Podcast
Questions and Answers
Explain how the same nonverbal cue (e.g., eye contact) can be interpreted differently based on the context of the situation. Provide a specific example.
Explain how the same nonverbal cue (e.g., eye contact) can be interpreted differently based on the context of the situation. Provide a specific example.
Prolonged eye contact can signal attraction in a romantic setting, but might be interpreted as a sign of aggression or dominance in a confrontational situation.
Differentiate between 'informative' and 'communicative' nonverbal behaviors, giving an example of each.
Differentiate between 'informative' and 'communicative' nonverbal behaviors, giving an example of each.
Informative behavior includes naturally shared meanings, like blushing when embarrassed. Communicative behavior uses intentional signals to influence others, like waving to greet someone.
How can clothing choice be used to simultaneously fulfill both a 'protection' and a 'group ID' function? Give an example.
How can clothing choice be used to simultaneously fulfill both a 'protection' and a 'group ID' function? Give an example.
A construction worker's uniform protects them from hazards on the job site while also signaling their affiliation with a specific trade or company.
Describe how 'regulators' and 'illustrators' function differently in a conversation, providing an example of each.
Describe how 'regulators' and 'illustrators' function differently in a conversation, providing an example of each.
Explain how 'mirror neurons' might contribute to our understanding and use of gestures.
Explain how 'mirror neurons' might contribute to our understanding and use of gestures.
How can cultural differences affect the interpretation of emblems? Provide an example to illustrate your point.
How can cultural differences affect the interpretation of emblems? Provide an example to illustrate your point.
In what ways might 'gaze aversion' be used to manage both personal emotions and social interactions?
In what ways might 'gaze aversion' be used to manage both personal emotions and social interactions?
Describe a situation in which someone might intentionally use 'conflicting' nonverbal communication and explain why they might do so.
Describe a situation in which someone might intentionally use 'conflicting' nonverbal communication and explain why they might do so.
How can an understanding of 'kinesics' be useful in assessing someone's level of confidence during a job interview?
How can an understanding of 'kinesics' be useful in assessing someone's level of confidence during a job interview?
Explain how the use of 'vocal behaviors' (paralanguage) can alter the meaning of a verbal message, even if the words themselves remain the same.
Explain how the use of 'vocal behaviors' (paralanguage) can alter the meaning of a verbal message, even if the words themselves remain the same.
Describe how the origin of a behavior (innate, species-constant, or learned/socialized) impacts its interpretation across different cultures.
Describe how the origin of a behavior (innate, species-constant, or learned/socialized) impacts its interpretation across different cultures.
Explain how the concept of 'cognitive load' relates to eye gaze and provide an example.
Explain how the concept of 'cognitive load' relates to eye gaze and provide an example.
How might someone strategically use clothing and appearance to enhance their credibility in a professional setting?
How might someone strategically use clothing and appearance to enhance their credibility in a professional setting?
Differentiate between 'inclusive' and 'non-inclusive' postures. How might someone subtly use posture to create distance in a conversation?
Differentiate between 'inclusive' and 'non-inclusive' postures. How might someone subtly use posture to create distance in a conversation?
Explain the difference between 'object-focused' and 'body-focused' gestures and how they might relate to different personality traits.
Explain the difference between 'object-focused' and 'body-focused' gestures and how they might relate to different personality traits.
Describe how understanding nonverbal communication can help improve your active listening skills.
Describe how understanding nonverbal communication can help improve your active listening skills.
Explain how the use of tattoos can communicate conflicting messages and provide an example.
Explain how the use of tattoos can communicate conflicting messages and provide an example.
How does the frequency of gestures change when someone is explaining a complex concept compared to a simple one?
How does the frequency of gestures change when someone is explaining a complex concept compared to a simple one?
In what ways can clothing be used to either establish or diminish social hierarchies?
In what ways can clothing be used to either establish or diminish social hierarchies?
Describe a scenario where someone might intentionally increase their 'mutual gaze' and explain the likely purpose behind this behavior.
Describe a scenario where someone might intentionally increase their 'mutual gaze' and explain the likely purpose behind this behavior.
How might a politician use their understanding of eye gaze to influence an audience during a speech?
How might a politician use their understanding of eye gaze to influence an audience during a speech?
Differentiate between 'iconic' and 'arbitrary' coding of nonverbal behavior. Give an example of each.
Differentiate between 'iconic' and 'arbitrary' coding of nonverbal behavior. Give an example of each.
Explain how 'adaptors' can both reveal and manage anxiety in social situations.
Explain how 'adaptors' can both reveal and manage anxiety in social situations.
Describe the difference between congruent and incongruent posture and how these postures affect communication.
Describe the difference between congruent and incongruent posture and how these postures affect communication.
How does the study of nonverbal communication in apes, such as Koko the gorilla, contribute to our understanding of the origins of language?
How does the study of nonverbal communication in apes, such as Koko the gorilla, contribute to our understanding of the origins of language?
Flashcards
Nonverbal Communication
Nonverbal Communication
Any message conveyed without using words.
Kinesics
Kinesics
Body movements like gestures and posture.
Appearance and Adornment
Appearance and Adornment
How we present ourselves, including clothing and accessories.
