Negotiation Skills in Distance Learning Module

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Questions and Answers

What is the primary purpose of comparing your answers with the model answers?

To complete the assignment
To check for spelling errors
To impress your classmates
To gauge your understanding of the session content (correct)

The competence checklist is only for formal assessment in the module.

False (B)

What is a crucial element in the negotiation process?

Fast decision-making
Ignoring ground rules
Emotional manipulation
Preparation and planning (correct)

What skill should you develop by undertaking a distance-learning module?

Self-direction and responsibility Signup and view all the answers

Upon successful completion of this module, you must be able to recognize the ________ approach when managing a school.

systems Signup and view all the answers

Negotiation is characterized by parties wanting to compete without any common ground.

False (B) Signup and view all the answers

Match the following learning outcomes with their corresponding assessment standards:

Recognise the systems approach = Construct a flow chart showing role players Apply problem-solving steps = Develop a strategic plan Signup and view all the answers

List two assumptions underlying the problem-solving approach to negotiation.

Both parties want to compete but avoid conflict; there is enough common ground. Signup and view all the answers

Effective negotiations often involve and .

bargaining, problem solving Signup and view all the answers

Which of the following qualities are significantly enhanced through distance learning?

Self-discipline and self-direction (C) Signup and view all the answers

Match the negotiation guidelines with their corresponding descriptions:

Preparation and planning = Establishing a framework for negotiation Defining the ground rules = Setting the parameters for the negotiation process Clarification and justification = Explaining the reasoning behind positions Closure and implementation = Finalizing the agreement and executing it Signup and view all the answers

Self-assessments are mandatory and will be checked for completion.

False (B) Signup and view all the answers

Which of the following is NOT part of the negotiation process?

Avoiding conflict at all costs (A) Signup and view all the answers

What should you confidently tick off before undertaking the final exam?

Learning outcomes Signup and view all the answers

All parties in a negotiation can achieve their aims without cooperation.

False (B) Signup and view all the answers

What is the first step in the negotiation process?

Preparation and planning Signup and view all the answers

Which of the following types of conflict is considered the most common in schools?

Intrapersonal conflict (A) Signup and view all the answers

Compromise involves each party giving up something of value.

True (A) Signup and view all the answers

What are two primary reasons for organizational conflict?

Communication issues and limited resources Signup and view all the answers

One principle for successful conflict resolution is to set __________ criteria.

objective Signup and view all the answers

Match the management-leadership tasks with their descriptions:

Task A: Organising = Description 1: Ensuring efficient resource distribution Task B: Employment equity = Description 2: Promoting fairness in hiring Task C: Managing learner behaviour = Description 3: Enforcing classroom rules Task D: Leading people = Description 4: Motivating staff towards goals Signup and view all the answers

According to Hertzberg's two-factor theory, which of the following is NOT a motivator factor?

Competitive salary (D) Signup and view all the answers

Educators are solely responsible for all classroom rules and regulations.

False (B) Signup and view all the answers

In school management, the principal who represents management is responsible for __________ and controlling.

planning Signup and view all the answers

Flashcards

Negotiation

A process where two or more parties with common ground try to persuade each other to agree on decisions through reasoning and argument.

Conflict Resolution

The process of resolving disagreements or conflicts between two or more parties.

Elements of Negotiation

The key components involved in effective negotiation, typically encompassing the problem and the people involved.

Problem-solving Approach

An approach to negotiation where both parties want a solution without conflict, sharing common ground with a mutual dependence to achieve aims.