Podcast
Questions and Answers
What is the main purpose of the initial week in the onboarding process?
What is the main purpose of the initial week in the onboarding process?
- To conduct interviews with clients.
- To immediately remove expired job applications.
- To begin processing refunds for early cancellations.
- To finalize tracker and search criteria. (correct)
Which service plan is designed for newcomers with an application volume of approximately 200 applications per month?
Which service plan is designed for newcomers with an application volume of approximately 200 applications per month?
- Premium Plan
- Advanced Plan
- Plus Plan
- Starter Plan (correct)
How often will clients receive a tracker for approval during the application process?
How often will clients receive a tracker for approval during the application process?
- Once a week.
- Once a month.
- Daily.
- Two times a week. (correct)
What is the maximum refund percentage available if the application volume is not met?
What is the maximum refund percentage available if the application volume is not met?
What is stated about the usage of client data by Mobiusengine.ai?
What is stated about the usage of client data by Mobiusengine.ai?
Which of the following statements is true regarding expired job applications?
Which of the following statements is true regarding expired job applications?
In terms of client referrals, how does Mobiusengine.ai acquire most of its new clients?
In terms of client referrals, how does Mobiusengine.ai acquire most of its new clients?
Which of the following statements is NOT true about Mobiusengine.ai's customer approach?
Which of the following statements is NOT true about Mobiusengine.ai's customer approach?
For how long has Mobiusengine.ai been in the market?
For how long has Mobiusengine.ai been in the market?
What does Mobiusengine.ai assure about their service delivery?
What does Mobiusengine.ai assure about their service delivery?
What is the first step in the onboarding process after signing up?
What is the first step in the onboarding process after signing up?
What will happen if feedback is not provided within 24 hours?
What will happen if feedback is not provided within 24 hours?
Which of the following is NOT a document or action required during the onboarding process?
Which of the following is NOT a document or action required during the onboarding process?
What is the purpose of creating a custom Gmail account during onboarding?
What is the purpose of creating a custom Gmail account during onboarding?
What will the application delivery team provide regarding applications?
What will the application delivery team provide regarding applications?
What is included in the initial onboarding tasks after signing up?
What is included in the initial onboarding tasks after signing up?
How frequently will the application tracker be updated?
How frequently will the application tracker be updated?
What is the maximum percentage of the refund that can be issued?
What is the maximum percentage of the refund that can be issued?
What is the first step in the refund request process?
What is the first step in the refund request process?
How long does it typically take for a refund to be reflected in a client's bank account after issuance?
How long does it typically take for a refund to be reflected in a client's bank account after issuance?
Which of the following items is typically non-refundable under this policy?
Which of the following items is typically non-refundable under this policy?
What should clients do if they encounter issues with the self-service cancellation process?
What should clients do if they encounter issues with the self-service cancellation process?
What should clients expect if they are billed after submitting a cancellation request?
What should clients expect if they are billed after submitting a cancellation request?
Which method is NOT mentioned as a way to process refunds?
Which method is NOT mentioned as a way to process refunds?
Regarding the company’s commitment, which of the following best describes their approach?
Regarding the company’s commitment, which of the following best describes their approach?
What is the role of the finance team during the refund process?
What is the role of the finance team during the refund process?
Which service is best suited for individuals seeking to transition into vice president or CxO level positions?
Which service is best suited for individuals seeking to transition into vice president or CxO level positions?
What is the cost of the 'Mock interview / Interview prep' service?
What is the cost of the 'Mock interview / Interview prep' service?
Which plan provides the greatest number of job applications processed per week?
Which plan provides the greatest number of job applications processed per week?
How many job applications can the Advanced plan handle per week?
How many job applications can the Advanced plan handle per week?
What additional service does the Resume rebuild & repositioning include that is specific to interview preparation?
What additional service does the Resume rebuild & repositioning include that is specific to interview preparation?
Which feature is included in the Resume Build (Mid to Senior) service?
Which feature is included in the Resume Build (Mid to Senior) service?
What is the refund policy if application volume is not met?
What is the refund policy if application volume is not met?
Which coaching sessions are offered as part of the basic coaching plan?
