Questions and Answers
How do you maintain access to your MTM center's profile?
Log in frequently
Who can perform MTM services? (Select all that apply)
Who can assist with documentation of MTM services?
Technicians
What is TIP?
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Where are MTM opportunities for a patient found in the OutcomesMTM connect platform? (Select all that apply)
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Where do I know what delivery methods I can use for a CMR? (Select all that apply)
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What is the purpose of a medication action plan following a CMR?
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What information is required when documenting a typical adherence claim?
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What does it mean when the status of a claim is Review & Resubmit?
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What resource outlines documentation requirements for MTM services?
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How should you document a claim for an intervention if you were unable to reach the prescriber after three attempts?
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How should you document a situation where a more cost-effective alternative to a brand medication is found when the generic has already been filled?
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What is the Encounter Date of the intervention when a prescription for a statin is sent on May 4?
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Study Notes
Access and Maintenance
- Maintain access to the MTM center's profile by logging in frequently.
MTM Services Providers
- MTM services can be performed by licensed pharmacists or approved care providers who have completed OutcomesMTM training.
- Students may assist under the supervision of a licensed pharmacist.
Documentation Assistance
- Technicians can assist with the documentation of MTM services.
Targeted Intervention Program (TIP)
- TIP refers to a targeted MTM intervention identified by OutcomesMTM that appears on patient profiles.
Finding MTM Opportunities
- MTM opportunities for patients are found in the OutcomesMTM connect platform within the to-do tab on the patient's profile, the MTM opportunities list on the dashboard, and the total patient list.
Delivery Methods for Comprehensive Medication Reviews (CMR)
- Delivery methods for CMR can be determined by checking the service delivery tab or hovering over "CMR" in the MTM opportunities column on the dashboard.
Medication Action Plan Purpose
- The medication action plan provides patients with a list of actionable steps to follow after a CMR.
Adherence Claim Documentation
- Documentation of a typical adherence claim requires information about the patient’s barriers to adherence and proposed solutions.
Claim Status Meaning
- A claim labeled as "Review & Resubmit" indicates it has been scrutinized by the Quality Assurance team, and additional information is needed.
Documentation Resources
- The Policy & Procedure Guide outlines the documentation requirements for MTM services, participation guidelines, and other critical program information for OutcomesMTM.
Example Documentation Situations
- If the prescriber does not respond after three attempts, document as "Unable to Reach Prescriber after 3 Attempts."
- When a cost-effective alternative is proposed but the patient filled a generic alternative recently, document as "No Intervention Needed."
- The Encounter Date of the intervention is determined when the doctor sends the prescription, which is May 4 in the given example.
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Description
This quiz consists of flashcards designed to help you understand the key concepts of Medication Therapy Management (MTM) outcomes. It includes questions about access, service providers, and documentation relevant to MTM training. Utilize these flashcards to enhance your knowledge and prepare for assessments.
