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Questions and Answers
Non-verbal communication was first introduced by Jaeger, Ruesch, and Welton in 1956.
Non-verbal communication was first introduced by Jaeger, Ruesch, and Welton in 1956.
True
Francis Bacon's work in 1605 focused on the 'instruments of the mouth'.
Francis Bacon's work in 1605 focused on the 'instruments of the mouth'.
False
Chronemics is one of the types of non-verbal communication identified by Judee Burgoon.
Chronemics is one of the types of non-verbal communication identified by Judee Burgoon.
True
According to the chart, looking at someone directly is considered distancing in communication.
According to the chart, looking at someone directly is considered distancing in communication.
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The term 'manual language' refers to non-verbal communication.
The term 'manual language' refers to non-verbal communication.
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Paul Ekman and Wallace Friesen emphasized that non-verbal language can only complement verbal discourse.
Paul Ekman and Wallace Friesen emphasized that non-verbal language can only complement verbal discourse.
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Judee Burgoon identified eight types of non-verbal communication dimensions.
Judee Burgoon identified eight types of non-verbal communication dimensions.
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Signs and symbols in non-verbal communication are universally understood.
Signs and symbols in non-verbal communication are universally understood.
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One of the roles of non-verbal communication is to repeat verbal messages.
One of the roles of non-verbal communication is to repeat verbal messages.
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Edward G. Worthington believed that hearing what is not said is less important than verbal communication.
Edward G. Worthington believed that hearing what is not said is less important than verbal communication.
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Complementing is a type of non-verbal language that enhances verbal discourse.
Complementing is a type of non-verbal language that enhances verbal discourse.
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According to Paul Ekman, non-verbal communication can only substitute verbal discourse.
According to Paul Ekman, non-verbal communication can only substitute verbal discourse.
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Paralanguage refers to the use of time in non-verbal communication.
Paralanguage refers to the use of time in non-verbal communication.
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Study Notes
Non-Verbal Communication
- Introduced in 1956 by Jaeger, Ruesch, and Welton.
- Also known as manual language without using words.
- Referenced Francis Bacon's (1605) work on the "instruments of the body."
Types of Non-Verbal Communication
- Judee Burgoon (1994) identified 7 types of nonverbal communication dimensions:
- Chronemics (or time)
- Paralanguage
- Signs and symbols are culture-specific.
NYC Roles
- NYC can be used in several roles in communication, including:
- Repetition: The most important thing in communication is hearing what isn't said.
- Substitution: Body language can replace words entirely.
- Contradiction: Nonverbal cues can contradict verbal communication.
- Complementing: Nonverbal cues can complement verbal communication, like looking at someone directly can be perceived as attractive.
Non-Verbal Communication Definition
- Coined by Jaeger, Ruesch, and Welton in 1956.
- Refers to communication through means other than spoken or written words
Key Notes
- Non-verbal communication is a significant part of perceiving human relationships.
- Building on Francis Bacon's work (1605) on "instruments of the body," which explores the importance of physical communication alongside language.
Types of Non-Verbal Communication
- Judee Burgoon (1994) identified seven key types of non-verbal communication:
- Chronemics (time)
- Paralanguage (vocal cues like tone and pitch)
- Kinesics (body language, gestures)
- Proxemics (space and distance)
- Haptics (touch)
- Appearance
- Artifacts
- Wallace, Schmidt et al. highlight that signs and symbols can vary considerably across different cultures.
Impact & Roles
- Paul Ekman and Wallace Friesen emphasized the importance of non-verbal communication in shaping our verbal interactions:
- Emphasizing: Nonverbal cues can enhance the impact of verbal messages
- Substituting: Nonverbal cues can sometimes replace spoken words.
- Contradicting: Nonverbal signals can signal a different meaning than spoken words.
- Repeating: Nonverbal cues can reinforce spoken messages.
- Turn-taking: Nonverbal cues play a crucial role in turn-taking during conversations.
- Complementing: Nonverbal actions can enrich and support verbal messages.
Examples of NYC Roles
- Repetition: Edward G. Worthington highlights the importance of listening beyond spoken words.
- Substitution: Carol Kinsey Goman suggests that direct eye contact can be interpreted as attractive.
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Description
Explore the fascinating world of non-verbal communication, its historical references, and its vital role in effective interactions. This quiz covers its types, including chronemics and paralanguage, and how NYC (Non-Verbal Communication) serves multiple communication roles. Test your understanding of how body language can enhance or contradict verbal messages.
