Noncommercial Division of the Hospitality Industry Quiz

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Questions and Answers

What is Wayne Bach's responsibility with regards to purchasing?

  • Managing event spaces
  • Buying food and beverage products (correct)
  • Handling casino operations
  • Overseeing gift shop inventory

Who does Wayne Bach directly report to?

  • Chef
  • Controller (correct)
  • Food and Beverage Directors
  • Suppliers

Where does Wayne Bach's office reside?

  • Inside the receiving and storage warehouse (correct)
  • In a separate building
  • Inside the gift shop
  • Within the casino area

How often does Wayne Bach receive product bid sheets?

<p>Bi-weekly (B)</p> Signup and view all the answers

Which type of operation is not typically considered part of the commercial segment in the hospitality industry?

<p>Military operations (D)</p> Signup and view all the answers

In the context of hospitality operations, which of the following is an example of a noncommercial on-site operation?

<p>Buffets (B)</p> Signup and view all the answers

Which of the following would be considered an in-transit foodservice operation?

<p>Cruise ships (B)</p> Signup and view all the answers

Contract foodservice companies often operate in which of the following settings?

<p>Schools (A)</p> Signup and view all the answers

Which type of operation can be categorized under both commercial and noncommercial segments?

<p>Ice cream parlors and stands (D)</p> Signup and view all the answers

What type of purchasing arrangement do many non-company-owned hotel units try to do locally?

<p>Receiving supplies from a central commissary (C)</p> Signup and view all the answers

In the context of the text, what is a typical role of a franchisee in purchasing?

<p>Receiving needed stock from a central commissary (C)</p> Signup and view all the answers

What is the primary benefit for franchisees in using the central commissary or distribution center for purchases?

<p>Saving considerable time, money, and energy (A)</p> Signup and view all the answers

What is a characteristic feature of the Four Queens Hotel and Casino mentioned in the text?

<p>Opened in 1966 (B)</p> Signup and view all the answers

How does the text describe the purchasing process of a franchisee when no central commissaries or distribution centers are available?

<p>Usually ordering stock from suppliers approved by the vice president of purchasing (D)</p> Signup and view all the answers

What purchasing strategy does Wayne's company use due to lack of storage space?

<p>Stockless purchasing (C)</p> Signup and view all the answers

According to Wayne, what is the most important factor when soliciting bids for items every six months?

<p>Storage capacity (A)</p> Signup and view all the answers

What does Wayne find most challenging in his job?

<p>Accommodating last-minute requests (A)</p> Signup and view all the answers

What was a major difference in inventory controls between Wayne's job at the Plaza Hotel and the Four Queens?

<p>Stricter inventory controls at the Plaza Hotel (D)</p> Signup and view all the answers

How does Wayne describe his job in terms of learning and activities?

<p>Always something new to learn and do (A)</p> Signup and view all the answers

In the noncommercial division of the hospitality industry, which of the following is considered a transportation foodservice program?

<p>Meals on Wheels program (D)</p> Signup and view all the answers

In traditional hospitality operations, how are the independent operations usually grouped based on size?

<p>By ownership structure (C)</p> Signup and view all the answers

When categorizing hospitality operations, which type is associated with multiunits and franchises?

<p>Independent operations (B)</p> Signup and view all the answers

Which of the following is an example of a noncommercial operation in the hospitality industry?

<p>Clubs (A)</p> Signup and view all the answers

Where do self-operated community centers like senior centers and day care centers fall under in the hospitality industry's noncommercial division?

<p>Public institutions (C)</p> Signup and view all the answers

What is the main challenge faced by the Four Queens hotel in terms of inventory control?

<p>Maintaining enough glassware due to high breakage rates. (C)</p> Signup and view all the answers

How does banquet business impact inventory management at the Four Queens hotel?

<p>It results in the need to order 50% more beverages to satisfy demand. (C)</p> Signup and view all the answers

How are inventory requisitions handled at the Four Queens hotel in the absence of receiving clerks?

<p>Chefs and staff enter the storeroom freely to take what they need. (D)</p> Signup and view all the answers

What is the responsibility of another employee at the Four Queens hotel mentioned in the text?

<p>Maintaining par stocks for nonfood items like plates and linens. (D)</p> Signup and view all the answers

Why might beverage orders, especially beer, need to exceed the established pars at the Four Queens hotel?

<p>To cater to the high demand from guests at special events on Fremont Street. (B)</p> Signup and view all the answers

What is the primary focus of commercial hospitality operations?

<p>Maximizing profit (D)</p> Signup and view all the answers

Which segment of the hospitality industry operates on a break-even basis?

<p>On-site segment (B)</p> Signup and view all the answers

What is the primary focus of military hospitality operations?

<p>Supporting military personnel (A)</p> Signup and view all the answers

In the context of hospitality management, what does 'noncommercial' refer to?

<p>Not profit-oriented (A)</p> Signup and view all the answers

Which type of operation within the commercial segment is most likely to prioritize sustainability?

<p>Casino operations (A)</p> Signup and view all the answers

What distinguishes commercial hospitality operations from noncommercial ones?

<p>Revenue generation goals (D)</p> Signup and view all the answers

Why might military exchanges be considered part of noncommercial hospitality operations?

<p>They support military personnel's needs (B)</p> Signup and view all the answers

Which segment is likely to have a stronger emphasis on community engagement and social welfare?

<p>On-site segment (B)</p> Signup and view all the answers

What is the primary goal of contract foodservice companies operating in different settings?

<p>Providing quality food services at competitive prices (C)</p> Signup and view all the answers

How do noncommercial hospitality operations contribute to the overall industry's diversity?

<p>Through operating facilities on a break-even basis (B)</p> Signup and view all the answers

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