Mobiusengine.ai Overview Quiz
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Questions and Answers

What is the main purpose of the initial week in the onboarding process?

  • To conduct interviews with clients.
  • To immediately remove expired job applications.
  • To begin processing refunds for early cancellations.
  • To finalize tracker and search criteria. (correct)

Which service plan is designed for newcomers with an application volume of approximately 200 applications per month?

  • Premium Plan
  • Advanced Plan
  • Plus Plan
  • Starter Plan (correct)

How often will clients receive a tracker for approval during the application process?

  • Once a week.
  • Once a month.
  • Daily.
  • Two times a week. (correct)

What is the maximum refund percentage available if the application volume is not met?

<p>25% (C)</p> Signup and view all the answers

What is stated about the usage of client data by Mobiusengine.ai?

<p>Data is used strictly for applications. (B)</p> Signup and view all the answers

Which of the following statements is true regarding expired job applications?

<p>Expired jobs are not included in the application count. (D)</p> Signup and view all the answers

In terms of client referrals, how does Mobiusengine.ai acquire most of its new clients?

<p>By word of mouth (C)</p> Signup and view all the answers

Which of the following statements is NOT true about Mobiusengine.ai's customer approach?

<p>They prioritize profitability over client goals. (C)</p> Signup and view all the answers

For how long has Mobiusengine.ai been in the market?

<p>One year (D)</p> Signup and view all the answers

What does Mobiusengine.ai assure about their service delivery?

<p>Diligent and trusted service delivery (C)</p> Signup and view all the answers

What is the first step in the onboarding process after signing up?

<p>Completion of an intake form (D)</p> Signup and view all the answers

What will happen if feedback is not provided within 24 hours?

<p>The 'For Approval' jobs will be moved to the 'Apply' tab. (C)</p> Signup and view all the answers

Which of the following is NOT a document or action required during the onboarding process?

<p>Submission of tax return documents (C)</p> Signup and view all the answers

What is the purpose of creating a custom Gmail account during onboarding?

<p>To ensure job verification requirements are met. (A)</p> Signup and view all the answers

What will the application delivery team provide regarding applications?

<p>Daily updates on the status of each application. (D)</p> Signup and view all the answers

What is included in the initial onboarding tasks after signing up?

<p>Setting up and approving the application tracker. (D)</p> Signup and view all the answers

How frequently will the application tracker be updated?

<p>Every 2-3 days (C)</p> Signup and view all the answers

What is the maximum percentage of the refund that can be issued?

<p>25% (D)</p> Signup and view all the answers

What is the first step in the refund request process?

<p>State the reason for requesting a refund (A)</p> Signup and view all the answers

How long does it typically take for a refund to be reflected in a client's bank account after issuance?

<p>3 to 5 business days (B)</p> Signup and view all the answers

Which of the following items is typically non-refundable under this policy?

<p>Items outside the refund policy scope (A)</p> Signup and view all the answers

What should clients do if they encounter issues with the self-service cancellation process?

<p>Send an email requesting cancellation (D)</p> Signup and view all the answers

What should clients expect if they are billed after submitting a cancellation request?

<p>A refund will be issued for those charges (B)</p> Signup and view all the answers

Which method is NOT mentioned as a way to process refunds?

<p>Credit towards future services (A)</p> Signup and view all the answers

Regarding the company’s commitment, which of the following best describes their approach?

<p>Adapting strategies to market trends (C)</p> Signup and view all the answers

What is the role of the finance team during the refund process?

<p>To review and approve refund requests (D)</p> Signup and view all the answers

Which service is best suited for individuals seeking to transition into vice president or CxO level positions?

<p>Resume rebuild &amp; repositioning (C)</p> Signup and view all the answers

What is the cost of the 'Mock interview / Interview prep' service?

<p>$500 (D)</p> Signup and view all the answers

Which plan provides the greatest number of job applications processed per week?

<p>Best Value Plus (B)</p> Signup and view all the answers

How many job applications can the Advanced plan handle per week?

<p>75 (A)</p> Signup and view all the answers

What additional service does the Resume rebuild & repositioning include that is specific to interview preparation?

<p>Interview coaching as required (B)</p> Signup and view all the answers

Which feature is included in the Resume Build (Mid to Senior) service?

<p>Career story preparation (D)</p> Signup and view all the answers

What is the refund policy if application volume is not met?

