Network Configuration and Troubleshooting Quiz
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Questions and Answers

Which layer of the OSI model does a router operate on?

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Which command is used to display the routing table on a Cisco router?

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What is the purpose of a VLAN?

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Which protocol is used for resolving IP addresses to MAC addresses?

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Which ITIL process is responsible for managing risks that could seriously impact IT services?

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In ITIL, what is a 'problem'?

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What does CMDB stand for in ITIL?

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Which cloud computing model provides clients with a platform for developing, running, and managing applications?

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In cloud networking, what is 'scaling' typically referred to?

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Which AWS service is used to manage user access and encryption keys?

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'Ransomware' refers to:

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Which layer of the OSI model does a router operate on?

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Which command is used to display the routing table on a Cisco router?

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What is the purpose of a VLAN?

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Which protocol is used for resolving IP addresses to MAC addresses?

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What should be the first troubleshooting step when receiving reports of slow internet speed?

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What is a firewall primarily used for in a network?

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Which of the following is a common type of phishing attack?

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SSL and TLS are protocols used to:

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What security concept involves granting users only the permissions necessary to perform their job functions?

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What is the main purpose of a VPN in a corporate environment?

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What does 'serverless computing' in a cloud environment mean?

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What is a 'zero-day' exploit?

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What is a 'botnet'?

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What is the primary purpose of a 'firewall'?

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'Agile' methodology is primarily known for:

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'Scope creep' refers to in project management:

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'Stakeholder engagement' in project management refers to:

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Which ITIL practice focuses on reducing both the likelihood and impact of incidents?

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In ITIL v4, which dimension focuses on information and technology?

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Which cloud computing model provides clients with a platform for developing, running, and managing applications?

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'Ransomware' refers to:

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What does CMDB stand for in ITIL?

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