Mobiusengine.ai Overview Quiz
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Questions and Answers

What is the main purpose of the initial week in the onboarding process?

  • To conduct interviews with clients.
  • To immediately remove expired job applications.
  • To begin processing refunds for early cancellations.
  • To finalize tracker and search criteria. (correct)

    • Which service plan is designed for newcomers with an application volume of approximately 200 applications per month?

  • Premium Plan
  • Advanced Plan
  • Plus Plan
  • Starter Plan (correct)

    • How often will clients receive a tracker for approval during the application process?

  • Once a week.
  • Once a month.
  • Daily.
  • Two times a week. (correct)

    • What is the maximum refund percentage available if the application volume is not met?

    <p>25%</p> Signup and view all the answers

    What is stated about the usage of client data by Mobiusengine.ai?

    <p>Data is used strictly for applications.</p> Signup and view all the answers

    Which of the following statements is true regarding expired job applications?

    <p>Expired jobs are not included in the application count.</p> Signup and view all the answers

    In terms of client referrals, how does Mobiusengine.ai acquire most of its new clients?

    <p>By word of mouth</p> Signup and view all the answers

    Which of the following statements is NOT true about Mobiusengine.ai's customer approach?

    <p>They prioritize profitability over client goals.</p> Signup and view all the answers

    For how long has Mobiusengine.ai been in the market?

    <p>One year</p> Signup and view all the answers

    What does Mobiusengine.ai assure about their service delivery?

    <p>Diligent and trusted service delivery</p> Signup and view all the answers

    What is the first step in the onboarding process after signing up?

    <p>Completion of an intake form</p> Signup and view all the answers

    What will happen if feedback is not provided within 24 hours?

    <p>The 'For Approval' jobs will be moved to the 'Apply' tab.</p> Signup and view all the answers

    Which of the following is NOT a document or action required during the onboarding process?

    <p>Submission of tax return documents</p> Signup and view all the answers

    What is the purpose of creating a custom Gmail account during onboarding?

    <p>To ensure job verification requirements are met.</p> Signup and view all the answers

    What will the application delivery team provide regarding applications?

    <p>Daily updates on the status of each application.</p> Signup and view all the answers

    What is included in the initial onboarding tasks after signing up?

    <p>Setting up and approving the application tracker.</p> Signup and view all the answers

    How frequently will the application tracker be updated?

    <p>Every 2-3 days</p> Signup and view all the answers

    What is the maximum percentage of the refund that can be issued?

    <p>25%</p> Signup and view all the answers

    What is the first step in the refund request process?

    <p>State the reason for requesting a refund</p> Signup and view all the answers

    How long does it typically take for a refund to be reflected in a client's bank account after issuance?

    <p>3 to 5 business days</p> Signup and view all the answers

    Which of the following items is typically non-refundable under this policy?

    <p>Items outside the refund policy scope</p> Signup and view all the answers

    What should clients do if they encounter issues with the self-service cancellation process?

    <p>Send an email requesting cancellation</p> Signup and view all the answers

    What should clients expect if they are billed after submitting a cancellation request?

    <p>A refund will be issued for those charges</p> Signup and view all the answers

    Which method is NOT mentioned as a way to process refunds?

    <p>Credit towards future services</p> Signup and view all the answers

    Regarding the company’s commitment, which of the following best describes their approach?

    <p>Adapting strategies to market trends</p> Signup and view all the answers

    What is the role of the finance team during the refund process?

    <p>To review and approve refund requests</p> Signup and view all the answers

    Which service is best suited for individuals seeking to transition into vice president or CxO level positions?

    <p>Resume rebuild &amp; repositioning</p> Signup and view all the answers

    What is the cost of the 'Mock interview / Interview prep' service?

    <p>$500</p> Signup and view all the answers

    Which plan provides the greatest number of job applications processed per week?

    <p>Best Value Plus</p> Signup and view all the answers

    How many job applications can the Advanced plan handle per week?

    <p>75</p> Signup and view all the answers

    What additional service does the Resume rebuild & repositioning include that is specific to interview preparation?

    <p>Interview coaching as required</p> Signup and view all the answers

    Which feature is included in the Resume Build (Mid to Senior) service?

    <p>Career story preparation</p> Signup and view all the answers

    What is the refund policy if application volume is not met?

    <p>Up to 25% refund</p> Signup and view all the answers

    Which coaching sessions are offered as part of the basic coaching plan?

    <p>Offer negotiations</p> Signup and view all the answers

    Which service option includes a setup fee of $25 that can be refunded upon cancellation?

    <p>Starter</p> Signup and view all the answers

    What critical feedback component is offered with the Mock interview / Interview prep service?

    <p>Real time feedback</p> Signup and view all the answers

    What does the intake form help establish for new clients?

    <p>Client's job search criteria</p> Signup and view all the answers

    Which statement best describes the flexibility of the job application service?

    <p>Clients can apply for jobs from 50 to 2000 applications per week.</p> Signup and view all the answers

    What kind of communication is set up immediately after sign-up?

    <p>A common platform with the client and the service team.</p> Signup and view all the answers

    What is the pricing structure for the job application service?