<p>Up to 25% refund (C)</p> Signup and view all the answers

Which coaching sessions are offered as part of the basic coaching plan?

<p>Offer negotiations (B)</p> Signup and view all the answers

Which service option includes a setup fee of $25 that can be refunded upon cancellation?

<p>Starter (C)</p> Signup and view all the answers

What critical feedback component is offered with the Mock interview / Interview prep service?

<p>Real time feedback (C)</p> Signup and view all the answers

What does the intake form help establish for new clients?

<p>Client's job search criteria (B)</p> Signup and view all the answers

Which statement best describes the flexibility of the job application service?

<p>Clients can apply for jobs from 50 to 2000 applications per week. (C)</p> Signup and view all the answers

What kind of communication is set up immediately after sign-up?

<p>A common platform with the client and the service team. (C)</p> Signup and view all the answers

What is the pricing structure for the job application service?

<p>$1/job application with weekly billing plans. (A)</p> Signup and view all the answers

What happens to a client's applications if they request a do-not-apply company list?

<p>The HR analyst will avoid applying to those companies. (B)</p> Signup and view all the answers

How is the application tracker set up for new clients?

<p>The team sets up an initial version based on the intake form. (D)</p> Signup and view all the answers

What key feature allows clients to adjust their service experience?

<p>The ability to adjust application volumes at any time. (A)</p> Signup and view all the answers

Which area does Mobius extend beyond application when assisting clients?

<p>LinkedIn and interview preparation. (A)</p> Signup and view all the answers

What assurance does the service provide regarding the application process?

<p>Clients will have regular status updates. (C)</p> Signup and view all the answers

Flashcards

Intake Form

A form filled out by new clients to specify their job search preferences, including desired roles, location, and skills.

Application Delivery Team

A dedicated team at Mobius Engine that handles the application process for clients, including submitting applications and tracking their status.

Custom Email Account

A dedicated email account used for applying to jobs, created by the client and shared with Mobius Engine.

Application Process

The process by which Mobius Engine handles applications, including updates to the client's job tracker, feedback requests, and application submissions.

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For Approval Tab

A section in the Mobius Engine platform where jobs are listed for the client's review and approval before application submission.

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Apply Tab

A section in the Mobius Engine platform where approved jobs are listed and automatically applied to by Mobius Engine.

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2-3 days

The standard time frame within which Mobius Engine typically updates the client's job tracker with new job listings.

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24 hours

The maximum time allowed for the client to provide feedback on job listings in the 'For Approval' tab.

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Mobiusengine.ai's Reputation

Mobiusengine.ai has a strong track record and a trusted reputation in the job market, with many new clients coming through recommendations.

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Data Privacy at Mobiusengine.ai

Client data is handled with care and used only for applying to jobs. Mobiusengine.ai has a published data privacy policy.

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Mobiusengine.ai's Team Expertise

Mobiusengine.ai's team includes trained HR professionals who have been working with the company since its founding.

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Mobiusengine.ai's Customer Focus

Mobiusengine.ai prioritizes customer satisfaction. Their focus is on helping job seekers achieve their career goals.

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What does Mobiusengine.ai do?

Mobiusengine.ai is a service that helps job seekers. They handle the application process for clients, including sourcing jobs, submitting applications, and tracking their status.

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Client Approval Process

Clients can review and approve jobs listed in the 'For Approval' tab before Mobiusengine.ai submits applications.

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Auto-Apply Feature

Approved jobs are automatically applied to by Mobiusengine.ai.

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Job Tracker Update Frequency

Mobiusengine.ai typically updates a client's job tracker with new job listings within 2-3 days.

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Client Feedback Timeframe

Clients have 24 hours to provide feedback on job listings in the 'For Approval' tab.

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Basic Plan Pricing

Mobiusengine.ai has a basic plan that allows clients to pay $1 per application sourced and sent.

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Maximum Refund Amount

The maximum refund amount is 25% of the total paid, even if fewer applications than promised were completed.

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Other Refunds?

Only refunds approved by Mobius Services are allowed, aside from the 25% refund cap for applications.

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How to Request a Refund

Clients can request a refund by emailing [email protected] with the reason for the refund and details.

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Refund Approval Process

The finance team reviews refund requests within 5 to 10 business days.

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Refund Issuance

Refunds are typically issued through the original payment method or via PayPal, depending on the situation.

