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Questions and Answers
What is the maximum amount that the National Consumer Tribunal can impose as an administrative fine?
What can the High Court declare in relation to a transaction or agreement?
What information must a website provide about the supplier?
What is the purpose of the National Consumer Tribunal?
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What is the consequence if a website fails to provide required information?
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What is the consequence of not complying with a compliance notice issued by the National Consumer Commission?
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What is the penalty for an offence under the Electronic Communications and Transactions Act?
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What is the purpose of the cooling-off period?
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What is the consequence if a supplier fails to comply with the security requirement?
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What is the role of the National Consumer Commission in relation to compliance notices?
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What is the purpose of the National Consumer Tribunal in relation to prohibited conduct?
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What is the timeframe for the consumer to receive a full refund after cancellation?
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What is the purpose of alternative dispute resolution?
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What is the consequence of failing to comply with the Electronic Communications and Transactions Act?
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What is the consequence if a supplier fails to provide an opportunity to review the transaction?
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What is the purpose of a code of conduct?
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Within how many months after delivery can a consumer return goods that are not reasonably suitable?
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Under the Consumer Protection Act, what type of liability does not require fault?
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Who can be held jointly and severally liable by consumers under the Consumer Protection Act?
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What is a possible defence against liability under the Consumer Protection Act?
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What is the National Consumer Commission (NCC) responsible for?
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What is the time limit for launching a claim against a supplier under the Consumer Protection Act?
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What can a consumer require a supplier to do if goods are not reasonably suitable?
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What happens if a supplier repairs the goods, but they are still not reasonably suitable within three months?
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