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Questions and Answers
What is the concept that states if something can go wrong, it will?
What is the concept that states if something can go wrong, it will?
What are the three mediums of oral communication?
What are the three mediums of oral communication?
What is the term for weariness from labor or exertion, nervous exhaustion, and temporary loss of power and ability to respond?
What is the term for weariness from labor or exertion, nervous exhaustion, and temporary loss of power and ability to respond?
What is the lack of experience or training for the task at hand?
What is the lack of experience or training for the task at hand?
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What is the concept that deals with the study of how the human think, solve problems, and process information?
What is the concept that deals with the study of how the human think, solve problems, and process information?
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What is the term for the five senses that humans possess?
What is the term for the five senses that humans possess?
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What is the term for the fear of heights?
What is the term for the fear of heights?
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What is the term for a lack of clear direct statement and good active listening skills?
What is the term for a lack of clear direct statement and good active listening skills?
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What is the correct definition of Circadian clock?
What is the correct definition of Circadian clock?
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What is the term for a feeling of complacency or overconfidence?
What is the term for a feeling of complacency or overconfidence?
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What is the term for a lack of experience or training in a particular task?
What is the term for a lack of experience or training in a particular task?
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What is the primary focus of Crew Resource Management (CRM)?
What is the primary focus of Crew Resource Management (CRM)?
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Which of the following is NOT part of CRM’s three-pronged approach to ‘error management’?
Which of the following is NOT part of CRM’s three-pronged approach to ‘error management’?
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What is the term for the study of factors such as size, strength, reach, and other dimensions that can be qualified to match the human as a machine?
What is the term for the study of factors such as size, strength, reach, and other dimensions that can be qualified to match the human as a machine?
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What is the definition of unintentional wandering or deviation from accuracy?
What is the definition of unintentional wandering or deviation from accuracy?
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What is an important element of human factors that involves a complicated process of attention and decision-making?
What is an important element of human factors that involves a complicated process of attention and decision-making?
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What does the 100-hour inspection require by the Federal Aviation Regulations on a powerplant or any component thereof?
What does the 100-hour inspection require by the Federal Aviation Regulations on a powerplant or any component thereof?
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What is the consequence of falsification, alteration, or fraudulent reproduction of certificates, logbooks, reports, and records under Title 14 of the Code of Federal Regulations?
What is the consequence of falsification, alteration, or fraudulent reproduction of certificates, logbooks, reports, and records under Title 14 of the Code of Federal Regulations?
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What is required for a holder of a certificate issued under 14 CFR part 65 after a change in permanent mailing address?
What is required for a holder of a certificate issued under 14 CFR part 65 after a change in permanent mailing address?
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What type of repair is the replacement of a damaged engine mount with a new identical engine mount purchased from the aircraft manufacturer considered?
What type of repair is the replacement of a damaged engine mount with a new identical engine mount purchased from the aircraft manufacturer considered?
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What are the two types of human failure that can occur according to James Reason?
What are the two types of human failure that can occur according to James Reason?
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What is not a duty of the 100-hour inspection?
What is not a duty of the 100-hour inspection?
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Which of the following is classified as a major repair?
Which of the following is classified as a major repair?
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What is the normal duration of a mechanic certificate with airframe and/or powerplant ratings?
What is the normal duration of a mechanic certificate with airframe and/or powerplant ratings?
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Which of the following is a duty of the 100-hour inspection on an airframe, powerplant, or any other component of the aircraft?
Which of the following is a duty of the 100-hour inspection on an airframe, powerplant, or any other component of the aircraft?
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Under which regulation does the 100-hour inspection fall?
Under which regulation does the 100-hour inspection fall?
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Which publication contains standards for the protrusion of bolts, studs, and screws through self-locking nuts?
Which publication contains standards for the protrusion of bolts, studs, and screws through self-locking nuts?
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What is the consequence of suspension or revocation of any certificate held?
What is the consequence of suspension or revocation of any certificate held?
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What is the purpose of the 100-hour inspection?