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Refund Arrival Time

Refunds can take between 3 to 5 business days to appear in the client's bank account.

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Partial Refunds

Partial refunds are available if the promised application volume wasn't met, as outlined in the refund policy.

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Non-Refundable Items

Services or items not covered by the refund policy are non-refundable.

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Self-Service Cancellation

Clients can cancel their services through the self-service portal, with a video tutorial available to guide them.

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Email Cancellation

Clients can request cancellation via email to [email protected] if they face issues with the self-service portal.

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Application Volume Not Met Refund

Clients are eligible for a refund of up to 25% of the total service value if the promised number of applications (e.g., 200) is not met.

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Initial Week Application Discrepancy

The initial week of application services might have a lower volume than advertised while Mobius refines search criteria and finalizes the tracker.

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Expiring Job Status on Tracker

Jobs that may appear expired on the tracker are not immediately removed, allowing clients to potentially still apply on the company's website.

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Refund Policy Scope

The refund policy only applies to Mobius' job application service plans (Starter, Plus, Advanced) and not other services they provide.

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Refund Eligibility Criteria

Clients must have been a Mobius customer for at least four weeks and be subscribed to a service plan to be eligible for a refund.

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Advanced Plan

This plan provides customized resumes for each job application, up to 25 applications per week, and utilizes ATS optimization. It also offers custom resume summaries for each application and has a dedicated analyst for support.

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Best Value Plan

It's a cost-effective plan offering customized resumes for each job application, up to 75 applications a week, and includes analyst support with an 8-hour turnaround time. It also features job targeting complexity (medium) and interview monitoring & alerts.

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Starter Plan

This plan focuses on applying to a lower volume of jobs (up to 25 per week), utilizing ATS optimized resumes, and includes a dedicated analyst for application support. It's best for candidates with medium job complexity (3-6 job titles).

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Resume Rebuild & Repositioning

This plan features resume rebuilding and repositioning, interview coaching, resume reformatting for ATS, and customization based on specific industries or jobs. It's ideal for senior-level professionals aiming to transition to C-suite.

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Mock Interview / Interview Prep

This option provides mock interviews and interview prep, targeting specific roles (Marketing, Product, Sales, and VP/Director). It includes two 45-minute sessions with expert feedback and focuses on communication, confidence, and empathy.

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Resume Build (Mid to Senior)

This service is best for mid-level management to director positions, offering a resume optimized for the Applicant Tracking System (ATS) and human review. It includes resume coaching sessions, Linkedin optimization insights, and basic interview prep.

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Coaching Sessions

These 45-minute sessions offer targeted coaching on application strategy, interview preparation, offer negotiation, and resume positioning. They are valid for 4 weeks and provide insights into negotiation strategies and average salary data.

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Refund Policy

This plan offers a refund of up to 25% of the total service value in case the promised volume of job applications is not met.

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Plus Plan

This plan aims to significantly increase the number of job applications per week, offering a more comprehensive approach with a dedicated analyst for support. It includes everything from the Starter plan.

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Starter Plan Features

This service provides a basic resume for job applications, which is optimized for the Applicant Tracking System (ATS) to increase visibility, and includes basic features for job seekers.

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Mobius Engine Plans

Mobius Engine offers a range of plans tailored for different job seeker needs, including the Starter, Plus, Advanced, and Resume Rebuild & Repositioning plans. Each plan provides varying application volumes, resume customization options, and support levels.

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Beyond the Resume

Mobius Engine's approach focuses on exceeding the standard job application process by offering services like resume rebuilding, interview coaching, and personalized application strategies.

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Application Tracker

The Application Tracker allows clients to see the progress of their applications, including which applications have been submitted, which were unsuccessful, and which are still pending.

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Application Volume

Clients can increase or decrease the number of applications submitted per week based on their needs. This ensures flexibility according to the job market situation.

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Pricing Model

Mobius Engine uses a pricing system based on the number of jobs clients want to apply for, with a basic $1 per application fee. There is also a weekly payment plan, offering flexibility.

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Dedicated HR Analyst

Mobius Engine provides clients with a dedicated HR analyst who handles all aspects of the job application process, from searching and curating jobs to submitting applications and providing regular updates.

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Transparency

Mobius Engine's services are transparent, providing clients with real-time information about their applications, including application status, feedback, and pending applications.

