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Questions and Answers

What is the cornerstone of personnel selection?

Job Analysis

Internal recruitment involves hiring someone from outside the organization.

False

Which methods of recruitment are mentioned?

  • External Recruitment (correct)
  • Direct Mail (correct)
  • Internal Recruitment (correct)
  • Employee Referrals (correct)
  • What are Campus Recruiters?

    <p>Recruiters who hire students or recent graduates for positions.</p> Signup and view all the answers

    What is a significant advantage of internal recruitment?

    <p>Enhances employee morale and motivation.</p> Signup and view all the answers

    What do executive search firms typically handle?

    <p>Higher-paying, non-entry level positions</p> Signup and view all the answers

    Direct mail recruitment involves sending help-wanted letters or brochures to ______.

    <p>people through the mail</p> Signup and view all the answers

    What is a method that can attract the greatest number of applicants?

    <p>Ads with the company emblem and creative illustrations</p> Signup and view all the answers

    What must be ensured when developing an employee referral program?

    <p>The referral pool is representative of the ethnic and racial makeup of the qualified workforce.</p> Signup and view all the answers

    Study Notes

    Job Analysis

    • Cornerstone of personnel selection
    • Every essential knowledge, skill, and ability identified in the job analysis that is needed on the first day of the job should be tested.
    • Every test must somehow relate to the job analysis.

    Recruitment

    • Attracting people with the right qualifications to apply for the job
    • Internal Recruitment - promote someone from within the organization
    • External Recruitment - hire someone from outside the organization

    Media Advertisements

    • Newspaper Ads
      • Respond by calling
      • Apply-in-person ads
      • Send-resume ads
      • Send resume to a blind box
      • Ads displaying the company emblem and using creating illustrations attract the greatest number of applicants.
      • Ads that include salary range and a company phone number attract highest quality applicants.
      • Ads containing realistic information about the job rather than information that is too good to be true increase applicant attraction to the organization.
      • Ads containing detailed descriptions of the job and organization provide applicants with an idea of how well they would fit into an organization and result in positive thoughts about it.
      • Ads containing information about the selection process affect the probability that the applicants will apply for a job.
    • Electronic Media - television and radio
    • Situation-Wanted Ads - placed by the applicants rather than by organizations

    Point-of-Purchase Methods

    • Based on the same point-of-purchase advertising principles used to market products to consumers
    • Job vacancy notice is placed where customers are likely to see them

    Recruiters

    • Campus Recruiters
    • Outside Recruiters - outside recruiting sources as private employment agencies, public employment agencies, and executive search firms

    Employment Agencies and Search Firms

    • Employment Agencies
      • Charge the company or the applicant
      • Useful if an HR department is overloaded with work or if an organization does not have an individual with skills and experience needed to select employees properly
      • Company loses control over its recruitment process and may end up with undesirable applicants
    • Executive Search Firms
      • Jobs they represent tend to be higher-paying, non-entry level positions
      • Charge to the organization
      • Fees charged are usually 30% of the applicant’s first-year salary
    • Public Employment Agencies
      • Designed primarily to help the unemployed find work, but they often offer services such as career advisement and resume preparation.
      • Government programs are often available that will help pay training costs
      • State and local employment agencies

    Employee Referrals

    • Current employees recommend family members or friends for specific job openings
    • Most effective recruitment method
    • Ensure that the referral pool is representative of the ethnic and racial makeup of the qualified workforce.
    • At risk of possible discrimination

    Direct Mail

    • Employer obtains a mailing list and sends help-wanted letters or brochures to people through the mail
    • Especially useful for positions involving specialized skills.

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