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Nissan Product Recommendation Quiz

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Questions and Answers

What is the primary consideration when recommending a product to a customer?

Focusing solely on customer trends instead of individual needs

Recommending the most expensive product available

Making a recommendation that aligns with the customer's needs (correct)

Suggesting a product with the most features regardless of practicality

How can a salesperson support a customer in feeling confident about their product choice?

By convincing them that their choice is the only viable option

By avoiding a discussion about product warranties and return policies

By providing comprehensive information and addressing potential concerns (correct)

By only highlighting positive features of the product

Which of the following actions is least effective in recommending a product?

Asking questions to clarify what the customer is looking for

Listening to the customer’s specific needs and preferences

Offering a one-size-fits-all solution regardless of the customer's situation (correct)

Suggesting additional accessories that enhance the product

Which of the following best describes the goal for making a NISSAN product recommendation?

<p>To provide a recommendation that fits their lifestyle and requirements</p> Signup and view all the answers

What role do NISSAN accessories play in product recommendations?

<p>They can enhance the primary product and address additional customer needs</p> Signup and view all the answers

Study Notes

Customer Connection: Product Recommendation

Goal: Recommend a Nissan product (and accessories) that aligns with the customer's needs.
Focus: Build customer confidence and comfort in their purchase decision.

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Description

Take this quiz to discover which Nissan product and accessories best fit your needs. We aim to enhance your confidence and comfort in making a purchase decision by tailoring recommendations based on your preferences.