Podcast
Questions and Answers
What is a critical aspect of nonverbal communication?
What is a critical aspect of nonverbal communication?
- Written language
- Body language and facial expressions (correct)
- Spoken language
- Tone of voice
What is the primary reason verbal communication is less reliable?
What is the primary reason verbal communication is less reliable?
- It can be affected by external factors
- It can be limited by language barriers
- It can be insincere (correct)
- It can be influenced by emotions
In which situation would a nurse aide need to be more observant of nonverbal cues?
In which situation would a nurse aide need to be more observant of nonverbal cues?
- When the resident has hearing loss (correct)
- When the resident is unable to speak
- When the resident has expressive aphasia
- When the resident is able to communicate verbally
What is the primary role of a nurse aide in facilitating communication with a resident with hearing loss?
What is the primary role of a nurse aide in facilitating communication with a resident with hearing loss?
What is the primary difference between receptive and expressive aphasia?
What is the primary difference between receptive and expressive aphasia?
What is an example of nonverbal communication in a resident expressing pain?
What is an example of nonverbal communication in a resident expressing pain?
What can impede effective communication?
What can impede effective communication?
What is a critical aspect of a nurse aide's role in facilitating communication?
What is a critical aspect of a nurse aide's role in facilitating communication?
What is the primary focus of the Patient Centered/Focused Model of nursing care?
What is the primary focus of the Patient Centered/Focused Model of nursing care?
What is the major responsibility of a CNA?
What is the major responsibility of a CNA?
What is the consequence of a CNA not performing tasks according to the standards of practice for the nursing assistant?
What is the consequence of a CNA not performing tasks according to the standards of practice for the nursing assistant?
What is the purpose of delegation in the nurse aide's role?
What is the purpose of delegation in the nurse aide's role?
What is one way the nurse aide can help to prevent abuse?
What is one way the nurse aide can help to prevent abuse?
What is the primary reason a CNA must consider the Five Rights of Delegation?
What is the primary reason a CNA must consider the Five Rights of Delegation?
What is the scope of practice in the nurse aide's role?
What is the scope of practice in the nurse aide's role?
What is the relationship between 'ethics' and 'values' in the context of a CNA's practice?
What is the relationship between 'ethics' and 'values' in the context of a CNA's practice?
What is the primary goal of the Code of Ethics for Nurse Aides?
What is the primary goal of the Code of Ethics for Nurse Aides?
What is the primary purpose of HIPAA in the nurse aide's role?
What is the primary purpose of HIPAA in the nurse aide's role?
What is one type of abuse that can occur in a resident?
What is one type of abuse that can occur in a resident?
What is the result of a CNA performing a task that is outside their scope of practice?
What is the result of a CNA performing a task that is outside their scope of practice?
What is the primary benefit of the Team Nursing Model?
What is the primary benefit of the Team Nursing Model?
What is the purpose of the questions the nurse must consider when tasks are delegated to the CNA?
What is the purpose of the questions the nurse must consider when tasks are delegated to the CNA?
What is a crucial aspect of reporting changes in body functioning?
What is a crucial aspect of reporting changes in body functioning?
What is the primary role of the nurse aide in recognizing changes in body functioning?
What is the primary role of the nurse aide in recognizing changes in body functioning?
What is an example of a communication block?
What is an example of a communication block?
What is the consequence of not listening to the resident's needs?
What is the consequence of not listening to the resident's needs?
Why is it important for the sender to consider the receiver's abilities when delivering a message?
Why is it important for the sender to consider the receiver's abilities when delivering a message?
What is the purpose of the nurse aide recording changes in a resident's medical record?
What is the purpose of the nurse aide recording changes in a resident's medical record?
What is an example of effective communication?
What is an example of effective communication?
What is the consequence of not communicating effectively with the resident?
What is the consequence of not communicating effectively with the resident?
What is the primary reason for resolving conflicts in a healthcare setting?
What is the primary reason for resolving conflicts in a healthcare setting?
What is the recommended approach to start resolving a grievance or dispute?
What is the recommended approach to start resolving a grievance or dispute?
What is the benefit of learning to 'agree to disagree' in conflicts?
What is the benefit of learning to 'agree to disagree' in conflicts?
What should you do if you misinterpret something in a conflict?
What should you do if you misinterpret something in a conflict?
What is the last resort in resolving a conflict?
What is the last resort in resolving a conflict?
Why is it essential to listen to the other person in a conflict?
Why is it essential to listen to the other person in a conflict?
What should you do if the conflict cannot be resolved through talking to the person involved and following the chain of command?
What should you do if the conflict cannot be resolved through talking to the person involved and following the chain of command?
What is the role of a nurse aide in resolving grievances and disputes?
What is the role of a nurse aide in resolving grievances and disputes?
Study Notes
Nursing Models
- Team Nursing Model: involves a nurse and CNA working together to complete tasks for residents
- Patient Centered/Focused Model: members of the nursing team perform tasks that were once done by other departments
Abuse and HIPAA
- HIPAA: purpose is to ensure confidentiality and security of patient health information
- Abuse: can be physical, emotional, or financial; can be intentional or unintentional
- Four types of abuse: physical, emotional, financial, and sexual
- Risk factors for becoming abusive: stress, lack of support, burnout
- Signs of possible abuse: physical injuries, changes in behavior or mood, unexplained bruises
Reporting Abuse and Neglect
- Nurse aide's responsibility: to report signs of abuse or neglect to nurse or supervisor
- Legal and regulatory aspects: consequences for abuse, neglect, misappropriation of resident property, and unprofessional conduct
- Code of Ethics for Nurse Aides: guides actions and decision-making
Delegation and Scope of Practice
- Delegation: nurse delegates tasks to CNA, but remains responsible for quality of care
- Scope of Practice: range of tasks CNA is legally permitted to perform
- Five Rights of Delegation: questions to consider when tasks are delegated to CNA
Communication
- Effective communication: involves sender, message, and receiver; can be verbal or nonverbal
- Factors affecting communication: hearing loss, aphasia, and other physical limitations
- Nurse aide's role in communication: assist residents with hearing loss, use of facial expressions and body language
- Objective reporting: accurate and unbiased recording of observations and events
Conflict Resolution
- Communication blocks: obstacles to effective communication, such as not listening or assuming knowledge
- Resolving grievances and disputes: try to talk to the person, follow chain of command, and write a formal complaint if necessary
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Description
This quiz covers the team nursing model in a Nurse Aide Training Program, including roles and responsibilities of nurses and CNAs working together.
