10 Questions
What is the role of NMHI administrative staff for simple clinical service requests?
Schedule immediately without a needs assessment
When will a needs assessment be scheduled with clinical faculty?
If the patient's preferred program is not suitable
What is the minimum BMI required for Optifast enrollees?
30 kg/m2
How are NMHI administrative staff notified of patient website purchases based on online descriptions?
By receiving an email notification
Where can one find the current detailed program description and pricing?
On the NMHI website
What is the role of the Administrative Coordinator in the Optifast program?
To initiate appointments for patients who qualify for Optifast
What action does the NMHI administrative staff take in response to a patient's phone inquiry?
Forward the contact information to a designated NMHI provider for a free brief telephone Needs Assessment
Under what circumstances will payment for Optifast be applied to another program or a prorated refund given?
If the patient does not qualify for Optifast
When is a referral form required by certain NMHI programs?
For patients who have undergone medical nutrition therapy
What is the next step for patients after they have made a decision and had the Needs Assessment?
They are directed to enroll online or call/email NMHI main number/address to initiate enrollment process
Test your knowledge of the enrollment process at NMHI, including the role of administrative staff, assessment procedures, and patient eligibility criteria.
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