    <p>$1/job application with weekly billing plans.</p> Signup and view all the answers

    What happens to a client's applications if they request a do-not-apply company list?

    <p>The HR analyst will avoid applying to those companies.</p> Signup and view all the answers

    How is the application tracker set up for new clients?

    <p>The team sets up an initial version based on the intake form.</p> Signup and view all the answers

    What key feature allows clients to adjust their service experience?

    <p>The ability to adjust application volumes at any time.</p> Signup and view all the answers

    Which area does Mobius extend beyond application when assisting clients?

    <p>LinkedIn and interview preparation.</p> Signup and view all the answers

    What assurance does the service provide regarding the application process?

    <p>Clients will have regular status updates.</p> Signup and view all the answers

    Study Notes

    Onboarding Guide

    • Mobius Recruiting Platform onboarding guide provides policies and services
    • Table of contents includes Getting Started, Process Overview, Application Schedule, Service Plans, Refund and Cancellation Policy, Website Experience and Flexible Subscription

    Getting Started

    • Intake form required upon sign-up to specify job search criteria
    • Dedicated Application Delivery team lead and application analyst assigned
    • Resume review scheduled with Ashwin, who is the main point of contact throughout the process. Reach out to Ashwin or email [email protected] for any escalations

    Process Overview

    • Updated resume required, including latest job experiences, skills and references
    • Custom Gmail account creation and sharing of credentials needed for application process. This is recommended to prevent account deletion.
    • Following these tips ensures a successful onboarding process with Mobius Engine, increasing chances of landing a job

    Process Overview (Timeline)

    • Tracker updated every 2-3 days, adding jobs to the "For Approval" tab
    • Feedback expected within 24 hours
    • Approved jobs application process starts
    • Daily updates on application status
    • If feedback not provided within 24 hours, all "For Approval" jobs moved to the "Apply" tab, or applying next Monday can be done
    • Application process is not linear. Fewer applications during first week are expected while criteria refined and tracker finalized
    • Expired jobs on company website are verified, and tagged as expired, not included in job application volume
    • Contact via the WhatsApp group for questions or concerns

    Application Schedule

    • Applications made Monday to Friday
    • Tracker received twice a week for approval
    • Real-time visibility to stay informed about applications and maintain control throughout the process

    Service Plans

    • Starter plan: Ideal for newcomers, focusing on applying for jobs. Approximately 200 job applications per month
    • Plus plan: For multiple job functions, more flexibility. Approximately 300 job applications per month
    • Advanced plan: Highest application volume and additional features. Approximately 400 job applications per month

    Refund and Cancellation Policy

    • Effective date: 6/1/2024
    • Policy applies to Starter, Plus, and Advanced Job Application Service plans only
    • Eligibility: Client must be a Mobius customer for 4 weeks, subscribed to Starter, Plus or Advanced plan. Refunds requested within one week after cancellation.
    • Acceptable reasons for refunds: Cancellation within 5 days of signup; Full refunds. Application volume not met. Refund of up to 25% of total value if Mobius fails to hit application volume targets (Example if 150 of 200 application were processed, 25% refund is issued). Maximum refund capped at 25%
    • Refund process: State reason; send the request details to [email protected]. Approval within 5-10 business days. Refund issuance; refund process timeframe through original payment or PayPal, 3-5 business days. Partial Refunds based on service outlined above
    • Non-refundable items: any services or items outside refund policy scope.
    • Cancellation process: Self-service or email. Self-service portal can have cancellation videos for guidance; [email protected] to handle any issues if self-service fails

    Website Experience

    • Website constantly getting refined
    • Feedback welcome from users about signup experience

    Flexible Subscription

    • 5-day trial: Full refund if discontinued within the first five days
    • Weekly subscription: No long-term commitments, pay only for the week of use

    Our Commitment

    • Company committed to adapting to market trends, with value proposition to customers
    • Large number of happy clients and successful job applications
    • Partnerships with companies such as Google, AWS, Microsoft Azure, Salesforce, and others

    Why MobiusEngine.AI?

    • Trust & Credibility: Mobius has been in business for a year and has high client satisfaction rates; majority of clients through referrals.
    • Data Privacy and Trained Team: Handles client data with care, following a published data privacy policy. Trained HR team, from founding.
    • Customer Focused: Prioritizes happy customers, with a mission to help them meet career goals

    Testimonials

    • Positive feedback from clients about the service, noting improvements to the job application process and the experience of using the service. Clients noted the helpfulness and responsiveness of the team.

    Founder & CEO

    • Founder & CEO is Ashwin Agrawal, a Career Coach
    • 20+ years experience in cloud infrastructure & financial services at companies including Google and JP Morgan. Holds an MBA from Yale University
    • Passionate about helping job seekers.

    Contact Us

    • Phone number: 650-889-6026
    • Email address: mobiusengine.ai

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    Description

    Test your knowledge about Mobiusengine.ai's onboarding process, service plans, and client satisfaction. This quiz covers key aspects like application management, client data usage, and customer acquisition strategies. Perfect for newcomers wanting to familiarize themselves with the service.

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