Nonverbal Communication

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Questions and Answers

Explain how the same nonverbal cue (e.g., eye contact) can be interpreted differently based on the context of the situation. Provide a specific example.

Prolonged eye contact can signal attraction in a romantic setting, but might be interpreted as a sign of aggression or dominance in a confrontational situation.

Differentiate between 'informative' and 'communicative' nonverbal behaviors, giving an example of each.

Informative behavior includes naturally shared meanings, like blushing when embarrassed. Communicative behavior uses intentional signals to influence others, like waving to greet someone.

How can clothing choice be used to simultaneously fulfill both a 'protection' and a 'group ID' function? Give an example.

A construction worker's uniform protects them from hazards on the job site while also signaling their affiliation with a specific trade or company.

Describe how 'regulators' and 'illustrators' function differently in a conversation, providing an example of each.

<p>Regulators control the flow of conversation, like raising a hand to interrupt. Illustrators clarify speech, like using hands to show the size of something you're describing.</p> Signup and view all the answers

Explain how 'mirror neurons' might contribute to our understanding and use of gestures.

<p>Mirror neurons fire both when we perform an action and when we see someone else perform it. This may help us learn and imitate gestures, as well as understand the intentions behind those gestures.</p> Signup and view all the answers

How can cultural differences affect the interpretation of emblems? Provide an example to illustrate your point.

<p>Emblems are culture-specific, so the same gesture can have different meanings. For example, the 'OK' hand sign is positive in many Western countries but can be offensive in some parts of South America.</p> Signup and view all the answers

In what ways might 'gaze aversion' be used to manage both personal emotions and social interactions?

<p>Gaze aversion can reduce emotional arousal by limiting sensory input during sadness or anxiety. It can also signal discomfort or deference to others, regulating social dynamics.</p> Signup and view all the answers

Describe a situation in which someone might intentionally use 'conflicting' nonverbal communication and explain why they might do so.

<p>Someone might sarcastically say &quot;That's great!&quot; with a flat tone of voice and crossed arms to express their disapproval indirectly, perhaps to avoid direct confrontation.</p> Signup and view all the answers

How can an understanding of 'kinesics' be useful in assessing someone's level of confidence during a job interview?

<p>Kinesics, the study of body movements, can reveal confidence through posture (e.g., upright vs. slumped), gestures (e.g., controlled vs. fidgety), and facial expressions (e.g., smiling vs. frowning).</p> Signup and view all the answers

Explain how the use of 'vocal behaviors' (paralanguage) can alter the meaning of a verbal message, even if the words themselves remain the same.

<p>Paralanguage, including tone, pitch, and volume, can dramatically change the perceived meaning. For instance, saying &quot;I'm not angry&quot; in a raised, aggressive tone conveys anger despite the words.</p> Signup and view all the answers

Describe how the origin of a behavior (innate, species-constant, or learned/socialized) impacts its interpretation across different cultures.

<p>Innate and species-constant behaviors (like basic facial expressions) tend to be more universally recognized, while learned/socialized behaviors (like bowing) vary greatly across cultures, leading to potential misinterpretations.</p> Signup and view all the answers

Explain how the concept of 'cognitive load' relates to eye gaze and provide an example.

<p>When cognitive load increases, individuals may avert their gaze to reduce external stimuli and focus on internal processing. For instance, a child might look away while trying to solve a difficult math problem.</p> Signup and view all the answers

How might someone strategically use clothing and appearance to enhance their credibility in a professional setting?

<p>Wearing formal or business casual attire can convey professionalism and competence, increasing trustworthiness and perceived expertise in the workplace.</p> Signup and view all the answers

Differentiate between 'inclusive' and 'non-inclusive' postures. How might someone subtly use posture to create distance in a conversation?

<p>Inclusive postures involve facing someone directly, signaling openness, while non-inclusive postures involve turning away, indicating disinterest or a desire for distance. Someone might subtly turn their body slightly away to create distance.</p> Signup and view all the answers

Explain the difference between 'object-focused' and 'body-focused' gestures and how they might relate to different personality traits.

<p>Object-focused gestures are expressive movements that accompany speech, often associated with outgoing personalities. Body-focused gestures (adaptors) involve self-touching, often indicating nervousness or discomfort.</p> Signup and view all the answers

Describe how understanding nonverbal communication can help improve your active listening skills.

<p>By paying attention to nonverbal cues like facial expressions, posture, and tone of voice, you can gain a deeper understanding of the speaker's emotions and intentions, allowing you to respond more thoughtfully and empathetically.</p> Signup and view all the answers

Explain how the use of tattoos can communicate conflicting messages and provide an example.