Which coaching sessions are offered as part of the basic coaching plan?
Which service option includes a setup fee of $25 that can be refunded upon cancellation?
Which service option includes a setup fee of $25 that can be refunded upon cancellation?
What critical feedback component is offered with the Mock interview / Interview prep service?
What critical feedback component is offered with the Mock interview / Interview prep service?
What does the intake form help establish for new clients?
What does the intake form help establish for new clients?
Which statement best describes the flexibility of the job application service?
Which statement best describes the flexibility of the job application service?
What kind of communication is set up immediately after sign-up?
What kind of communication is set up immediately after sign-up?
What is the pricing structure for the job application service?
What is the pricing structure for the job application service?
What happens to a client's applications if they request a do-not-apply company list?
What happens to a client's applications if they request a do-not-apply company list?
How is the application tracker set up for new clients?
How is the application tracker set up for new clients?
What key feature allows clients to adjust their service experience?
What key feature allows clients to adjust their service experience?
Which area does Mobius extend beyond application when assisting clients?
Which area does Mobius extend beyond application when assisting clients?
What assurance does the service provide regarding the application process?
What assurance does the service provide regarding the application process?
Flashcards
Intake Form
Intake Form
A form filled out by new clients to specify their job search preferences, including desired roles, location, and skills.
Application Delivery Team
Application Delivery Team
A dedicated team at Mobius Engine that handles the application process for clients, including submitting applications and tracking their status.
Custom Email Account
Custom Email Account
A dedicated email account used for applying to jobs, created by the client and shared with Mobius Engine.
Application Process
Application Process
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For Approval Tab
For Approval Tab
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Apply Tab
Apply Tab
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2-3 days
2-3 days
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24 hours
24 hours
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Mobiusengine.ai's Reputation
Mobiusengine.ai's Reputation
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Data Privacy at Mobiusengine.ai
Data Privacy at Mobiusengine.ai
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Mobiusengine.ai's Team Expertise
Mobiusengine.ai's Team Expertise
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Mobiusengine.ai's Customer Focus
Mobiusengine.ai's Customer Focus
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What does Mobiusengine.ai do?
What does Mobiusengine.ai do?
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Client Approval Process
Client Approval Process
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Auto-Apply Feature
Auto-Apply Feature
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Job Tracker Update Frequency
Job Tracker Update Frequency
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Client Feedback Timeframe
Client Feedback Timeframe
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Basic Plan Pricing
Basic Plan Pricing
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Maximum Refund Amount
Maximum Refund Amount
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Other Refunds?
Other Refunds?
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How to Request a Refund
How to Request a Refund
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Refund Approval Process
Refund Approval Process
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Refund Issuance
Refund Issuance
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Refund Arrival Time
Refund Arrival Time
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Partial Refunds
Partial Refunds
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Non-Refundable Items
Non-Refundable Items
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Self-Service Cancellation
Self-Service Cancellation
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Email Cancellation
Email Cancellation
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Application Volume Not Met Refund
Application Volume Not Met Refund
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Initial Week Application Discrepancy
Initial Week Application Discrepancy
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Expiring Job Status on Tracker
Expiring Job Status on Tracker
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Refund Policy Scope
Refund Policy Scope
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Refund Eligibility Criteria
Refund Eligibility Criteria
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Advanced Plan
Advanced Plan
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Best Value Plan
Best Value Plan
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Starter Plan
Starter Plan
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Resume Rebuild & Repositioning
Resume Rebuild & Repositioning
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Mock Interview / Interview Prep
Mock Interview / Interview Prep
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Resume Build (Mid to Senior)
Resume Build (Mid to Senior)
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Coaching Sessions
Coaching Sessions
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Refund Policy
Refund Policy
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Plus Plan
Plus Plan
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Starter Plan Features
Starter Plan Features
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Mobius Engine Plans
Mobius Engine Plans
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Beyond the Resume
Beyond the Resume
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Application Tracker
Application Tracker
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Application Volume
Application Volume
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Pricing Model
Pricing Model
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Dedicated HR Analyst
Dedicated HR Analyst
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Transparency
Transparency
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Study Notes
Onboarding Guide
- Mobius Recruiting Platform onboarding guide provides policies and services
- Table of contents includes Getting Started, Process Overview, Application Schedule, Service Plans, Refund and Cancellation Policy, Website Experience and Flexible Subscription
Getting Started
- Intake form required upon sign-up to specify job search criteria
- Dedicated Application Delivery team lead and application analyst assigned
- Resume review scheduled with Ashwin, who is the main point of contact throughout the process. Reach out to Ashwin or email [email protected] for any escalations
Process Overview
- Updated resume required, including latest job experiences, skills and references
- Custom Gmail account creation and sharing of credentials needed for application process. This is recommended to prevent account deletion.
