Negotiation Skills in Distance Learning Module
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Questions and Answers

What is the primary purpose of comparing your answers with the model answers?

  • To complete the assignment
  • To check for spelling errors
  • To impress your classmates
  • To gauge your understanding of the session content (correct)
  • The competence checklist is only for formal assessment in the module.

    False

    What is a crucial element in the negotiation process?

  • Fast decision-making
  • Ignoring ground rules
  • Emotional manipulation
  • Preparation and planning (correct)
  • What skill should you develop by undertaking a distance-learning module?

    <p>Self-direction and responsibility</p> Signup and view all the answers

    Upon successful completion of this module, you must be able to recognize the ________ approach when managing a school.

    <p>systems</p> Signup and view all the answers

    Negotiation is characterized by parties wanting to compete without any common ground.

    <p>False</p> Signup and view all the answers

    Match the following learning outcomes with their corresponding assessment standards:

    <p>Recognise the systems approach = Construct a flow chart showing role players Apply problem-solving steps = Develop a strategic plan</p> Signup and view all the answers

    List two assumptions underlying the problem-solving approach to negotiation.

    <p>Both parties want to compete but avoid conflict; there is enough common ground.</p> Signup and view all the answers

    Effective negotiations often involve ____ and ____.

    <p>bargaining, problem solving</p> Signup and view all the answers

    Which of the following qualities are significantly enhanced through distance learning?

    <p>Self-discipline and self-direction</p> Signup and view all the answers

    Match the negotiation guidelines with their corresponding descriptions:

    <p>Preparation and planning = Establishing a framework for negotiation Defining the ground rules = Setting the parameters for the negotiation process Clarification and justification = Explaining the reasoning behind positions Closure and implementation = Finalizing the agreement and executing it</p> Signup and view all the answers

    Self-assessments are mandatory and will be checked for completion.

    <p>False</p> Signup and view all the answers

    Which of the following is NOT part of the negotiation process?

    <p>Avoiding conflict at all costs</p> Signup and view all the answers

    What should you confidently tick off before undertaking the final exam?

    <p>Learning outcomes</p> Signup and view all the answers

    All parties in a negotiation can achieve their aims without cooperation.

    <p>False</p> Signup and view all the answers

    What is the first step in the negotiation process?

    <p>Preparation and planning</p> Signup and view all the answers

    Which of the following types of conflict is considered the most common in schools?

    <p>Intrapersonal conflict</p> Signup and view all the answers

    Compromise involves each party giving up something of value.

    <p>True</p> Signup and view all the answers

    What are two primary reasons for organizational conflict?

    <p>Communication issues and limited resources</p> Signup and view all the answers

    One principle for successful conflict resolution is to set __________ criteria.

    <p>objective</p> Signup and view all the answers

    Match the management-leadership tasks with their descriptions:

    <p>Task A: Organising = Description 1: Ensuring efficient resource distribution Task B: Employment equity = Description 2: Promoting fairness in hiring Task C: Managing learner behaviour = Description 3: Enforcing classroom rules Task D: Leading people = Description 4: Motivating staff towards goals</p> Signup and view all the answers

    According to Hertzberg's two-factor theory, which of the following is NOT a motivator factor?

    <p>Competitive salary</p> Signup and view all the answers

    Educators are solely responsible for all classroom rules and regulations.

    <p>False</p> Signup and view all the answers

    In school management, the principal who represents management is responsible for __________ and controlling.

    <p>planning</p> Signup and view all the answers

    Study Notes

    School Management Study Guide

    • Study guide for SMT401-DL-SG-E1, a School Management module at STADIO Higher Education
    • First edition January 2022
    • Written by Evelyn Muteweri
    • Copyright protected material
    • Prescribed reading: An Educator's Guide to School Management – Leadership Skills, 2nd edn, by Van Deventer (2016)
    • Reference techniques based on Harvard system
    • Supplementary reading: STADIO Referencing Guide, 2nd edn (2022)
    • Additional recommended readings provided

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    Description

    This quiz focuses on key concepts related to negotiation skills and formal assessments as part of a distance learning module. It includes questions about model answers, competence checklists, and management approaches in educational settings. Enhance your understanding of effective negotiation techniques and their application.

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