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Questions and Answers
What happens if the learning rate in gradient descent is set too small?
What happens if the learning rate in gradient descent is set too small?
What does stochastic gradient descent use to compute updates in each iteration?
What does stochastic gradient descent use to compute updates in each iteration?
Which variant of gradient descent is generally the most accurate?
Which variant of gradient descent is generally the most accurate?
What role does the chain rule play in backpropagation?
What role does the chain rule play in backpropagation?
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What do libraries like TensorFlow and PyTorch utilize for efficient backpropagation?
What do libraries like TensorFlow and PyTorch utilize for efficient backpropagation?
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In the context of backpropagation, what does a 'tensor' represent?
In the context of backpropagation, what does a 'tensor' represent?
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What is a potential drawback of using a large learning rate in gradient descent?
What is a potential drawback of using a large learning rate in gradient descent?
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Which aspect of gradient descent is improved by using a batch of training data points?
Which aspect of gradient descent is improved by using a batch of training data points?
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Which loss function is commonly used for regression tasks?
Which loss function is commonly used for regression tasks?
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What does the learning rate ($\alpha$) influence in the Gradient Descent algorithm?
What does the learning rate ($\alpha$) influence in the Gradient Descent algorithm?
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Why is initialization of weights important in Gradient Descent?
Why is initialization of weights important in Gradient Descent?
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What is the role of a loss function in a neural network?
What is the role of a loss function in a neural network?
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What is the primary purpose of the loss function in a neural network?
What is the primary purpose of the loss function in a neural network?
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In the context of binary classification, what do the variables 'p' and 'q' represent in the cross-entropy loss function?
In the context of binary classification, what do the variables 'p' and 'q' represent in the cross-entropy loss function?
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Which aspect of a neuron does the choice of activation function affect?
Which aspect of a neuron does the choice of activation function affect?
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What does the symbol $\nabla f(\mathbf{W}^{(t)})$ represent in Gradient Descent?
What does the symbol $\nabla f(\mathbf{W}^{(t)})$ represent in Gradient Descent?
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Which of the following defines the output for layer 1 in a neural network?
Which of the following defines the output for layer 1 in a neural network?
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In the context of neural networks, what does 'training' primarily involve?
In the context of neural networks, what does 'training' primarily involve?
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What does maximizing the likelihood in logistic regression correspond to in terms of the loss function?
What does maximizing the likelihood in logistic regression correspond to in terms of the loss function?
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The direction of the steepest descent in Gradient Descent is indicated by which part of the equation?
The direction of the steepest descent in Gradient Descent is indicated by which part of the equation?
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What is the function used for final output in a neural network model?
What is the function used for final output in a neural network model?
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What outcome does the logistic regression likelihood function aim to achieve?
What outcome does the logistic regression likelihood function aim to achieve?
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In a multi-class classification scenario, how does the loss function generalize?
In a multi-class classification scenario, how does the loss function generalize?
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What mathematical notation represents the loss function in logistic regression?
What mathematical notation represents the loss function in logistic regression?
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What is a primary cause of churn in competitive markets?
What is a primary cause of churn in competitive markets?
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Which of the following is an example of competition affecting churn within an industry?
Which of the following is an example of competition affecting churn within an industry?
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What are the two major approaches to reducing customer churn?
What are the two major approaches to reducing customer churn?
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What is a characteristic of untargeted approaches to managing churn?
What is a characteristic of untargeted approaches to managing churn?
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What defines reactive churn management?
What defines reactive churn management?
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Why is there little empirical verification of competition's effect on churn?
Why is there little empirical verification of competition's effect on churn?
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How can a company ideally predict customer churn?
How can a company ideally predict customer churn?
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Which statement is true regarding network effects and consumer choice?
Which statement is true regarding network effects and consumer choice?
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What does churn refer to at a customer level?
What does churn refer to at a customer level?
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Which type of churn is characterized by a customer deciding to terminate the relationship without external influence?
Which type of churn is characterized by a customer deciding to terminate the relationship without external influence?
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Which of the following represents a factor that could increase customer satisfaction and potentially reduce churn?
Which of the following represents a factor that could increase customer satisfaction and potentially reduce churn?
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What is the formula to calculate churn?
What is the formula to calculate churn?
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What major concern does churn management focus on within the customer lifetime value (LTV)?
What major concern does churn management focus on within the customer lifetime value (LTV)?
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Involuntary churn typically occurs due to what reason?
Involuntary churn typically occurs due to what reason?
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What does the average abandonment time signify regarding customer churn in the app industry?
What does the average abandonment time signify regarding customer churn in the app industry?
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Which of the following is NOT a type of customer churn?
Which of the following is NOT a type of customer churn?
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How can strong promotional incentives negatively impact customer satisfaction?
How can strong promotional incentives negatively impact customer satisfaction?
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Which method is commonly used to predict customer churn?