What is the purpose of the 100-hour inspection?
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What type of human error includes omission, commission, and extraneous?
What type of human error includes omission, commission, and extraneous?
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What is an example of a major repair that requires special attention?
What is an example of a major repair that requires special attention?
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How often must a mechanic with airframe and/or powerplant ratings exercise the privileges of their certificate?
How often must a mechanic with airframe and/or powerplant ratings exercise the privileges of their certificate?
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What type of repair is a certificated mechanic with an airframe and powerplant rating not authorized to perform?
What type of repair is a certificated mechanic with an airframe and powerplant rating not authorized to perform?
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Who can perform instrument repairs?
Who can perform instrument repairs?
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What is the goal of the 'SHEL' model in human factors?
What is the goal of the 'SHEL' model in human factors?
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What is the maximum duration of a temporary airman certificate?
What is the maximum duration of a temporary airman certificate?
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Which part of the Federal Aviation Regulations prescribes the requirements for issuing mechanic certificates and ratings?
Which part of the Federal Aviation Regulations prescribes the requirements for issuing mechanic certificates and ratings?
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How is a quality system typically assured?
How is a quality system typically assured?
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What are the positive aspects of human factor issues referred to as?
What are the positive aspects of human factor issues referred to as?
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What type of rating is required for a mechanic to perform a 100-hour inspection?
What type of rating is required for a mechanic to perform a 100-hour inspection?
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Study Notes
Human Factors and Aviation
- If something can go wrong, it will due to lack of knowledge, weariness from labor, nervous exhaustion, temporary loss of power and ability to respond.
- If something is bad, it is always bad due to complacency, stress, distraction, fatigue, and lack of experience or training for the task.
- If something is fun, it is bad due to lack of awareness, norms, and lack of communication.
Oral Communication
- Three mediums of oral communication are mouth (speak), ear (hear), and result (outcome).
- Alternately, speaking (transmitting), listening (receiving), and feedback (give and receive) are also mediums of oral communication.
Human Senses
- Five human senses are sense of taste, pain, hearing, touch, and vision.
- Other senses include sense of smell, love, sight, agony, and listening.
Resource Management
- Effective use of all resources, including human and other aviation system resources, is the definition of Crew Resource Management (CRM).
- CRM has a three-pronged approach to error management: avoid errors, mitigate errors, and eliminate errors.
Cognitive Science
- Cognitive Science is the study of how humans think, solve problems, and process information.
- This knowledge is critical to the design of equipment, software, and documentation.
Anthropometry
- Anthropometry is the study of factors such as size, strength, reach, and other dimensions that can be qualified to match humans as machines.
Errors and Maintenance
- Unintentional wandering or deviation from accuracy is an unintentional error.
- A 100-hour inspection required by the Federal Aviation Regulations on a powerplant or any component thereof must be performed by a certificated mechanic with an airframe and powerplant rating.
Certificates and Ratings
- A mechanic certificate with airframe and/or powerplant ratings is valid until surrendered, suspended, or revoked.
- A holder of a certificate issued under 14 CFR part 65 has to notify the FAA within 30 days after any change in permanent mailing address.
Human Error
- According to Dr. James Reason, there are two types of human failure: active and latent.
- Three types of human error are omission, commission, and extraneous.
Instrument Repairs and Maintenance
- Instrument repairs may be performed by the instrument manufacturer or by an FAA-approved instrument repair station.
- On airframe instruments, repairs may be performed by mechanics with an airframe rating.
SHEL Model
- The SHEL model is a human factors tool used to determine not only what the problem is but also where and why it exists.
Temporary Airman Certificate
- The maximum duration of a temporary airman certificate is 120 days.
Federal Aviation Regulations
- Part 65 of the Federal Aviation Regulations prescribes the requirements for issuing mechanic certificates and associated ratings and the general operating rules for the holders of these certificates and ratings.
Quality System Assurance
- A quality system is assured by an internal reporting and auditing system.
Positive Human Factors
- The positive aspects of human factor issues are referred to as the Magnificent Seven.
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