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Questions and Answers
What is the maximum amount that the National Consumer Tribunal can impose as an administrative fine?
What is the maximum amount that the National Consumer Tribunal can impose as an administrative fine?
What can the High Court declare in relation to a transaction or agreement?
What can the High Court declare in relation to a transaction or agreement?
What information must a website provide about the supplier?
What information must a website provide about the supplier?
What is the purpose of the National Consumer Tribunal?
What is the purpose of the National Consumer Tribunal?
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What is the consequence if a website fails to provide required information?
What is the consequence if a website fails to provide required information?
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What is the consequence of not complying with a compliance notice issued by the National Consumer Commission?
What is the consequence of not complying with a compliance notice issued by the National Consumer Commission?
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What is the penalty for an offence under the Electronic Communications and Transactions Act?
What is the penalty for an offence under the Electronic Communications and Transactions Act?
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What is the purpose of the cooling-off period?
What is the purpose of the cooling-off period?
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What is the consequence if a supplier fails to comply with the security requirement?
What is the consequence if a supplier fails to comply with the security requirement?
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What is the role of the National Consumer Commission in relation to compliance notices?
What is the role of the National Consumer Commission in relation to compliance notices?
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What is the purpose of the National Consumer Tribunal in relation to prohibited conduct?
What is the purpose of the National Consumer Tribunal in relation to prohibited conduct?
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What is the timeframe for the consumer to receive a full refund after cancellation?
What is the timeframe for the consumer to receive a full refund after cancellation?
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What is the purpose of alternative dispute resolution?
What is the purpose of alternative dispute resolution?
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What is the consequence of failing to comply with the Electronic Communications and Transactions Act?
What is the consequence of failing to comply with the Electronic Communications and Transactions Act?
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What is the consequence if a supplier fails to provide an opportunity to review the transaction?
What is the consequence if a supplier fails to provide an opportunity to review the transaction?
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What is the purpose of a code of conduct?
What is the purpose of a code of conduct?
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Within how many months after delivery can a consumer return goods that are not reasonably suitable?
Within how many months after delivery can a consumer return goods that are not reasonably suitable?
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Under the Consumer Protection Act, what type of liability does not require fault?
Under the Consumer Protection Act, what type of liability does not require fault?
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Who can be held jointly and severally liable by consumers under the Consumer Protection Act?
Who can be held jointly and severally liable by consumers under the Consumer Protection Act?
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What is a possible defence against liability under the Consumer Protection Act?
What is a possible defence against liability under the Consumer Protection Act?
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What is the National Consumer Commission (NCC) responsible for?
What is the National Consumer Commission (NCC) responsible for?
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What is the time limit for launching a claim against a supplier under the Consumer Protection Act?
What is the time limit for launching a claim against a supplier under the Consumer Protection Act?
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What can a consumer require a supplier to do if goods are not reasonably suitable?
What can a consumer require a supplier to do if goods are not reasonably suitable?
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What happens if a supplier repairs the goods, but they are still not reasonably suitable within three months?
What happens if a supplier repairs the goods, but they are still not reasonably suitable within three months?
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