Podcast
Questions and Answers
Why is a well-defined migration process considered essential when moving changes between ServiceNow instances?
Why is a well-defined migration process considered essential when moving changes between ServiceNow instances?
- It removes the need for developers to track their individual changes, streamlining deployment.
- It automates the entire migration, reducing manual effort and potential errors.
- It ensures changes are moved successfully, especially when dealing with multiple update sets and data dependencies. (correct)
- It is required for compliance reasons when moving sensitive data across instances.
When creating a migration procedure, why is it important to include an ordered list detailing how grouped update sets should be applied?
When creating a migration procedure, why is it important to include an ordered list detailing how grouped update sets should be applied?
- To ensure that dependencies between update sets are met, which is crucial for correct application. (correct)
- To simplify the process of rolling back changes if an error occurs during application.
- To reduce the overall time taken to apply all update sets.
- To evenly distribute the system load during the update process.
What type of additional information should be included in a migration procedure, alongside update sets?
What type of additional information should be included in a migration procedure, alongside update sets?
- A list of developers responsible for each part of the migration process.
- A detailed log of all code changes made in each update set.
- Instructions for any additional data or configuration changes needed to accompany the update sets. (correct)
- The schedule for when each update set will be applied to the production instance.
What considerations should the migration procedure include for tasks that need to be performed before or after committing an update set?
What considerations should the migration procedure include for tasks that need to be performed before or after committing an update set?
What is a key benefit of exporting and importing data as XML files when migrating between ServiceNow instances?
What is a key benefit of exporting and importing data as XML files when migrating between ServiceNow instances?
Under what circumstances is exporting and importing data in XML files commonly used in ServiceNow migrations?
Under what circumstances is exporting and importing data in XML files commonly used in ServiceNow migrations?
Why is it useful to add a comment in the update set description when an XML import is required as part of the migration?
Why is it useful to add a comment in the update set description when an XML import is required as part of the migration?
What happens to business rules and instance cache when importing XML data into a ServiceNow instance?
What happens to business rules and instance cache when importing XML data into a ServiceNow instance?
When exporting a User record from the sys_user table as an XML file, what related information is NOT included in the exported file?
When exporting a User record from the sys_user table as an XML file, what related information is NOT included in the exported file?
In the context of ServiceNow migrations, how does using XML data transfers compare to using traditional import sets?
In the context of ServiceNow migrations, how does using XML data transfers compare to using traditional import sets?
What impact does the absence of business rule triggering during XML imports have on data integrity?
What impact does the absence of business rule triggering during XML imports have on data integrity?
How should a migration procedure address the scenario where changes made by multiple developers reside in separate update sets?
How should a migration procedure address the scenario where changes made by multiple developers reside in separate update sets?
What is the primary reason for specifying the order in which grouped update sets should be applied during a migration?
What is the primary reason for specifying the order in which grouped update sets should be applied during a migration?
Besides update sets, what other considerations are crucial when planning a ServiceNow migration?
Besides update sets, what other considerations are crucial when planning a ServiceNow migration?
Why is it vital to have instructions within the migration procedure for configuring system properties and instance-specific settings?
Why is it vital to have instructions within the migration procedure for configuring system properties and instance-specific settings?
In what scenario is manually exporting data to XML particularly advantageous?
In what scenario is manually exporting data to XML particularly advantageous?
What is a potential drawback of using XML imports for data migration regarding related records?
What is a potential drawback of using XML imports for data migration regarding related records?
For update sets that require an XML import, where is the most appropriate place to indicate this requirement so that it's not missed during deployment?
For update sets that require an XML import, where is the most appropriate place to indicate this requirement so that it's not missed during deployment?
What must administrators remember concerning business rules when using XML imports, especially during migrations of significant data?
What must administrators remember concerning business rules when using XML imports, especially during migrations of significant data?
What specific action should be taken in the migration procedure to account for the fact that XML imports do not trigger business rules or update the cache?
What specific action should be taken in the migration procedure to account for the fact that XML imports do not trigger business rules or update the cache?
Flashcards
Migration Process Document
Migration Process Document
A document detailing the migration procedure helps ensure all changes operate as expected when moving changes between instances.
Update Set Application Order
Update Set Application Order
In the migration procedure, you should create an ordered list detailing how grouped update sets should be applied to ensure dependencies are met.
Additional Data Migration
Additional Data Migration
The migration procedure should include information about any additional data or configuration changes required to accompany the update sets.
XML Data Migration
XML Data Migration
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XML for Dev Instance Records
XML for Dev Instance Records
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Import XML Data
Import XML Data
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XML Import Limitations
XML Import Limitations
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XML Export Scope
XML Export Scope
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Study Notes
- A well-defined migration process ensures successful movement of changes between instances.
- At the core of migration is the documentation of steps for migrating update sets and data not included in update sets.
- Multiple developers working on update sets can complicate tracking; a migration procedure document helps ensure changes work as expected.
Update Set Application Order
- The migration procedure should have an ordered list detailing how grouped update sets should be applied.
- The order of application is important to ensure dependencies are met.
Additional Data Migration
- Migration procedure should include info about extra data or config changes needed alongside update sets.
- Certain apps/processes may need data not captured in the update set.
- Instructions should be included for activating plugins, configuring system properties, setting up MID Servers, and ensuring target table availability pre- or post-update set commit.
XML Data Migration
- Exporting/importing XML data migrates data between instances, ensuring all fields/values transfer exactly.
- XML file migration saves time for unscheduled imports by skipping the import set or transform map build.
- XML is commonly used for records in a development instance needing migration with update sets.
- Add a comment in the update set description to alert users that an XML import is required.
Importing Records as XML Data
- After exporting, import the XML file directly to the target instance.
- XML imports don't trigger business rules or update the instance cache.
- Only the current record is exported, not related records.
- Exporting a User record will not include the groups the user belongs to, or roles.
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