Negotiation Techniques Quiz

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What impact does tone of voice have on negotiation outcomes?

  • Tone of voice has no impact on negotiation outcomes.
  • A calm tone can create confusion during negotiations.
  • Using a loud tone is always beneficial in negotiations.
  • An inconsistent tone may suggest insecurity and negatively affect credibility. (correct)

Which tone of voice conveys the most confidence during a negotiation?

  • A sarcastic tone that may confuse others.
  • A monotonous tone that lacks variation.
  • A high-pitched tone that fluctuates frequently.
  • A calm and steady tone. (correct)

Which of the following tones could potentially confuse your negotiating counterpart?

  • A high-pitched, inconsistent tone. (correct)
  • A low voice used to convey seriousness.
  • A strong tone used to assert authority.
  • A steady tone that conveys openness.

In negotiations, which of the following is least effective for maintaining credibility?

<p>Speaking in a fluctuating tone that suggests hesitance. (C)</p> Signup and view all the answers

What is the most important aspect of tone of voice in negotiations?

<p>It should express sincerity and confidence. (B)</p> Signup and view all the answers

Flashcards

Negotiation Tone

The vocal expression used during a negotiation that influences the outcome.

Credibility-Undermining Tone

A tone of voice that reduces your trustworthiness and reliability during a negotiation.

Calm, Steady Tone

A voice expressing assurance and dependability that can strengthen your negotiating position.

Raising Voice for Authority

Using a raised tone to make statements can sometimes be perceived as aggressive and might negatively impact the negotiation.

Signup and view all the flashcards

Lowered Voice for Concession

Using a lowered tone when making a concession is generally acceptable and can build rapport.

Signup and view all the flashcards

High-Pitched, Inconsistent Tone

A high-pitched and inconsistent tone can suggest weakness or insecurity, damaging credibility and leading to negotiation setbacks.

Signup and view all the flashcards

Question 30

A question testing the impact of tone on negotiating outcomes. Which tone is least effective?

Signup and view all the flashcards

Correct Answer

The correct response for the question.

Signup and view all the flashcards

More Like This

Use Quizgecko on...
Browser
Open
Browser
Browser