Nurse-Client Relationship Skills

Play an AI-generated podcast conversation about this lesson

What is the significance of humor in the nurse-client relationship?

To confuse clients and hinder communication

To discourage clients from sharing their feelings

To help clients adjust to difficult and painful situations (correct)

To create tension and conflict in difficult situations

How can nurses foster credibility in their interactions with clients?

By being dishonest and unreliable

By avoiding building trust with clients

By being inconsistent and unpredictable

By being consistent, dependable, and honest (correct)

What is the purpose of altering spoken messages according to client cues?

To foster misunderstandings

To promote effective communication (correct)

To discourage client participation

To confuse the client

How does laughter contribute to reducing tension in a crisis according to MacDonald (2004)?

Laughter provides a different perspective and promotes well-being Signup and view all the answers

Which nonverbal communication form often begins the communication process?

Eye contact Signup and view all the answers

What is the importance of posture and gait in nonverbal communication?

Revealing self-concept, mood, and health status Signup and view all the answers

What is the major task of the nurse during the opening phase of the relationship?

Clarifying the client's problem Signup and view all the answers

Why is it important for the nurse to explain their role during the relationship initiation?

To give the client an idea of what to expect Signup and view all the answers

Which type of questions are helpful when the client initiates the relationship?

Vague, open-ended questions Signup and view all the answers

What should the nurse's attitude be during the opening phase to help put the client at ease?

Relaxed Signup and view all the answers

During the opening phase, what does the nurse help the client with, considering the client may not see the problem clearly?

Clarifying the problem Signup and view all the answers

What is a key skill required from the nurse during the introductory phase of the relationship?

Organized data gathering Signup and view all the answers

What is the primary purpose of a nurse using personal statements when interacting with a client?

To establish a genuine and empathetic rapport with the client Signup and view all the answers

Which of the following is NOT a behavioral component of genuineness for a nurse?

Taking refuge in or overemphasizing the role of a counselor Signup and view all the answers

When a client says, "I am stupid and clumsy," what is the most appropriate response from the nurse to demonstrate concreteness?

"You tripped on the rug." Signup and view all the answers

What is the purpose of confrontation in the nurse-client relationship?

To point out discrepancies that inhibit the client's self-understanding Signup and view all the answers

In the facilitation and action phase of the nurse-client relationship, who has the primary responsibility for making decisions and taking action?

The client Signup and view all the answers

During the termination phase of the nurse-client relationship, what is a common experience for both parties?

Feelings of loss Signup and view all the answers