<p>Tattoos can simultaneously signal strength and independence, but also rebelliousness or risk-taking behavior. For example, a large, visible tattoo might convey confidence, but also challenge conventional norms.</p> Signup and view all the answers

How does the frequency of gestures change when someone is explaining a complex concept compared to a simple one?

<p>People tend to use more gestures when explaining something complex because gestures help to clarify and organize their thoughts, making the explanation easier for both the speaker and the listener to understand.</p> Signup and view all the answers

In what ways can clothing be used to either establish or diminish social hierarchies?

<p>Uniforms or expensive attire can establish social hierarchies by signaling status or authority. Conversely, casual or unconventional clothing can diminish hierarchies by promoting a sense of equality or rebellion.</p> Signup and view all the answers

Describe a scenario where someone might intentionally increase their 'mutual gaze' and explain the likely purpose behind this behavior.

<p>During a date, someone might increase mutual gaze to signal attraction and interest, creating a sense of intimacy and connection.</p> Signup and view all the answers

How might a politician use their understanding of eye gaze to influence an audience during a speech?

<p>A politician might use direct, sustained eye contact to project confidence and sincerity, building trust with the audience. They may also vary gaze to connect with individuals in different parts of the room.</p> Signup and view all the answers

Differentiate between 'iconic' and 'arbitrary' coding of nonverbal behavior. Give an example of each.

<p>Iconic coding involves behaviors that resemble what they represent, like miming drinking from a cup. Arbitrary coding uses symbols with learned meanings, like the peace sign.</p> Signup and view all the answers

Explain how 'adaptors' can both reveal and manage anxiety in social situations.

<p>Adaptors, like fidgeting or nail-biting, can reveal underlying anxiety. Engaging in these behaviors may also help to manage anxiety by providing a physical outlet for nervous energy.</p> Signup and view all the answers

Describe the difference between congruent and incongruent posture and how these postures affect communication.

<p>Congruent posture matches the message being conveyed, reinforcing it and promoting understanding. Incongruent posture mismatches the message, creating confusion or doubt.</p> Signup and view all the answers

How does the study of nonverbal communication in apes, such as Koko the gorilla, contribute to our understanding of the origins of language?

<p>Learning that apes can learn and use sign language suggests that gestures may have played a crucial role in the evolution of human language, potentially preceding and paving the way for verbal communication.</p> Signup and view all the answers

Flashcards

Nonverbal Communication

Any message conveyed without using words.

Kinesics

Body movements like gestures and posture.

Appearance and Adornment

How we present ourselves, including clothing and accessories.

Vocal Behaviors (Paralanguage)

Tone, pitch, and volume of voice.

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Contact Codes

Use of touch and proximity to communicate.

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Time and Place Codes

Use of time and space to convey messages.

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Intention (Encoding)

What message the sender intends to convey.

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Perception/Interpretation (Decoding)

How the receiver understands the message.

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Interactive (Nonverbal Behavior)

Behavior that causes a change in others.

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Shared Encoding & Decoding

Agreement between sender and receiver on the meaning of a nonverbal signal.

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Idiosyncratic

Personal quirks in nonverbal behavior.

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Informative

Nonverbal behaviors with commonly shared meanings.

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Communicative

Nonverbal acts done intentionally to convey a message.

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Interactive

Nonverbal acts aimed at influencing others.

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Innate

Behaviors we are born with.

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Species-constant

Behaviors universal among humans.

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Learned/Socialized

Behaviors acquired from culture.

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Arbitrary (Coding)

Symbols with learned meanings.

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Iconic (Coding)

Looks like what it represents.

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Intrinsic (Coding)

Naturally linked nonverbal behavior.

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Emblems

Nonverbal acts with direct verbal translations.

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Illustrators

Gestures that accompany and clarify speech.

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Adaptors

Nervous habits.

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Regulators

Nonverbal cues that control conversation.

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Emblems (Gestures)

Direct verbal meaning gesture.

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Study Notes

  • Nonverbal communication involves conveying messages without words.

Channels of Nonverbal Behavior

  • Kinesics includes body movements like gestures and posture.
  • Appearance and Adornment refers to how we present ourselves.
  • Vocal Behaviors (Paralanguage) involves tone, pitch, and volume.
  • Contact Codes relate to touch and proximity.
  • Time and Place Codes involve the use of time and space.

Meaning in Nonverbal Behavior

  • Intention (Encoding) means the message a sender wants to convey.
  • Perception/Interpretation (Decoding) refers to how a receiver understands the message.
  • Interactive behavior causes a change in others.
  • Shared Encoding & Decoding is when there's agreement on meaning.

