Podcast
Questions and Answers
Which statement accurately distinguishes between expected and unexpected rewards in the context of intrinsic motivation?
Which statement accurately distinguishes between expected and unexpected rewards in the context of intrinsic motivation?
- Expected rewards focus exclusively on the value of the activity itself, whereas unexpected rewards depend on financial incentives.
- There is no significant difference, both expected and unexpected rewards have the same impact on intrinsic motivation.
- Expected rewards enhance long-term engagement, while unexpected rewards only provide short-term satisfaction.
- Expected rewards diminish intrinsic motivation by fostering dependency, while unexpected rewards reinforce enjoyment without creating dependency. (correct)
Which of the following correctly identifies one of the four personality indices defined by the Myers-Briggs Type Indicator (MBTI)?
Which of the following correctly identifies one of the four personality indices defined by the Myers-Briggs Type Indicator (MBTI)?
- Emotional vs. Rational - source of feelings
- Practical vs. Creative - approach to problem-solving
- Sensing vs. Intuition - data collection preference (correct)
- Judging vs. Acting - preferred method of organization
Why do personality tests often demonstrate better predictive validity for job performance compared to unstructured interviews?
Why do personality tests often demonstrate better predictive validity for job performance compared to unstructured interviews?
- Unstructured interviews eliminate bias, resulting in better long-term predictions.
- Unstructured interviews assess a wider range of traits, making them less precise.
- Personality tests are more adaptable to different job requirements.
- Personality tests provide more consistent and reliable data due to their structured nature. (correct)
How does the halo/horns effect primarily impact the objectivity of the selection process in interviews?
How does the halo/horns effect primarily impact the objectivity of the selection process in interviews?
How does the nomothetic approach primarily view personality?
How does the nomothetic approach primarily view personality?
What is one potential downside of using goal setting theory in organizational management?
What is one potential downside of using goal setting theory in organizational management?
What is a key limitation of relying solely on psychological theories to explain why people work?
What is a key limitation of relying solely on psychological theories to explain why people work?
What is the main critique of 'banking education' concerning cognitive learning theory?
What is the main critique of 'banking education' concerning cognitive learning theory?
What is a defining characteristic that differentiates double-loop learning from incremental improvements?
What is a defining characteristic that differentiates double-loop learning from incremental improvements?
Which method of knowledge transfer involves the direct sharing of tacit knowledge through interaction and observation?
Which method of knowledge transfer involves the direct sharing of tacit knowledge through interaction and observation?
What is the primary focus of the 'access and legitimacy paradigm' within diversity, equity, and inclusion (DEI) approaches?
What is the primary focus of the 'access and legitimacy paradigm' within diversity, equity, and inclusion (DEI) approaches?
What does the term 'glass ceiling' refer to in the context of organizational structures?
What does the term 'glass ceiling' refer to in the context of organizational structures?
Which assumption characterizes the 'naïve approach' to organizational change?
Which assumption characterizes the 'naïve approach' to organizational change?
What is the primary objective of the 'unfreezing' stage in Lewin's model of organizational change?
What is the primary objective of the 'unfreezing' stage in Lewin's model of organizational change?
In the iceberg model of culture, what level do artifacts represent?
In the iceberg model of culture, what level do artifacts represent?
According to Edgar Schein's model of organizational culture, which level represents the foundational and often unconscious beliefs?
According to Edgar Schein's model of organizational culture, which level represents the foundational and often unconscious beliefs?
What was a key impact of the success of Japanese companies in the 1980s on management theory?
What was a key impact of the success of Japanese companies in the 1980s on management theory?
How does the HAS paradigm view organizational culture?
How does the HAS paradigm view organizational culture?
Which organizational culture is characterized by a strong hierarchy and clear lines of authority?
Which organizational culture is characterized by a strong hierarchy and clear lines of authority?
According to Charles Handy, what primarily shapes organizational culture?
According to Charles Handy, what primarily shapes organizational culture?
