Shipping Orders Process in Shipstation
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Questions and Answers

What is the first step in preparing a package for shipping according to the guidelines?

  • Insert the Nomad Internet QuickStart Guide (correct)
  • Seal the box with packing tape
  • Print the shipping label
  • Place the modem in the box

What must be verified before generating the shipping label?

  • The contents of the box
  • The shipping address (correct)
  • The packaging materials
  • The modem condition

What is a required action after printing the shipping label?

  • Affix the label to the box (correct)
  • Create a copy of the label
  • Store the label for future use
  • Email the label to management

What materials need to be included inside the shipping box before sealing?

<p>Nomad Internet branding, instructions, and referral cards (D)</p> Signup and view all the answers

What should be done if an inventory issue is detected during the packaging process?

<p>Report it immediately to management (C)</p> Signup and view all the answers

What is the purpose of filtering orders by the status "Awaiting Shipment"?

<p>To focus on pending shipments for customers (D)</p> Signup and view all the answers

Why is it important to fulfill orders from oldest to newest?

<p>It avoids delays in processing older orders (A)</p> Signup and view all the answers

Where should the IMEI number be entered in ShipStation?

<p>In the CC1 field of custom fields (A)</p> Signup and view all the answers

What is the correct action regarding stickers on the modem?

<p>Remove any peeling or damaged stickers before applying the branding sticker (D)</p> Signup and view all the answers

What materials should be used to prevent movement of items during shipment?

<p>Filler materials like bubble wrap or packing peanuts (A)</p> Signup and view all the answers

What is a critical step before inserting activation instructions and Green Initiative Insert?

<p>Ensure no manufacturer guides and materials remain in the package (D)</p> Signup and view all the answers

Which item should be securely wrapped using a velcro tie wrap?

<p>The power cord (C)</p> Signup and view all the answers

What is the purpose of adding custom fields for IMEI and ICCID numbers?

<p>To provide unique identification for the modem and SIM card (C)</p> Signup and view all the answers

Flashcards

ShipStation Orders

A system for managing and shipping orders.

Awaiting Shipment

Order status meaning the order is ready to ship.

Order Date Sorting

Sorting orders based on date placed.

Custom Fields (IMEI/ICCID)

Adding unique identifiers to orders in ShipStation (ex: Modem & SIM).

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Nomad Internet Branding

Applying company logo stickers in a specified manner.

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Static-Free Electronics Bag

Protective packaging to safeguard electronics during shipping.

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Shipping Box Packing

Securely packing the product into the box with filler.

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Remove Manufacturer Guides

Removing unnecessary materials preventing confusion for customers.

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Shipping Label Placement

Ensure the printed shipping label is clearly visible and securely attached to the shipping box.

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Order Preparation

Instructions and manuals need to be easily visible on top of the modem and accessories.

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Carrier Pickup

Placing the packaged and labeled modems in the designated area for pickup by the carrier.

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Shipping Label Generation

Generate shipping labels using ShipStation, verifying accuracy before printing.

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Quality Control

Adhering to Nomad Internet's branding, packaging, and quality standards during order processing.

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Study Notes

Shipping Nomad Internet Products

  • Step 1: Reviewing Assigned Orders in ShipStation

    • Log in to ShipStation.
    • Navigate to the Orders tab.
    • Filter orders to "Awaiting Shipment".
    • Verify shipping details (customer addresses).

  • Step 2: Prioritizing Orders

    • Sort orders by Order Date (oldest first).
    • Fulfill oldest orders first.

  • Step 3: Entering Custom Fields

    • In ShipStation, locate custom fields.
    • Enter IMEI number (modem) in CC1 field.
    • Enter ICCID number (SIM) in CC2 field.
    • Double-check both fields.

  • Step 4: Applying Stickers

    • Get a clean, tested modem from inventory.
    • Remove peeling stickers.
    • Apply Nomad Internet sticker, following the branding guide.
    • Ensure sticker is secure.

  • Step 5: Packaging

    • Gather modem, SIM card, SIM tray, ethernet cord, power cord.
    • Place modem in static-free bag.
    • Close bag using QC sticker.
    • Secure modem in shipping box.
    • Position SIM tray and power cord.
    • Wrap power cord with velcro.
    • Tape SIM Tray to the front of the bag.
    • Use filler material (bubble wrap, peanuts).
    • Double-check packing.

  • Step 6: Adding Instructions

    • Remove all manufacturer materials.
    • Place Nomad Internet QuickStart Guide (top).
    • Place Nomad Internet 'Green Initiative' insert, and three referral cards (below)
    • Position instructions on top of modem and accessories.
    • Double-check contents.

  • Step 7: Printing and Attaching Labels

    • In ShipStation, create a shipping label.
    • Verify the shipping address.
    • Print the label.
    • Affix the label to the box.

  • Step 8: Preparing for Shipment

    • Seal the box securely with tape.
    • Place the modem in the designated carrier pickup area (or take to the carrier station).

  • Compliance & Reporting

    • Adhere to Nomad Internet's branding, packaging, and quality control standards.
    • Report issues (inventory, shipping, modem malfunctions) promptly.

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