Factors Affecting Nonverbal Use

  • External Conditions (Context) affect meaning.
  • The relationship to verbal communication involves things like sarcasm.
  • Awareness, Intent, Feedback, and Type of Info Conveyed are all considerations.

Types of Info Conveyed

  • Idiosyncratic refers to personal quirks.
  • Informative refers to naturally shared meanings.
  • Communicative is when something is done intentionally.
  • Interactive is aimed at influencing others.

Origins of Behavior

  • Innate behaviors are those we are born with.
  • Species-constant behaviors are universal among humans.
  • Learned/Socialized behaviors are acquired from culture.

Coding Nonverbal Behavior

  • Arbitrary codes are symbols with learned meanings.
  • Iconic codes look like what they represent.
  • Intrinsic codes are naturally linked.

5 Categories of Nonverbal Behavior

  • Emblems have direct translations to words.
  • Illustrators accompany and clarify speech.
  • Adaptors are nervous habits.
  • Regulators control conversation.
  • Emotion Displays show feelings.

Relationship with Verbal Communication

  • Substitute nonverbal behavior replaces words (shrugging).
  • Complement nonverbal behavior adds to the message (hugging while saying "I love you").
  • Accent nonverbal behavior emphasizes what is being said (slamming your fist).
  • Regulate nonverbal behavior manages the flow of conversation (nodding).
  • Repeating nonverbal behavior echoes the message (pointing while saying "go over there").
  • Conflicting nonverbal behavior contradicts (saying “I’m fine” with a sad face).

Why Study Gestures?

  • Gestures might be linked to the origins of language.

Types of Gestures

  • Emblems have a direct verbal meaning.
  • Illustrators emphasize speech.
  • Regulators control interactions.
  • Beats/Batons are rhythmic movements.
  • Adaptors are self-touching or object use.

Gesture and Personality

  • Object-focused gestures are expressive and outgoing.
  • Body-focused gestures can indicate nervousness.

Posture Dimensions

  • Inclusive vs Non-inclusive refers to facing toward or away from someone.
  • Congruent vs Incongruent means matching vs mismatching posture with a message.

Gesture Development

  • Children mirror parents’ gestures.
  • By 12–18 months, kids understand that pointing means "look there."

Social Side of Gesture

  • Gestures help both understanding and speaking.

Speech & Gesture

  • More gestures happen at the start of speech.
  • More gestures appear when explaining something complex.

Mirror Neurons

  • Brain cells fire when we see or do the same action.

Gaze Functions

  • Salient gaze catches attention.
  • Arousing gaze stimulates emotion.
  • Involving gaze pulls you in emotionally.

Types of Gaze

  • Face-directed Gaze involves looking at a person.
  • Mutual Gaze means eye contact.
  • Gaze Aversion involves looking away.

Gaze Percentages

  • Looking while speaking happens 20–65% of the time.
  • Looking while listening happens 30–80% of the time.
  • Mutual gaze happens 10–30% of the time.

Purposes of Gaze

  • Regulate interaction by signaling when to talk.
  • Attraction is shown through prolonged eye contact.
  • Dominance may be asserted with staring.

Individual Differences

  • Age: Young and old adults gaze more.
  • Traits: Extroverts make more eye contact.
  • Cognitive Load affects gaze.

Emotion and Gaze

  • Gaze decreases with sadness, anxiety, and embarrassment.

Deception and Gaze

  • Liars might overcompensate with too much eye contact.

Autism and Gaze

  • People with autism may gaze more at objects than at faces.

Clothing = Communication

  • Clothing is a first impression tool.

Components of Clothing

  • Garments are shirts, pants, hats.
  • Ornaments are jewelry, tattoos.
  • Cosmetics are makeup, perfume.
  • Devices are wigs, braces.
  • Treatments are hair dye, tattoos.
  • Equipment includes glasses and gloves.
  • Tools are pens and combs.

Functions of Clothing

  • Decoration is for style.
  • Protection is from cold or judgment.
  • Attraction is used for dress-to-impress.
  • Group ID can be signified with uniforms or jerseys.

Clothing Effects

  • Formal Dress leads to higher cognitive function.
  • Business Casual makes people regarded as trustworthy and productive.

Tattoos

  • Tattoos can be seen as strong and independent, but also rebellious or risky.

Body Smell

  • Body smell is managed through hygiene and products.
  • Body smell is culturally influenced.

Hair

  • Hair color and style communicate various things.

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