What type of culture is typically found in a machine bureaucracy, according to Charles Handy's classifications?
What type of culture is typically found in a machine bureaucracy, according to Charles Handy's classifications?
Which paradigm is particularly relevant to the field of anthropology in its approach to understanding organizations and culture?
Which paradigm is particularly relevant to the field of anthropology in its approach to understanding organizations and culture?
In Schein’s model, why are basic assumptions the most difficult level of culture to analyze?
In Schein’s model, why are basic assumptions the most difficult level of culture to analyze?
What key idea did Elton Mayo's Hawthorne Studies contribute to the understanding of workplace dynamics?
What key idea did Elton Mayo's Hawthorne Studies contribute to the understanding of workplace dynamics?
Flashcards
Nomothetic approach to personality
Nomothetic approach to personality
Personality is fixed and defined by nature, not shaped by environment.
Impact of unexpected reward
Impact of unexpected reward
Increases enjoyment without creating dependency; feels like a bonus.
MBTI personality indices
MBTI personality indices
Introvert vs extrovert, sensing vs intuition, feeling vs thinking, perceiving vs judging.
Predictive validity of personality tests
Predictive validity of personality tests
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Halo/horns effect
Halo/horns effect
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Behaviorist theories of motivation
Behaviorist theories of motivation
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Content theories on motivation
Content theories on motivation
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Goal setting theory downsides
Goal setting theory downsides
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Psychological theories on motivation drawbacks
Psychological theories on motivation drawbacks
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Banking education
Banking education
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Double-loop learning
Double-loop learning
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Tacit to tacit knowledge transfer
Tacit to tacit knowledge transfer
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'Glass ceiling'
'Glass ceiling'
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Unfreezing
Unfreezing
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HAS paradigm
HAS paradigm
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Iceberg metaphor
Iceberg metaphor
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Power culture
Power culture
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Machine bureaucracy
Machine bureaucracy
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Elton Mayo
Elton Mayo
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Elements of Fordism and Taylorism
Elements of Fordism and Taylorism
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Hawthorne studies conclusion
Hawthorne studies conclusion
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Alienation from other humans
Alienation from other humans
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Technological deskilling
Technological deskilling
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Contingency Theory
Contingency Theory
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Piece rates
Piece rates
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Study Notes
Nomothetic Approach to Personality
- Personality is viewed as static and genetically determined.
- Nomothetic personality is fixed and static, defined by nature, not environment.
- Personality can be measured using tools like the MBTI.
- Personality is seen as measurable traits that fit a static model.
Impact of Rewards on Motivation
- Unexpected rewards boost intrinsic motivation by reinforcing enjoyment.
- Expected rewards can decrease intrinsic motivation.
MBTI (Myers-Briggs Type Indicator)
- The MBTI model defines four personality indices, not three.
- These indices include:
- Introvert vs. Extrovert (energy source)
- Sensing vs. Intuition (data collection)
- Perceiving vs. Judging (action)
- Feeling vs. Thinking (decision making)
Interview Validity
- Unstructured interviews have lower predictive validity than personality tests.
- Personality tests are more consistent in assessing traits.
Halo/Horns Effect
- Halo or Horns effect biases objectivity in selection, stemming from overall candidate impressions.
- The halo effect occurs when a positive impression leads the interviewer to overlook weaknesses.
- The horns effect occurs when a negative impression leads to an overall negative judgment from a small mistake.
Nomothetic Approach and Workplace Influence
- The nomothetic approach posits that personality is fixed and not influenced by the workplace.
- Personality is measurable.
- Environment does not change the personality of those working in an institution.
Big Data and Unconscious Bias
- Big data reduces unconscious bias, promoting impersonal fairness.
Selection Method Validity
- Assessment for development provides the highest predictive validity.
Intrinsic vs. Extrinsic Motivation
- Good working conditions are categorized as external, not intrinsic, motivators.
