Nurse-Client Relationship Skills
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Questions and Answers

What is the significance of humor in the nurse-client relationship?

  • To confuse clients and hinder communication
  • To discourage clients from sharing their feelings
  • To help clients adjust to difficult and painful situations (correct)
  • To create tension and conflict in difficult situations
  • How can nurses foster credibility in their interactions with clients?

  • By being dishonest and unreliable
  • By avoiding building trust with clients
  • By being inconsistent and unpredictable
  • By being consistent, dependable, and honest (correct)
  • What is the purpose of altering spoken messages according to client cues?

  • To foster misunderstandings
  • To promote effective communication (correct)
  • To discourage client participation
  • To confuse the client
  • How does laughter contribute to reducing tension in a crisis according to MacDonald (2004)?

    <p>Laughter provides a different perspective and promotes well-being</p> Signup and view all the answers

    Which nonverbal communication form often begins the communication process?

    <p>Eye contact</p> Signup and view all the answers

    What is the importance of posture and gait in nonverbal communication?

    <p>Revealing self-concept, mood, and health status</p> Signup and view all the answers

    What is the major task of the nurse during the opening phase of the relationship?

    <p>Clarifying the client's problem</p> Signup and view all the answers

    Why is it important for the nurse to explain their role during the relationship initiation?

    <p>To give the client an idea of what to expect</p> Signup and view all the answers

    Which type of questions are helpful when the client initiates the relationship?

    <p>Vague, open-ended questions</p> Signup and view all the answers

    What should the nurse's attitude be during the opening phase to help put the client at ease?

    <p>Relaxed</p> Signup and view all the answers

    During the opening phase, what does the nurse help the client with, considering the client may not see the problem clearly?

    <p>Clarifying the problem</p> Signup and view all the answers

    What is a key skill required from the nurse during the introductory phase of the relationship?

    <p>Organized data gathering</p> Signup and view all the answers

    What is the primary purpose of a nurse using personal statements when interacting with a client?

    <p>To establish a genuine and empathetic rapport with the client</p> Signup and view all the answers

    Which of the following is NOT a behavioral component of genuineness for a nurse?

    <p>Taking refuge in or overemphasizing the role of a counselor</p> Signup and view all the answers

    When a client says, "I am stupid and clumsy," what is the most appropriate response from the nurse to demonstrate concreteness?

    <p>&quot;You tripped on the rug.&quot;</p> Signup and view all the answers

    What is the purpose of confrontation in the nurse-client relationship?

    <p>To point out discrepancies that inhibit the client's self-understanding</p> Signup and view all the answers

    In the facilitation and action phase of the nurse-client relationship, who has the primary responsibility for making decisions and taking action?

    <p>The client</p> Signup and view all the answers

    During the termination phase of the nurse-client relationship, what is a common experience for both parties?

    <p>Feelings of loss</p> Signup and view all the answers

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