18 Questions
What is the main purpose of involving the patient and family in decisions about the plan of care?
To determine whether suggested methods are acceptable
How can a nurse evaluate the effectiveness of their communication?
By videotaping practice sessions with peers
What is a key aspect of the teaching-learning process mentioned in the text?
It enables patients to achieve higher levels of wellness
What does promoting healthy behavior through education help patients to do?
Seek early diagnosis of health problems
During the Orientation phase, why is an open line of communication with a patient important?
To maintain an open channel for patients to express emergent needs
What does involving the family in a patient's return to health indicate?
The family plays a vital part in a patient's return to health
During the orientation phase of the nurse-patient relationship, what tone should the nurse adopt?
Empathetic and caring
What is expected of the initial relationship between the nurse and patient during the orientation phase?
Superficial, uncertain, and tentative
What should the nurse be prepared for during the orientation phase in terms of patient behavior?
Patients testing competence and commitment
What is a key aspect of the working phase in the nurse-patient relationship?
Facilitating successful interactions using therapeutic communication skills
During which phase does the nurse encourage patients to express their feelings about their health?
Working phase
What should a nurse do during the termination phase of the relationship?
Relinquish responsibility for the patient's care
What is the first phase of the helping relationship?
Pre-orientation phase
Which of the following is NOT an aspect of non-verbal communication mentioned in the text?
Intonation
During which phase do nurses review available data including medical and nursing history before meeting the patient?
Pre-orientation phase
What is a key characteristic of an effective nurse-patient relationship according to the text?
Reciprocal interaction
Which phase involves encouraging the experience of feelings and ideas, and conveying acceptance and respect?
Working phase
What does non-verbal communication primarily involve?
Personal appearance
Learn about the initial phase of the nurse-patient relationship where they meet and establish rapport. Understand how to set a warm, caring tone and navigate through the superficial and uncertain stage of the relationship.
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