Negotiating Insurance Claims
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Questions and Answers

In the context of insurance claims, what is the primary characteristic of a 'compliant defendant' that allows for the possibility of offering the policy limit?

  • They readily accept responsibility and display remorse for the incident.
  • They possess significant assets beyond the insurance policy's coverage.
  • They have a history of prior insurance claims and settlements.
  • They cooperate with the insurance company's investigation and legal processes. (correct)

Under which circumstance would an insurance adjuster most likely reject an offer to settle at the policy limit?

  • The plaintiff is willing to accept a structured settlement with deferred payments.
  • There is substantial independent evidence confirming the defendant's fault.
  • The defendant readily admits their liability for the incident.
  • The defendant adamantly denies any liability, and there is no corroborating evidence. (correct)

What is the key trigger for a defendant to potentially file a bad faith claim against their own insurance provider?

  • The defendant is found liable for damages exceeding their personal assets.
  • The insurance company initiates a countersuit against the plaintiff to recoup legal expenses.
  • The insurance company fails to settle a claim within the policy limits, leading to the defendant's exposure to excess liability. (correct)
  • The defendant disagrees with the legal strategy employed by the insurance company's attorneys.

Before submitting a second demand letter concerning an insurance claim denial, what is the most strategic action to undertake?

<p>Request clarification from the insurance company regarding the reasons for the initial denial. (D)</p> Signup and view all the answers

Following an insurance claim denial, what is the primary strategic objective of submitting a second demand letter?

<p>To introduce overlooked information and create circumstances where the insurance company might be vulnerable to making a mistake. (C)</p> Signup and view all the answers

In a legal action alleging 'bad faith' against an insurance company, who typically assumes the role of the plaintiff?

<p>The insured party/defendant in the original claim, asserting the insurance company acted improperly. (B)</p> Signup and view all the answers

What is the most likely outcome if an adjuster offers policy limits, and the claimant rejects the offer?

<p>The case proceeds towards litigation, where a judge or jury determines the appropriate compensation. (C)</p> Signup and view all the answers

What is the ultimate goal when crafting the first demand letter, related to the negotiation strategy?

<p>Establish a strong foundation for potential future litigation. (C)</p> Signup and view all the answers

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Study Notes

  • A compliant defendant is the first requirement to open a policy.
  • A "compliant defendant" cooperates with the insurance company and legal process.
  • If a defendant denies liability and there is no independent proof, reject the policy limit offer.
  • A defendant would file a bad faith claim against their insurance company if the insurance company refused to settle within policy limits, exposing the defendant to excess liability.
  • Before submitting a second demand letter, ask the insurance company why they denied the first demand.
  • The purpose of sending a second demand letter after a denial is to provide any missing information and trap the insurance company into a mistake.
  • In a bad faith claim, the plaintiff is the defendant in the original case.
  • "Open policy limits" means forcing the insurance company to pay beyond policy limits due to a bad faith refusal.
  • A demand to increase the chance of acceptance should include strong evidence of liability and damages.

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Description

This lesson covers key strategies for negotiating insurance claims, including understanding the role of a compliant defendant and the implications of open policy limits. It emphasizes the importance of strong evidence and tactical communication with the insurance company. It also highlights the potential for bad faith claims.

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