Modern Management Theory Overview

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Questions and Answers

The classical management theory states that customers usually prefer service over product offerings.

False (B)

Logistics management is solely responsible for the exclusive transportation of goods without any relation to inventory management.

False (B)

The relevant information in logistics management is primarily characterized by increasing the level of uncertainty in decision-making.

False (B)

The contingency theory of management posits that a uniform management strategy is effective for all organizations.

<p>False (B)</p> Signup and view all the answers

Logistics is defined only as the art of calculation and reasoning, excluding its operational aspects.

<p>False (B)</p> Signup and view all the answers

According to modern management theory, employees are motivated exclusively by financial incentives.

<p>False (B)</p> Signup and view all the answers

The logistic function does not concern itself with the timing and location of product delivery to customers.

<p>False (B)</p> Signup and view all the answers

Integrated logistics is essential for effective supply chain connectivity as it synchronizes all individual units in the supply chain.

<p>True (A)</p> Signup and view all the answers

The concept of supply chain management gained significant traction only after the year 2000.

<p>False (B)</p> Signup and view all the answers

The Systems Theory in management promotes isolation among different departments within an organization.

<p>False (B)</p> Signup and view all the answers

Flashcards

Modern Management Theory

A modern approach to management focusing on dynamic environments and diverse employee motivations, contrasted with the classical theory that emphasizes only monetary incentives.

Business Model

A company's plan for profit, identifying products/services, target market, and expenses.

Customer Value

Customer's perception of a product/service's worth compared to alternatives.

Contingency Theory

No single management strategy works in all situations; the best approach depends on specific circumstances.

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Systems Theory

Emphasizes the interconnectedness and synergy between parts of an organization.

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Logistics Management

Planning, control, and implementation of the effective movement and storage of goods, services, and related information from origin to destination to meet customer demands.

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Supply Chain Management

Encompasses all logistics activities of a firm, managing the entire flow of goods and services from origin to consumer.

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Relevant Information in Logistics

Information that reduces uncertainty and increases knowledge, aiding decision-making in logistics and supply chain management.

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Integrated Logistics

Connecting and synchronizing the whole supply chain as a unified process to ensure efficient connectivity.

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Logistics Scope

The entire supply chain, not just individual units, is now the focus of logistics strategy.

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Study Notes

Modern Management Theory

  • Modern management theory recognizes dynamic environments.
  • Managers should understand modern management approaches and their benefits.
  • Classical management theory, focusing solely on money as motivation, is inadequate.
  • Modern management recognizes multiple motivators for employees.
  • Business models are crucial for new and established companies.
  • A business model describes a company's profit plan, including products/services, target market, and anticipated costs.
  • Logistics involves storing, handling, and moving products for efficient delivery.
  • A business development strategy outlines the plan to achieve a goal.
  • Systems theory stresses synergy and interconnectedness within an organization.
  • Logistics management is part of supply chain management.
  • Supply chain management includes all logistics activities.
  • Poor logistics decisions create multiple problems.
  • Logistics and supply chain management are related but distinct strategic concepts.
  • Managers need relevant information for decision-making, control, and planning.
  • Relevant information improves knowledge and reduces uncertainty.

Logistics Management

  • Logistics is perceived as a traditional business activity.
  • Logistics combines order management, inventory control, transportation, warehousing, material handling, and packaging within a network.
  • The "5 Rights" concept in logistics emphasizes delivering the correct product, to the right place, at the right time, in the right condition, for the right customer, at the right cost.
  • Logistics management is a component of supply chain management.
  • Logistics management plans, controls, and implements effective movement and storage of information, goods, and services from origin to destination to meet customer demands.
  • Logistics management helps reduce costs and improve customer satisfaction.
  • Historical logistics achievements include the pyramids and the Great Wall.
  • Logistics creates value by timing and positioning inventory.
  • Integrated logistics connects and synchronizes the entire supply chain.
  • The scope of logistics strategy now encompasses the entire supply chain.
  • Supply chain Management is strongly related to logistics management.

Business Models

  • Relevant business model information includes products/services and their target markets.

Customer Value

  • Customer value measures a product's worth relative to alternatives.
  • Understanding customer value helps attract and serve customers effectively.

Management Theories (Other)

  • Contingency theory acknowledges that no single management approach suits every organization.
  • Quantitative approach is insufficient for effective organizational management.
  • Modern management increases overall productivity.
  • Modern management enhances flexibility and adaptability.

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