Which method is commonly used to predict customer churn?
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Study Notes
Layers: Composition of Functions
- Neural Networks are composed of layers performing transformations on data.
- Input layer: X = [1, 𝑥1 , 𝑥2 , … , 𝑥𝑝 ]
- Output of each layer becomes input for the next layer.
- Final output is calculated based on all layers.
Generalization – 3: Loss Function
- Loss function is also known as cost function or objective.
- We use loss function to train our model by optimizing (minimizing or maximizing) it.
- The goal is to find the optimal weights in the network.
- Common Loss Functions Include:
- Logistic Regression: Likelihood
- Linear Regression: Squared Error
Loss Function: Cross Entropy
- Used for binary classification
- Compares two discrete distributions
- Maximizing likelihood is equivalent to minimizing cross-entropy loss
- Can be generalized to multi-class classification.
Gradient Descent
- Algorithm to find the local minimum of a loss function (e.g., f(W)).
- Notation: 𝑊 (𝑡) represents weights at iteration t.
- Initialization: 𝑊 (𝑡) is initialized for iteration 𝑡 = 0.
- Repeat until convergence: 𝑊 (𝑡+1) = 𝑊 (𝑡) − 𝛼∇𝑓(𝑊 (𝑡) )
- ∇𝑓(𝑤 (𝑡) ): Gradient pointing towards the direction of fastest increase of the function.
- −∇𝑓 𝑤 𝑡 : Direction of the steepest descent
- 𝛼: Step size or learning rate
Gradient Descent: Initialization
- Initialization of weights is important for gradient descent convergence.
Gradient Descent: Learning Rate
- Learning rate (𝛼) determines the size of the step in each iteration of gradient descent.
- Too small learning rate leads to slow convergence.
- Too large learning rate can cause overshooting the minimum.
Variants of Gradient Descent
- Basic Gradient Descent: Uses entire training data to compute gradients.
- Accurate but slow.
- Stochastic Gradient Descent (SGD): Uses one training datapoint per iteration.
- Faster but less accurate.
- Batch Gradient Descent: Computes gradients using a batch of training data.
- Intermediate strategy between basic and stochastic.
Training
- Weights in neural networks are computed through gradient descent.
- Information propagates layer-wise in neural networks.
- Backpropagation algorithm updates weights efficiently using the chain rule.
Backpropagation: Intuition
- Example of backpropagation: 𝑓 = 𝑥 + 𝑦 𝑧
- Chain rule is used to update weights.
- Backpropagation involves forward and backward passes to update weights.
Customer Churn
- Customers may leave and not return without significant re-acquisition costs.
- Churn is the percentage of customer base leaving in a given period.
- At an individual level, churn refers to the probability of a customer leaving at a given point in time.
- Churn = 1 - Retention rate
Customer Churn and LTV
- Churn management focuses on retention in customer lifetime value (LTV).
- LTV equation: LTV = σ𝑡=0 ∞ 𝑚 𝑡 r𝑡 / (1+𝛿)𝑡 = σ𝑡=0 ∞ 𝑚𝑡 (1−𝑐)𝑡 / (1+𝛿)𝑡
- Churn significantly impacts business, especially in the digital world.
Types of Churn
- Involuntary churn: Company terminating the relationship, often due to poor payment history.
- Voluntary churn: Customer chooses to leave.
- Deliberate: Dissatisfaction or better competitive offer.
- Incidental: No longer need the product or moved to a location without service.
Major Factors Causing Churns
- Customer satisfaction: Satisfied customers are less likely to churn.
- Fit-to-needs is crucial.
- Switching costs: Obstacles customers face while switching to a competitor.
- Network Effects: Benefits gained from more users.
- Competition: Competitive offers and opportunities are prime causes of churn.
Customer Satisfaction and Churn
- More satisfied customers are less likely to churn.
- Product customization can increase satisfaction.
Network Effects and Switching Costs
- Network effects influence consumer choice by increasing benefits with more users.
- Switching costs create consumer lock-in by making it harder for customers to leave.
Competition and Churn
- Competitive offers are major causes of churn.
- Competition can occur within or outside the industry or product category.
- Difficulty in identifying competition makes it challenging to study the impact of competition on churn.
Reducing or Managing Churn
- Untargeted approaches focus on increasing customer satisfaction or switching costs.
- Targeted approaches aim to identify and “rescue” customers most likely to churn.
- Reactive: Corrective action taken after customer identifies as likely to churn.
- Proactive: Identifying and addressing potential churn before customer expresses intent to leave.
Reactive Churn Management
- Reactive approaches require accurate prediction of churners.
- Company can incentivize customers to stay based on churn predictions.
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Description
Test your knowledge on the composition of functions in neural networks, loss functions, and optimization techniques. This quiz covers different types of loss functions such as cross-entropy and the gradient descent algorithm. Assess your understanding of these key concepts in deep learning.