Vocal Behaviors (Paralanguage)
Vocal Behaviors (Paralanguage)
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Contact Codes
Contact Codes
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Time and Place Codes
Time and Place Codes
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Intention (Encoding)
Intention (Encoding)
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Perception/Interpretation (Decoding)
Perception/Interpretation (Decoding)
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Interactive (Nonverbal Behavior)
Interactive (Nonverbal Behavior)
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Shared Encoding & Decoding
Shared Encoding & Decoding
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Idiosyncratic
Idiosyncratic
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Informative
Informative
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Communicative
Communicative
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Interactive
Interactive
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Innate
Innate
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Species-constant
Species-constant
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Learned/Socialized
Learned/Socialized
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Arbitrary (Coding)
Arbitrary (Coding)
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Iconic (Coding)
Iconic (Coding)
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Intrinsic (Coding)
Intrinsic (Coding)
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Emblems
Emblems
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Illustrators
Illustrators
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Adaptors
Adaptors
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Regulators
Regulators
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Emblems (Gestures)
Emblems (Gestures)
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Study Notes
- Nonverbal communication involves conveying messages without words.
Channels of Nonverbal Behavior
- Kinesics includes body movements like gestures and posture.
- Appearance and Adornment refers to how we present ourselves.
- Vocal Behaviors (Paralanguage) involves tone, pitch, and volume.
- Contact Codes relate to touch and proximity.
- Time and Place Codes involve the use of time and space.
Meaning in Nonverbal Behavior
- Intention (Encoding) means the message a sender wants to convey.
- Perception/Interpretation (Decoding) refers to how a receiver understands the message.
- Interactive behavior causes a change in others.
- Shared Encoding & Decoding is when there's agreement on meaning.
Factors Affecting Nonverbal Use
- External Conditions (Context) affect meaning.
- The relationship to verbal communication involves things like sarcasm.
- Awareness, Intent, Feedback, and Type of Info Conveyed are all considerations.
Types of Info Conveyed
- Idiosyncratic refers to personal quirks.
- Informative refers to naturally shared meanings.
- Communicative is when something is done intentionally.
- Interactive is aimed at influencing others.
Origins of Behavior
- Innate behaviors are those we are born with.
- Species-constant behaviors are universal among humans.
- Learned/Socialized behaviors are acquired from culture.
Coding Nonverbal Behavior
- Arbitrary codes are symbols with learned meanings.
- Iconic codes look like what they represent.
- Intrinsic codes are naturally linked.
5 Categories of Nonverbal Behavior
- Emblems have direct translations to words.
- Illustrators accompany and clarify speech.
- Adaptors are nervous habits.
- Regulators control conversation.
- Emotion Displays show feelings.
Relationship with Verbal Communication
- Substitute nonverbal behavior replaces words (shrugging).
- Complement nonverbal behavior adds to the message (hugging while saying "I love you").
- Accent nonverbal behavior emphasizes what is being said (slamming your fist).
- Regulate nonverbal behavior manages the flow of conversation (nodding).
- Repeating nonverbal behavior echoes the message (pointing while saying "go over there").
- Conflicting nonverbal behavior contradicts (saying “I’m fine” with a sad face).
Why Study Gestures?
- Gestures might be linked to the origins of language.
Types of Gestures
- Emblems have a direct verbal meaning.
- Illustrators emphasize speech.
- Regulators control interactions.
- Beats/Batons are rhythmic movements.
- Adaptors are self-touching or object use.
Gesture and Personality
- Object-focused gestures are expressive and outgoing.
- Body-focused gestures can indicate nervousness.
Posture Dimensions
- Inclusive vs Non-inclusive refers to facing toward or away from someone.
- Congruent vs Incongruent means matching vs mismatching posture with a message.
Gesture Development
- Children mirror parents’ gestures.
- By 12–18 months, kids understand that pointing means "look there."
Social Side of Gesture
- Gestures help both understanding and speaking.
Speech & Gesture
- More gestures happen at the start of speech.
- More gestures appear when explaining something complex.
Mirror Neurons
- Brain cells fire when we see or do the same action.
Gaze Functions
- Salient gaze catches attention.
- Arousing gaze stimulates emotion.
- Involving gaze pulls you in emotionally.
Types of Gaze
- Face-directed Gaze involves looking at a person.
- Mutual Gaze means eye contact.
- Gaze Aversion involves looking away.
Gaze Percentages
- Looking while speaking happens 20–65% of the time.
- Looking while listening happens 30–80% of the time.
- Mutual gaze happens 10–30% of the time.
Purposes of Gaze
- Regulate interaction by signaling when to talk.
- Attraction is shown through prolonged eye contact.
- Dominance may be asserted with staring.
Individual Differences
- Age: Young and old adults gaze more.
- Traits: Extroverts make more eye contact.
- Cognitive Load affects gaze.
Emotion and Gaze
- Gaze decreases with sadness, anxiety, and embarrassment.
Deception and Gaze
- Liars might overcompensate with too much eye contact.
Autism and Gaze
- People with autism may gaze more at objects than at faces.
Clothing = Communication
- Clothing is a first impression tool.
Components of Clothing
- Garments are shirts, pants, hats.
- Ornaments are jewelry, tattoos.
- Cosmetics are makeup, perfume.
- Devices are wigs, braces.
- Treatments are hair dye, tattoos.
- Equipment includes glasses and gloves.
- Tools are pens and combs.
Functions of Clothing
- Decoration is for style.
- Protection is from cold or judgment.
- Attraction is used for dress-to-impress.
- Group ID can be signified with uniforms or jerseys.
Clothing Effects
- Formal Dress leads to higher cognitive function.
- Business Casual makes people regarded as trustworthy and productive.
Tattoos
- Tattoos can be seen as strong and independent, but also rebellious or risky.
Body Smell
- Body smell is managed through hygiene and products.
- Body smell is culturally influenced.
Hair
- Hair color and style communicate various things.
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