Nurse Aide Training Program: Team Nursing Model

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Questions and Answers

What is a critical aspect of nonverbal communication?

Written language

Body language and facial expressions (correct)

Spoken language

Tone of voice

What is the primary reason verbal communication is less reliable?

It can be affected by external factors

It can be limited by language barriers

It can be insincere (correct)

It can be influenced by emotions

In which situation would a nurse aide need to be more observant of nonverbal cues?

When the resident has hearing loss (correct)

When the resident is unable to speak

When the resident has expressive aphasia

When the resident is able to communicate verbally

What is the primary role of a nurse aide in facilitating communication with a resident with hearing loss?

To observe and respond to nonverbal cues Signup and view all the answers

What is the primary difference between receptive and expressive aphasia?

One affects understanding language and the other affects producing language Signup and view all the answers

What is an example of nonverbal communication in a resident expressing pain?

Holding a body part that hurts Signup and view all the answers

What can impede effective communication?

Four behaviors that block effective communication Signup and view all the answers

What is a critical aspect of a nurse aide's role in facilitating communication?

Being very observant Signup and view all the answers

What is the primary focus of the Patient Centered/Focused Model of nursing care?

Performing tasks previously done by other departments Signup and view all the answers

What is the major responsibility of a CNA?

Providing personal care to residents and reporting changes to the nurse Signup and view all the answers

What is the consequence of a CNA not performing tasks according to the standards of practice for the nursing assistant?

The CNA is practicing outside the scope of practice. Signup and view all the answers

What is the purpose of delegation in the nurse aide's role?

To give another person the right to perform a task on behalf of the nurse Signup and view all the answers

What is one way the nurse aide can help to prevent abuse?

By being aware of the resident's history and risk factors Signup and view all the answers

What is the primary reason a CNA must consider the Five Rights of Delegation?

To avoid performing tasks outside the scope of practice. Signup and view all the answers

What is the scope of practice in the nurse aide's role?

The range of tasks the assistant is legally allowed to perform Signup and view all the answers

What is the relationship between 'ethics' and 'values' in the context of a CNA's practice?

Ethics are the principles, while values are the personal beliefs. Signup and view all the answers

What is the primary goal of the Code of Ethics for Nurse Aides?

To provide a framework for CNAs to make ethical decisions. Signup and view all the answers

What is the primary purpose of HIPAA in the nurse aide's role?

To protect the resident's personal health information Signup and view all the answers

What is one type of abuse that can occur in a resident?

Invasion of privacy Signup and view all the answers

What is the result of a CNA performing a task that is outside their scope of practice?

The CNA is responsible for any harm or injury to the resident. Signup and view all the answers

What is the primary benefit of the Team Nursing Model?

It allows the nurse and CNA to work together to complete tasks Signup and view all the answers

What is the purpose of the questions the nurse must consider when tasks are delegated to the CNA?

To ensure the CNA understands the task being delegated. Signup and view all the answers

What is a crucial aspect of reporting changes in body functioning?

Speaking clearly and loud enough for the supervisor to hear Signup and view all the answers

What is the primary role of the nurse aide in recognizing changes in body functioning?

To recognize and report changes to the supervisor Signup and view all the answers

What is an example of a communication block?

Assuming the other person knows what you are thinking Signup and view all the answers

What is the consequence of not listening to the resident's needs?

The resident's needs go unmet, and you are labeled as a poor caregiver Signup and view all the answers

Why is it important for the sender to consider the receiver's abilities when delivering a message?

So the message can be understood and received effectively Signup and view all the answers

What is the purpose of the nurse aide recording changes in a resident's medical record?

To communicate changes to the supervisor Signup and view all the answers

What is an example of effective communication?

Speaking clearly and loud enough for the receiver to hear Signup and view all the answers

What is the consequence of not communicating effectively with the resident?

The resident's needs go unmet, and you are labeled as a poor caregiver Signup and view all the answers

What is the primary reason for resolving conflicts in a healthcare setting?

To maintain a positive work environment for residents Signup and view all the answers

What is the recommended approach to start resolving a grievance or dispute?

Try to talk to the person involved in the grievance or dispute Signup and view all the answers

What is the benefit of learning to 'agree to disagree' in conflicts?

It allows for mutual respect and understanding of differing beliefs Signup and view all the answers

What should you do if you misinterpret something in a conflict?

Apologize for the misunderstanding Signup and view all the answers

What is the last resort in resolving a conflict?

Reporting the issue to the supervisor Signup and view all the answers

Why is it essential to listen to the other person in a conflict?

To understand their perspective and expectations Signup and view all the answers

What should you do if the conflict cannot be resolved through talking to the person involved and following the chain of command?

Write a formal complaint to the facility Signup and view all the answers

What is the role of a nurse aide in resolving grievances and disputes?

To try to talk to the person involved in the grievance or dispute Signup and view all the answers

Study Notes

Nursing Models

Team Nursing Model: involves a nurse and CNA working together to complete tasks for residents
Patient Centered/Focused Model: members of the nursing team perform tasks that were once done by other departments

Abuse and HIPAA

HIPAA: purpose is to ensure confidentiality and security of patient health information
Abuse: can be physical, emotional, or financial; can be intentional or unintentional
Four types of abuse: physical, emotional, financial, and sexual
Risk factors for becoming abusive: stress, lack of support, burnout
Signs of possible abuse: physical injuries, changes in behavior or mood, unexplained bruises

Reporting Abuse and Neglect

Nurse aide's responsibility: to report signs of abuse or neglect to nurse or supervisor
Legal and regulatory aspects: consequences for abuse, neglect, misappropriation of resident property, and unprofessional conduct
Code of Ethics for Nurse Aides: guides actions and decision-making

Delegation and Scope of Practice

Delegation: nurse delegates tasks to CNA, but remains responsible for quality of care
Scope of Practice: range of tasks CNA is legally permitted to perform
Five Rights of Delegation: questions to consider when tasks are delegated to CNA

Communication

Effective communication: involves sender, message, and receiver; can be verbal or nonverbal
Factors affecting communication: hearing loss, aphasia, and other physical limitations
Nurse aide's role in communication: assist residents with hearing loss, use of facial expressions and body language
Objective reporting: accurate and unbiased recording of observations and events

Conflict Resolution

Communication blocks: obstacles to effective communication, such as not listening or assuming knowledge
Resolving grievances and disputes: try to talk to the person, follow chain of command, and write a formal complaint if necessary

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Description

This quiz covers the team nursing model in a Nurse Aide Training Program, including roles and responsibilities of nurses and CNAs working together.