- Intrinsic motivation is internal, differing from external factors like salary
Behaviorist Theories vs Maslow's Hierarchy
- Behaviorist theories of motivation focus on external stimuli like rewards and punishments.
- Maslow's hierarchy is a humanistic motivation theory based on internal needs progressing to self-actualization.
Content Theories on Motivation
- Content theories identify specific needs that motivate people.
- Maslow's Hierarchy of Needs is an example, outlining needs from basic physiological to self-actualization.
Goal Setting Theory
- Goal setting may encourage unethical behavior driven by an intense focus on achieving specific goals at any cost.
- This may result in cutting corners or misrepresenting achievements.
Psychological Theories on Motivation
- Psychological theories do not fully explain all work motivations.
- External factors like finances, social pressure, culture, societal expectations, or practical needs also play significant roles.
Banking Education
- The banking education concept argues traditional education treats students as passive recipients, which is criticism on cognitive learning theory.
- Cognitive learning theory emphasizes active student roles in constructing knowledge..
- Freire viewed learning should be dialogical, interactive, and critical.
Double-Loop Learning
- Double-loop learning questions underlying assumptions to create fundamental shifts by adjusting frameworks.
- Incremental improvements focus on small changes within an existing system.
Tacit Knowledge Transfer
- Tacit knowledge transfer is called Socialization, where personal and experiential knowledge is transferred through interaction.
- A mentor can transfer there expertise to a mentee
DEI Approaches & Market Motivation
- The access and legitimacy paradigm constitutes a market-based motivation in DEI approaches.
Glass Ceiling
- The "glass ceiling" metaphor describes invisible barriers preventing groups from advancing to higher organizational levels despite qualifications.
Naive Approach to Change
- The naive approach views change as simple and controllable.
- It stands in contrast to change being viewed as constant and ongoing.
Lewin's Change Model
- "Unfreezing" constitutes the initial stage in Lewin's organizational change model.
- This stage focuses on creating awareness and readiness for change by challenging the current state.
Iceberg Metaphor
- The iceberg metaphor can describe and analyze culture
- This can also show how much of culture is hidden beneath the surface like belied and norms
Schein's Cultural Levels
- Edgar Schein says humour and jargon are not examples of basic assumptions, but artifacts.
- Basic assumptions are the lowest level of the iceberg
Cultural Importance in Business
- Cultural factors becoming important for managers began with the success of Japanese companies in the 1980s.
- Japanese firms emphasized teamwork and loyalty, improving cross-cultural management
Has Paradigm
- The HAS paradigm can make organizations more successful by manipulating different variables
- Which can therefore be used as an instrument to make organizations more successful by managers
Power Culture
- A power culture has a strong hierarchy.
Handy on Organizational Culture
- Handy says organization culture depends of the culture of the stakeholders not the environment
Machine Bureaucracy
- A machine bureaucracy involves role culture.
- It is characterized by defined roles, standardization, and efficiency.
IS Paradigm
- The IS paradigm is not rational management theory
- It has roots in anthropology.
Schein's Basic Assumptions
- Schein says basic assumptions are not easily studied because they are connected to the underlying beliefs
Taylorism vs Elton Mayo
- Elton Mayo did not found Taylorism.
- Elton Mayo studied social beings influenced by peer norms, therefore organisations should be spaces full of people
Elements of Fordism and Taylorism
- Work achieves a defined goal in an efficient, cost-effective manner.
- Work is scientifically designed with precise measurement and calculation
- Work is divided into simple, repetitive tasks creating high volumes.
- Work tasks are performed in a sequence to complete the process
- Waste is designed out of the work process
Hawthorne study management
- The Hawthorne studies changed management views by addressing people as social beings.
- Workers should be treated socially rather than as machines in the factory
Hawthorne early experiments
- The Hawthorne studies first experimented by changing light and temperature to show productivity
Harmony of Interest
- The idea that "There is a harmony of interest between workers and managers" comes from the Hawthorne studies not Tailor
Hawthorne Study Results
- The results of the Hawthorne studies are unreliable.
