5 Questions
Which communication platform is typically used for relaxed and informal communication, and is often used for feedback and customer service?
Social media
What type of communication platform is commonly used for private or direct messages and allows attachments?
What is the primary purpose of websites in terms of communication?
Product information and sales
Which communication channel allows for communication without travel and offers voice and video options?
Voice communication
In what situations are private or direct messages typically sent through more formal platforms like email?
When information will be kept private
Study Notes
- Video focuses on learning game A2 and impact of modern technologies on stakeholder communication
- Communication platforms for organizations include websites, social media, email, and voice communication
- Websites provide a range of content, offer product information, and allow sales
- Social media offers relaxed and informal communication, used for feedback and customer service
- Email is a formal communication platform, allows attachments, and is largely used for private or direct messages
- Voice communication through online meetings has increased, allows for communication without travel, and offers voice and video options
- Selection of communication channels depends on whether information will be kept private or made public
- Private or direct messages are typically sent through more formal platforms like email
- Public communications are used to share information with anyone, typically for product or organizational updates.
Explore the impact of modern technologies on stakeholder communication, including the use of websites, social media, email, and voice communication. Learn about the different types of communication platforms and how organizations select channels based on privacy needs.
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