Introduction to Management Quiz: MGT 162 Chapter 1 Fundamentals

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Questions and Answers

What is the primary goal of Planning in the management process?

Motivating subordinates and directing others

Receiving and communicating information to make decisions

Monitoring activities to ensure they are being accomplished as planned

Defining goals, establishing strategy, and developing plans (correct)

What type of skill is necessary for a manager to work effectively with others?

Interpersonal skills

Human skills (correct)

Conceptual skills

Technical skills

What is the primary responsibility of a manager in the Controlling function?

Determining what tasks are to be done and who is to do them

Monitoring activities to ensure they are being accomplished as planned (correct)

Motivating subordinates and directing others

Establishing goals and developing plans

What type of skill is necessary for a manager to understand the organization as a whole?

Conceptual skills Signup and view all the answers

What is the primary role of Mintzberg's Managerial Roles in the organization?

Assisting managers in receiving and communicating information Signup and view all the answers

What type of skill is necessary for a manager to perform a specific job or task?

Technical skills Signup and view all the answers

What is the role of a manager who interacts with people outside the organization, such as suppliers, customers, and competitors?

Liaison Signup and view all the answers

What is the role of a manager who transmits information to outsiders?

Spokesperson Signup and view all the answers

What is the role of a manager who is responsible for allocating resources in the organization?

Resource Allocator Signup and view all the answers

What is the role of a manager who is responsible for taking corrective actions when the organization faces unexpected disturbances?

Disturbance Handler Signup and view all the answers

Which interpersonal role is associated with hiring, training, and motivating subordinates?

Leader Signup and view all the answers

What is the role of a manager who seeks and receives information from internal and external environments?

Monitor Signup and view all the answers

What is the definition of management?

The process of administering and coordinating resources effectively, efficiently, and to achieve the goals of the organization Signup and view all the answers

What is the primary purpose of a management structure?

To identify the roles and responsibility of each job Signup and view all the answers

What is an example of an organization?

A hospital Signup and view all the answers

What is the difference between efficiency and effectiveness?

Efficiency is about doing things right, while effectiveness is about achieving the right goals Signup and view all the answers

What is the focus of a manager who is efficient?

Achieving outputs as expected Signup and view all the answers

What is the focus of a manager who is effective?

Choosing the right goals to achieve Signup and view all the answers

Study Notes

Management Functions

Planning involves defining goals, establishing strategy, and developing plans to coordinate activities.
Organizing determines what tasks are to be done, who is to do them, how tasks are to be grouped, who reports to whom, and where decisions are to be made.
Leading includes motivating subordinates, directing others, selecting the most effective communication channels, and resolving conflicts.
Controlling involves monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.

Managerial Roles

Interpersonal Roles:
- Figurehead: represents the organization in a managerial capacity as head of unit.
- Leader: responsible for hiring, training, and motivating subordinates.
- Liason: interacts with people outside the organization, such as suppliers, customers, and competitors.
Informational Roles:
- Monitor: seeks and receives information from internal and external environments.
- Disseminator: transmits information received to employees after filtering.
- Spokesperson: transmits information to outsiders.
Decisional Roles:
- Entrepreneur: thinks and acts as an entrepreneur.
- Resource Allocator: responsible for allocating resources in the organization.
- Disturbance Handler: responsible for corrective actions when facing unexpected disturbances.
- Negotiator: represents the organization at major negotiations.

Managerial Levels and Skills

Managerial Level: Technical skills (ability to use procedures, techniques, and knowledge of a specialized field).
Human skills: ability to work effectively with others, including motivating, understanding, leading, and communicating.
Conceptual skills: mental capabilities that help managers see the whole enterprise and relationships between various parts.

Concept of Management

Definition: Management is the process of administering and coordinating resources effectively, efficiently, and to achieve organizational goals.
Management structure: identifies roles and responsibilities of jobs to ensure every worker knows their job description and responsibility.
Organizational goals: interacting with others to achieve a common goal or set of goals.

Measuring Managerial Performance

Performance efficiency: the ability to do things right, achieving outputs/results as expected.
Performance effectiveness: the ability to choose the right goals, such as utilizing and minimizing the cost of resources.

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Description

Test your knowledge of the fundamentals of management, including the concept of management, management functions, and managerial roles and skills. Learn about the importance of effective management in achieving organizational goals.