Podcast
Questions and Answers
What is the goal of nonverbal communication during the interview?
What is the goal of nonverbal communication during the interview?
- To elicit the client's feelings and perceptions
- To ensure confidentiality of client information
- To maintain good eye contact and display a friendly facial expression (correct)
- To display a non-judgmental attitude
What is the primary purpose of taking notes during the interview?
What is the primary purpose of taking notes during the interview?
- To summarize the client's comments and validate problems
- To ensure confidentiality of client information
- To elicit the client's feelings and perceptions
- To record biographic data and health history (correct)
During the summary and closing phase, what does the nurse do?
During the summary and closing phase, what does the nurse do?
- Summarizes information obtained during the working phase and validates problems (correct)
- Elicits the client's comments about major biographic data
- Asks open-ended questions to elicit the client's feelings
- Reviews the client's family history
What type of questions are used to elicit the client's feelings and perceptions?
What type of questions are used to elicit the client's feelings and perceptions?
During the working phase, what does the nurse elicit from the client?
During the working phase, what does the nurse elicit from the client?
What is the purpose of the nurse's silence during the interview?
What is the purpose of the nurse's silence during the interview?
What is the purpose of verifying data with another health care professional?
What is the purpose of verifying data with another health care professional?
What is the primary difference between EMR and EHR?
What is the primary difference between EMR and EHR?
What is the purpose of a focused or specialized assessment form?
What is the purpose of a focused or specialized assessment form?
What is the primary purpose of an initial assessment form?
What is the primary purpose of an initial assessment form?
Why is it important to compare subjective data with objective data?
Why is it important to compare subjective data with objective data?
What is the benefit of using computer-based documentation systems?
What is the benefit of using computer-based documentation systems?
What is a necessary condition for the examination setting to ensure the quality of the data collected?
What is a necessary condition for the examination setting to ensure the quality of the data collected?
Why is validation of assessment data crucial?
Why is validation of assessment data crucial?
What is one of the methods of validating data?
What is one of the methods of validating data?
What is the purpose of providing a warm blanket in the examination setting?
What is the purpose of providing a warm blanket in the examination setting?
What is the purpose of using closed-ended questions?
What is the purpose of using closed-ended questions?
What type of question typically begins with the words 'how' or 'what'?
What type of question typically begins with the words 'how' or 'what'?
What may result from failure to validate data?
What may result from failure to validate data?
What is the role of the mirror in the examination setting?
What is the role of the mirror in the examination setting?
What is an important aspect of providing information to the client?
What is an important aspect of providing information to the client?
What is the purpose of the complete health history?
What is the purpose of the complete health history?
What is an example of a Laundry List question?
What is an example of a Laundry List question?
What is the purpose of rephrasing in the questioning process?
What is the purpose of rephrasing in the questioning process?
What is the purpose of applying an allergy band and confirming prepopulated allergies in the EMR?
What is the purpose of applying an allergy band and confirming prepopulated allergies in the EMR?
What is the primary goal of reconciling medications promptly using electronic data confirmation from local pharmacies?
What is the primary goal of reconciling medications promptly using electronic data confirmation from local pharmacies?
What is the purpose of recording the patient's chief complaint?
What is the purpose of recording the patient's chief complaint?
What is included in the patient's past medical history documentation?
What is included in the patient's past medical history documentation?
What is the purpose of orienting the patient, caregivers, and family to the location and rights?
What is the purpose of orienting the patient, caregivers, and family to the location and rights?
What is the purpose of sending the patient's valuables to appropriate safe storage or sending them home with family?
What is the purpose of sending the patient's valuables to appropriate safe storage or sending them home with family?
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Study Notes
Communication During the Interview
- Nonverbal Communication:
- Appearance: Ensure professional appearance
- Demeanour: Display poise when entering the room
- Facial Expression: Keep expression neutral and friendly
- Attitude: Maintain a non-judgmental attitude
- Silence: Allow time for reflection and organization of thoughts
- Listening: Maintain good eye contact, smile, and display an open, appropriate facial expression
- Verbal Communication:
- Open-ended questions: Used to elicit feelings and perceptions
Documentation
- Includes:
- Name, medical record number, age, date, time, probable medical diagnosis, chief complaint, and source of information (two patient identifiers)
- Past medical history:
- Prior hospitalizations and major illnesses and surgeries
- Assess pain:
- Location, severity, and use of a pain scale
- Allergies:
- Medications, foods, and environmental; nature of the reaction and seriousness
- Medications:
- Confirm accuracy of list, names, and dosages of medications
- Valuables:
- Record and send to appropriate safe storage or send home with family
- Rights:
- Orient patient, caregivers, and family to location, rights, and responsibilities
- Goal of admission and discharge goal
Documenting Data
- Computer-based documentation systems:
- Link to other documents and health care departments
- Electronic Medical Records (EMR):
- Supplied by physicians for medical diagnoses and prescribed treatments
- Electronic Health Records (EHR):
- Comprehensive health status of the client (emotional, physical, social, spiritual)
- Three types of assessment forms:
- Initial assessment form (nursing admission or admission database)
- Frequent or ongoing assessment forms (e.g., vital sign sheet, assessment flow chart)
- Focused or specialized assessment forms (e.g., pain scale chart, Braden scale chart)
Preparing for the Examination
- Preparing the physical setting:
- Comfortable, warm room temperature
- Private area free of interruptions
- Quiet area free of distractions
- Examination tools:
- Penlight
- Mirror
- Metric ruler
- Magnifying glass
- Wood's light
Validating Assessment Data
- Steps of validation:
- Deciding whether data require validation
- Determining ways to validate the data
- Identifying areas for which data are missing
- Methods of validation:
- Recheck through a repeat assessment
- Validate through comparison with objective data
Types of Questions
- Open-ended questions:
- Begin with "how" or "what"
- Example: "How have you been feeling lately?"
- Closed-ended questions:
- Begin with "when" or "did"
- Example: "When did your headache start?"
- Laundry list:
- Provide a list of words for the client to choose from
- Rephrasing:
- Clarify information and reflect on what was said
- Example: "You are thinking that you have a serious illness?"
- Inferring:
- Elicit the most accurate data possible from the client
Complete Health History
- Lays the groundwork for identifying nursing problems and provides a focus for the physical examination
- Has eight sections, which can be modified or shortened when necessary
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