Podcast
Questions and Answers
What should an employee do if they notice suspicious activity after closing the branch?
What should an employee do if they notice suspicious activity after closing the branch?
- Call local police or on-base security (correct)
- Immediately leave the branch
- Approach the suspicious person
- Go back inside and investigate alone
What should an employee do if there is a late departing member?
What should an employee do if there is a late departing member?
- Leave the doors unlocked for convenience
- Ignore it and continue with closing procedures
- Re-lock the doors after they exit (correct)
- Confront the late departing member
What is the role of the Electronic Satellite Pursuit (ESP) system mentioned in the text?
What is the role of the Electronic Satellite Pursuit (ESP) system mentioned in the text?
- Tracking cash during a robbery (correct)
- Monitoring employee attendance
- Managing employee schedules
- Securing the building after hours
In case of a robbery, what is the ultimate goal of using the ESP system?
In case of a robbery, what is the ultimate goal of using the ESP system?
What must two team members do according to the text when closing the branch?
What must two team members do according to the text when closing the branch?
What should employees do if they come across loiterers or suspicious persons according to the text?
What should employees do if they come across loiterers or suspicious persons according to the text?
What is one of the measures Navy Federal takes to discourage robberies?
What is one of the measures Navy Federal takes to discourage robberies?
What is the procedure for opening a Navy Federal branch to ensure security?
What is the procedure for opening a Navy Federal branch to ensure security?
What should Navy Federal employees do if they notice suspicious activity while inside the branch?
What should Navy Federal employees do if they notice suspicious activity while inside the branch?
What is required when closing a Navy Federal branch for the day?
What is required when closing a Navy Federal branch for the day?
What should be done if there is a late departing member from the branch?
What should be done if there is a late departing member from the branch?
Why is it important for two team members to perform a thorough walkthrough when closing the branch?
Why is it important for two team members to perform a thorough walkthrough when closing the branch?
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