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Study Notes

Onboarding Guide

  • Mobius Recruiting Platform onboarding guide provides policies and services
  • Table of contents includes Getting Started, Process Overview, Application Schedule, Service Plans, Refund and Cancellation Policy, Website Experience and Flexible Subscription

Getting Started

  • Intake form required upon sign-up to specify job search criteria
  • Dedicated Application Delivery team lead and application analyst assigned
  • Resume review scheduled with Ashwin, who is the main point of contact throughout the process. Reach out to Ashwin or email [email protected] for any escalations

Process Overview

  • Updated resume required, including latest job experiences, skills and references
  • Custom Gmail account creation and sharing of credentials needed for application process. This is recommended to prevent account deletion.
  • Following these tips ensures a successful onboarding process with Mobius Engine, increasing chances of landing a job

Process Overview (Timeline)

  • Tracker updated every 2-3 days, adding jobs to the "For Approval" tab
  • Feedback expected within 24 hours
  • Approved jobs application process starts
  • Daily updates on application status
  • If feedback not provided within 24 hours, all "For Approval" jobs moved to the "Apply" tab, or applying next Monday can be done
  • Application process is not linear. Fewer applications during first week are expected while criteria refined and tracker finalized
  • Expired jobs on company website are verified, and tagged as expired, not included in job application volume
  • Contact via the WhatsApp group for questions or concerns

Application Schedule

  • Applications made Monday to Friday
  • Tracker received twice a week for approval
  • Real-time visibility to stay informed about applications and maintain control throughout the process

Service Plans

  • Starter plan: Ideal for newcomers, focusing on applying for jobs. Approximately 200 job applications per month
  • Plus plan: For multiple job functions, more flexibility. Approximately 300 job applications per month
  • Advanced plan: Highest application volume and additional features. Approximately 400 job applications per month

Refund and Cancellation Policy

  • Effective date: 6/1/2024
  • Policy applies to Starter, Plus, and Advanced Job Application Service plans only
  • Eligibility: Client must be a Mobius customer for 4 weeks, subscribed to Starter, Plus or Advanced plan. Refunds requested within one week after cancellation.
  • Acceptable reasons for refunds: Cancellation within 5 days of signup; Full refunds. Application volume not met. Refund of up to 25% of total value if Mobius fails to hit application volume targets (Example if 150 of 200 application were processed, 25% refund is issued). Maximum refund capped at 25%
  • Refund process: State reason; send the request details to [email protected]. Approval within 5-10 business days. Refund issuance; refund process timeframe through original payment or PayPal, 3-5 business days. Partial Refunds based on service outlined above
  • Non-refundable items: any services or items outside refund policy scope.
  • Cancellation process: Self-service or email. Self-service portal can have cancellation videos for guidance; [email protected] to handle any issues if self-service fails

Website Experience

  • Website constantly getting refined
  • Feedback welcome from users about signup experience

Flexible Subscription

  • 5-day trial: Full refund if discontinued within the first five days
  • Weekly subscription: No long-term commitments, pay only for the week of use

Our Commitment

  • Company committed to adapting to market trends, with value proposition to customers
  • Large number of happy clients and successful job applications
  • Partnerships with companies such as Google, AWS, Microsoft Azure, Salesforce, and others

Why MobiusEngine.AI?

  • Trust & Credibility: Mobius has been in business for a year and has high client satisfaction rates; majority of clients through referrals.
  • Data Privacy and Trained Team: Handles client data with care, following a published data privacy policy. Trained HR team, from founding.
  • Customer Focused: Prioritizes happy customers, with a mission to help them meet career goals

Testimonials

  • Positive feedback from clients about the service, noting improvements to the job application process and the experience of using the service. Clients noted the helpfulness and responsiveness of the team.

Founder & CEO

  • Founder & CEO is Ashwin Agrawal, a Career Coach
  • 20+ years experience in cloud infrastructure & financial services at companies including Google and JP Morgan. Holds an MBA from Yale University
  • Passionate about helping job seekers.

Contact Us

  • Phone number: 650-889-6026
  • Email address: mobiusengine.ai

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Test your knowledge about Mobiusengine.ai's onboarding process, service plans, and client satisfaction. This quiz covers key aspects like application management, client data usage, and customer acquisition strategies. Perfect for newcomers wanting to familiarize themselves with the service.

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