

Implementing Time Scheduling

  • determine schedule type, pattern of on-off days, considering staff experience and capabilities.
  • consider the percentage/ratio of staff per shift.
  • create a preliminary (rough) schedule
  • list staff in order of seniority to assign the appropriate shifts
  • assign night shift first, then evening shift, morning shift, lastly off duty hours
  • complete schedule and check for errors, confirm accuracy of details like names, holidays, confirm suitable mix of personnel.
  • sign the schedule to confirm accuracy
  • Obtain necessary approvals to finalize the schedule
  • post the schedule several weeks in advance
  • daily updates of the schedule if needed.

Criteria for Scheduling Evaluation

  • Coverage: Nurse-to-patient ratio, following required minimums.
  • Quality: Desirability of the schedule in the eyes of the nurses assigned.
  • Stability: Nurses understand future on/off schedules, matching hospital policy.
  • Flexibility: System manages changes to work and nurse schedules.
  • Fairness: Nurses have equal opportunities in the schedule.
  • Cost: Reflects the resources used for scheduling (time, personnel etc).

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