MTM Outcome Training Flashcards
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Questions and Answers

How do you maintain access to your MTM center's profile?

Log in frequently

Who can perform MTM services? (Select all that apply)

  • Students under the supervision of a licensed pharmacist (correct)
  • Certified pharmacy technician
  • Approved care provider who completed OutcomesMTM training (correct)
  • Licensed pharmacist (correct)

Who can assist with documentation of MTM services?

Technicians

What is TIP?

<p>A targeted MTM intervention identified by OutcomesMTM that appears on the patient's profile.</p> Signup and view all the answers

Where are MTM opportunities for a patient found in the OutcomesMTM connect platform? (Select all that apply)

<p>The to-do tab on the patient's profile (A), MTM opportunities list on your dashboard (C), Total patient list (D)</p> Signup and view all the answers

Where do I know what delivery methods I can use for a CMR? (Select all that apply)

<p>Hover over the 'CMR' in the MTM opportunities column on the dashboard (A), Go to the service delivery tab (C)</p> Signup and view all the answers

What is the purpose of a medication action plan following a CMR?

<p>To give the patient a list of things he/she should do following a CMR.</p> Signup and view all the answers

What information is required when documenting a typical adherence claim?

<p>Patient's barriers to adherence and proposed solutions.</p> Signup and view all the answers

What does it mean when the status of a claim is Review & Resubmit?

<p>A claim has been reviewed by the Quality Assurance team (QA) and additional information is required.</p> Signup and view all the answers

What resource outlines documentation requirements for MTM services?

<p>Policy &amp; Procedure Guide.</p> Signup and view all the answers

How should you document a claim for an intervention if you were unable to reach the prescriber after three attempts?

<p>Unable to Reach Prescriber after 3 Attempts.</p> Signup and view all the answers

How should you document a situation where a more cost-effective alternative to a brand medication is found when the generic has already been filled?

<p>No Intervention Needed.</p> Signup and view all the answers

What is the Encounter Date of the intervention when a prescription for a statin is sent on May 4?

<p>May 4.</p> Signup and view all the answers

Flashcards

What is OutcomesMTM?

OutcomesMTM is a software platform used for managing Medication Therapy Management (MTM) services, providing features for patient profiles, documentation, and identifying MTM opportunities.

Who can perform MTM services?

MTM services can be performed by licensed pharmacists or approved care providers who have completed OutcomesMTM training. Students may assist under the supervision of a licensed pharmacist.

What is Targeted Intervention Program (TIP)?

TIP refers to a specific MTM intervention identified by OutcomesMTM that appears on patient profiles, indicating a potential issue or area for improvement in medication therapy.

Where can I find MTM opportunities?

MTM opportunities for patients can be found in the OutcomesMTM connect platform, in the 'To-Do' tab on the patient's profile, the MTM opportunities list on the dashboard, and the total patient list.

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How to determine the CMR delivery method?

The delivery method for a Comprehensive Medication Review (CMR) can be determined by checking the 'Service Delivery' tab on the patient's profile or hovering over 'CMR' in the MTM opportunities column on the dashboard within OutcomesMTM.

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What's the purpose of a medication action plan?

A medication action plan provides patients with a list of actionable steps to follow after a Comprehensive Medication Review (CMR) to improve their medication therapy.

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What information is needed for an adherence claim documentation?

Documentation of an adherence claim typically requires information about the patient's barriers to adherence, or what prevents them from taking their medication as prescribed, and proposed solutions to address these barriers.

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What does 'Review & Resubmit' mean for a claim?

A claim labeled as 'Review & Resubmit' indicates that it has been reviewed by the Quality Assurance team, and they require additional information or clarification for the claim to be processed further.

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What is the Policy & Procedure Guide?

The Policy & Procedure Guide for OutcomesMTM outlines the documentation requirements for MTM services, participation guidelines, and other critical program information.

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What to document if the prescriber doesn't respond after three attempts?

If a prescriber cannot be reached after three attempts to discuss a patient's medication therapy, document it as 'Unable to Reach Prescriber after 3 Attempts.'

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What to document if a cost-effective alternative is proposed but the patient filled a generic alternative recently?

If a cost-effective alternative is suggested, but the patient recently filled a generic alternative, document it as 'No Intervention Needed' because there is no immediate action required.

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When is the 'Encounter Date' for an intervention?

The 'Encounter Date' for an MTM intervention is determined by the date the doctor sends the prescription, which is the date the intervention is initiated.

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How does OutcomesMTM help find MTM opportunities?

OutcomesMTM helps find MTM opportunities by analyzing patient data, identifying potential issues in their medication therapy, and highlighting these opportunities through the platform's dashboard and patient profiles.

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Study Notes

Access and Maintenance

  • Maintain access to the MTM center's profile by logging in frequently.

MTM Services Providers

  • MTM services can be performed by licensed pharmacists or approved care providers who have completed OutcomesMTM training.
  • Students may assist under the supervision of a licensed pharmacist.

Documentation Assistance

  • Technicians can assist with the documentation of MTM services.

Targeted Intervention Program (TIP)

  • TIP refers to a targeted MTM intervention identified by OutcomesMTM that appears on patient profiles.

Finding MTM Opportunities

  • MTM opportunities for patients are found in the OutcomesMTM connect platform within the to-do tab on the patient's profile, the MTM opportunities list on the dashboard, and the total patient list.

Delivery Methods for Comprehensive Medication Reviews (CMR)

  • Delivery methods for CMR can be determined by checking the service delivery tab or hovering over "CMR" in the MTM opportunities column on the dashboard.

Medication Action Plan Purpose

  • The medication action plan provides patients with a list of actionable steps to follow after a CMR.

Adherence Claim Documentation

  • Documentation of a typical adherence claim requires information about the patient’s barriers to adherence and proposed solutions.

Claim Status Meaning

  • A claim labeled as "Review & Resubmit" indicates it has been scrutinized by the Quality Assurance team, and additional information is needed.

Documentation Resources

  • The Policy & Procedure Guide outlines the documentation requirements for MTM services, participation guidelines, and other critical program information for OutcomesMTM.

Example Documentation Situations

  • If the prescriber does not respond after three attempts, document as "Unable to Reach Prescriber after 3 Attempts."
  • When a cost-effective alternative is proposed but the patient filled a generic alternative recently, document as "No Intervention Needed."
  • The Encounter Date of the intervention is determined when the doctor sends the prescription, which is May 4 in the given example.

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Description

This quiz consists of flashcards designed to help you understand the key concepts of Medication Therapy Management (MTM) outcomes. It includes questions about access, service providers, and documentation relevant to MTM training. Utilize these flashcards to enhance your knowledge and prepare for assessments.

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