Multicultural Communication

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Questions and Answers

Which of the following is a potential barrier to effective communication in a multicultural setting?

  • Similar cultural backgrounds
  • Use of clear and concise language
  • Differences in language interpretations (correct)
  • Shared language proficiency

In the US, the 'OK' hand gesture always conveys a positive meaning in all contexts.

False (B)

Define 'Registers' in the context of spoken and written language.

Registers refer to the style of language used that is appropriate for a specific situation, which can be formal, informal, or neutral.

A language register used when writing to close friends and family is known as ______.

<p>informal</p> Signup and view all the answers

Match the following language registers with their appropriate contexts:

<p>Frozen Register = Pledge of Allegiance Formal Register = Presentations or introductions between strangers Consultative Register = Two-way participation where prior knowledge is not assumed Casual Register = Communication among friends</p> Signup and view all the answers

According to Martin Joos' model, which style of spoken English involves one-way participation and is often used in formal settings?

<p>Formal (C)</p> Signup and view all the answers

The intimate register in spoken English places more emphasis on wording and grammar than intonation.

<p>False (B)</p> Signup and view all the answers

What role does cultural exchange play in fostering cultural awareness?

<p>Cultural exchange fosters cultural awareness through study abroad programs, tourism, and international collaboration.</p> Signup and view all the answers

The blending of cultures resulting from global interconnectedness is known as ______.

<p>globalization</p> Signup and view all the answers

Which of the following actions demonstrates embracing cultural diversity?

<p>Supporting multicultural initiatives (B)</p> Signup and view all the answers

Neutral language registers are characterized by the inclusion of emotionally charged topics and biased opinions.

<p>False (B)</p> Signup and view all the answers

Which of these methods would be most effective in avoiding miscommunication due to cultural differences?

<p>Learning about other cultures and increasing self-awareness. (A)</p> Signup and view all the answers

In what way does the Internet and social media contribute to the understanding of new cultures and ideas?

<p>The Internet and social media act as platforms that expose individuals to new cultures and ideas, thus facilitating the exchange of cultural information worldwide.</p> Signup and view all the answers

Adopting a(n) ___________ attitude is integral to cultural diversity because it allows individuals to learn from the backgrounds of other diverse persons.

<p>open-minded</p> Signup and view all the answers

Match the writing examples with their corresponding language register:

<p>Personal e-mails = Informal Reviews = Neutral Technical writing = Neutral Pledge of Allegiance = Frozen</p> Signup and view all the answers

Flashcards

Multicultural Communication

Communication across various cultural backgrounds, both locally and globally.

Barriers to Multicultural Communication

Differences in language, communication styles, and non-verbal cues that hinder effective interaction.

Language Registers

A range of language choices used in particular contexts.

Informal Language Register

Style used with friends and family; characterized by slang and ellipsis.

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Neutral Language Register

A non-emotional, fact-based style, as in reviews or articles.

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Frozen Register

Static language, unchanging and often archaic, like the Pledge of Allegiance.

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Formal Register

One-way communication, technical vocabulary, and no interruption, like presentations.

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Consultative Register

Two-way participation where background information is provided.

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Casual Register

Interaction among in-group friends; includes slang and interruptions.

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Intimate Register

Very private and non-public communication used with family and close friends.

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Globalization

The increasing interconnectedness of the world leading to cultural blending.

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Internet and Social Media

Platforms exposing people to diverse cultures and ideas.

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Cultural Exchange

Programs promoting cultural awareness through international collaboration.

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Be Open-minded

Listening and learning from individuals of various backgrounds.

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Challenge Stereotypes

Challenge preconceptions; understand individuals beyond cultural labels

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Study Notes

  • Communication in multicultural settings and the varieties and registers of spoken and written language can be identified/enumerated.

Communication in Multicultural Settings

  • Culture significantly shapes interpersonal interactions.
  • Communicating with culturally diverse individuals proves challenging.
  • Challenges are due to context variations affecting word meaning perceptions.
  • Miscommunication may stem from language barriers and generational vocabulary differences.

Barriers to Communication in Multicultural Settings

  • Effective communication barriers includes language, communication medium, personality, and culture.
  • Culture can be a barrier to effective communication.
  • Culture affects when people have varying language bearings and word interpretations.
  • A gesture holds varied interpretations; the "ok" sign means "ok" in the U.S, but it is an insult in Brazil.
  • Understanding and awareness of other cultures help avoid misunderstandings in various situations.

Registers of Spoken and Written Language

  • Registers are language styles appropriate for specific situations.
  • Language styles may be formal, informal, or neutral.
  • Language registers in writing determine its vocabulary, structure, and grammar.
  • People use different language registers for writing and use specific language when speaking.
  • Communication depends on communication styles when relating to others.
  • Informal language is used with close friends and family, such as personal emails, phone texts, short notes, friendly letters, blogs, diaries, and journals.
  • Neutral language incorporates non-emotional topics that are not necessarily formal or informal
  • Neutral language is neither positive nor negative

Styles in Spoken English by Martin Joos (1961)

  • Frozen style is unchanging printed language and/or static register; for example, Biblical quotations or the Pledge of Allegiance.
  • Formal style involves one-way participation with no interruptions.
  • Technical vocabulary or exact definitions are important.
  • Formal style includes presentations or introductions between strangers.
  • Consultative style involves two-way participation where background information is provided
  • Casual style is with in-group friends and acquaintances.
  • The casual style does not feature background information; ellipsis and slang are common; interruptions are common.
  • Intimate style is non-public, and intonation is more important than wording or grammar.
  • Private vocabulary is used, and the style includes non-verbal messages.
  • The intimate style is common among family members and close friends.

Cultural Diversity in the Globalized World

  • Globalization blends cultures through global interconnectedness.
  • The internet and social media has various platforms that expose individuals to different cultures and new ideas.
  • Study abroad programs, tourism, and international collaboration enhances cultural awareness.

Embracing Diversity

  • Being open-minded requires listening to/learning from individuals with diverse backgrounds.
  • Challenging stereotypes requires avoiding assumptions and understanding individuals beyond cultural norms.
  • Cultural event participation involves engaging in festivals, cuisine, music, and traditions originating from other cultures.
  • Supporting multicultural initiatives requires volunteering for/supporting organizations that advocate for diversity and inclusion.

Conclusion

  • Cultural diversity involves celebration, not just recognition of differences.
  • Cultural diversity enriches societies, promotes innovation, enhances global understanding, and creates vibrant interconnected communities.

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