- The selected population was inconsistent
The "Social Person"
- The claim that Mayo discovered the "social person" is contested.
- Some critics argue that the concept of the social person was not new
Mayo's Contribution
- Mayo’s contribution is not known as industrial democracy
- Mayo’s work improved worker satisfaction through better leadership
Groups vs Teams
- Groups are a collection of individuals who may or may not have a common goal
- Teams are a group of individuals who are independent
Defining work norms
- Group norms are agreed on by the all stakeholder
- Group norms are normally managed bu the members
Conformity in Teamwork
- Conformity is a normal thing in teamwork so that individual can feel a part of a group
Diverse Group Dynamics
- A diverse group is less likely to be affected by group thinking. They are more open to challenge
Neo-Fordism
- Neo-Fordism doesn't have a slight division of labor
- Neo Fordism has a strict horizontal division
Third Industrial Revolution
- The 3 industrial revolution is characterized by flexibility and automation
Definition of McDonaldization
- In McDonaldization there 4 features
- This is efficiency, Calculability, Predictability and Control
Value Engineering
- value engineering is paying extra for everything for the best experience
- For example paying more on a flight for a better experience
monopsony
- monopsony refers to one buyer/ lot of sellers
- Monopoly refers to one seller / lots of buyer
Gig economy
- The gig economy refers to temporary work
- The workers do not get the control
Click workers
- Clickworkers are someone who choose to perform a task in the cloud
- But they don't have any job security
Weber's Theory on power
- Power is the ability to get someone to do what you want
- They can also exist via structure or individually
Webber and legal rational authority
- The French used this terminology and it can go from government to business
Externalization of Costs
- current production system depends on the externalization of the costs
- Leaving others to bear the consequence
Automated divisions
- A slight horizontal task division has the advantage that the tasks can be easily automated = F
- Strict horizontals are what makes the automation easier
Taylor And Standerisation
- Taylor’s ideas about rational work design gained permanent ground during the World wars
- This gave standardization throughout industry
The factory line
- factory line was a production and consumption
- Was really efficient and allowed an easy and a larger buy
Fords pay raise
- Fords pay raise was a controversy
- Stimulating the buying behavior
Karl Marx's developements
- Marx developed in the first world revolution
Markism
- Markism is a conflict theory
- Economic division and lead to inequality
Enclosure acts
- The legal rights to lands assigned individuals rather than large areas of people
Division of labor
- Division of labor is an example from human to huma for advantage
Theory of organization
- There it's supposed to be a best organizational layout
pest model
- Pest model is suppose to be used from internal
- Looks at the companies environments political, economy, social, and technological
Post Bureaucratic organization
- Post bureaucratic or it can organizational breaks the unity of command
- All of it is with some of the management the unity of management
Amazon piece rate
- Control Amazon warehouse because of piece rate
- Control over space and output with the measurements
obsolete
- Designed for the dump with a planned and an intentional waste
- Force them to change with a new tech
vertical division
- Vertical division is the hierarchy within an organization
- It is also the line with who you need to talk to
ideal bureaucracy
- Weber's idea of bureaucracy isn't really an example
- Should all function in a well rational way
span of control
- employees of indirect supervisor
Rules and procedure
- The rules of procedure that out of an individual with the manager
Légal rational authority
- Legal authority is a conceptualization with the power of the relational
- Introduce Weber's ideal of the Legal relational
###Weber and gentral theory
- Introduce Weber's he is one of the general management
Mintzberg machine
- Mind machine the structure
- Characterised by horizontal differentiation and a structured division
Fayol and universal charachtor
- Universal character management
- Could supply all type of organisation
Double adsword
- Rad tape and bureaucracy is a double edge
- A long procedure
Substantive reorganisation
- Not the most technique reorganization way
- With the value and the social context
Organisation
- rational for an organisation
- Base of the personnel and relations
Mindzberg on Google
- flexibilty , innovative and decentralization
- Employees are powered by project
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