- Following these tips ensures a successful onboarding process with Mobius Engine, increasing chances of landing a job
Process Overview (Timeline)
- Tracker updated every 2-3 days, adding jobs to the "For Approval" tab
- Feedback expected within 24 hours
- Approved jobs application process starts
- Daily updates on application status
- If feedback not provided within 24 hours, all "For Approval" jobs moved to the "Apply" tab, or applying next Monday can be done
- Application process is not linear. Fewer applications during first week are expected while criteria refined and tracker finalized
- Expired jobs on company website are verified, and tagged as expired, not included in job application volume
- Contact via the WhatsApp group for questions or concerns
Application Schedule
- Applications made Monday to Friday
- Tracker received twice a week for approval
- Real-time visibility to stay informed about applications and maintain control throughout the process
Service Plans
- Starter plan: Ideal for newcomers, focusing on applying for jobs. Approximately 200 job applications per month
- Plus plan: For multiple job functions, more flexibility. Approximately 300 job applications per month
- Advanced plan: Highest application volume and additional features. Approximately 400 job applications per month
Refund and Cancellation Policy
- Effective date: 6/1/2024
- Policy applies to Starter, Plus, and Advanced Job Application Service plans only
- Eligibility: Client must be a Mobius customer for 4 weeks, subscribed to Starter, Plus or Advanced plan. Refunds requested within one week after cancellation.
- Acceptable reasons for refunds: Cancellation within 5 days of signup; Full refunds. Application volume not met. Refund of up to 25% of total value if Mobius fails to hit application volume targets (Example if 150 of 200 application were processed, 25% refund is issued). Maximum refund capped at 25%
- Refund process: State reason; send the request details to [email protected]. Approval within 5-10 business days. Refund issuance; refund process timeframe through original payment or PayPal, 3-5 business days. Partial Refunds based on service outlined above
- Non-refundable items: any services or items outside refund policy scope.
- Cancellation process: Self-service or email. Self-service portal can have cancellation videos for guidance; [email protected] to handle any issues if self-service fails
Website Experience
- Website constantly getting refined
- Feedback welcome from users about signup experience
Flexible Subscription
- 5-day trial: Full refund if discontinued within the first five days
- Weekly subscription: No long-term commitments, pay only for the week of use
Our Commitment
- Company committed to adapting to market trends, with value proposition to customers
- Large number of happy clients and successful job applications
- Partnerships with companies such as Google, AWS, Microsoft Azure, Salesforce, and others
Why MobiusEngine.AI?
- Trust & Credibility: Mobius has been in business for a year and has high client satisfaction rates; majority of clients through referrals.
- Data Privacy and Trained Team: Handles client data with care, following a published data privacy policy. Trained HR team, from founding.
- Customer Focused: Prioritizes happy customers, with a mission to help them meet career goals
Testimonials
- Positive feedback from clients about the service, noting improvements to the job application process and the experience of using the service. Clients noted the helpfulness and responsiveness of the team.
Founder & CEO
- Founder & CEO is Ashwin Agrawal, a Career Coach
- 20+ years experience in cloud infrastructure & financial services at companies including Google and JP Morgan. Holds an MBA from Yale University
- Passionate about helping job seekers.
Contact Us
- Phone number: 650-889-6026
- Email address: mobiusengine.ai
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Description
Test your knowledge about Mobiusengine.ai's onboarding process, service plans, and client satisfaction. This quiz covers key aspects like application management, client data usage, and customer acquisition strategies. Perfect for newcomers wanting to familiarize themselves with the service.