MGMT 340 S42024 Final Exam Study Guide Chapter 13
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Questions and Answers

What aspect of power is emphasized in leadership research?

  • Style
  • Upward influence
  • Lateral relationships
  • Downward influence (correct)
  • Which of the following is not implied in the definition of power?

  • Actualization (correct)
  • Dependency
  • Influence
  • Potential
  • What type of power does DeSean have as the plant manager?

  • Expert
  • Referent
  • Cognitive
  • Coercive (correct)
  • What type of power does Carla have over Chang?

    <p>Reward</p> Signup and view all the answers

    What type of power does Andre have, and what type of power does DeSean have?

    <p>Formal, Personal</p> Signup and view all the answers

    What is a necessary condition for the exercise of power?

    <p>Some level of congruence between the goals of the leader and those being led</p> Signup and view all the answers

    What is the primary reason Marilyn strikes certain customers from Nick's call records?

    <p>Because they are extremely difficult or set against buying the product</p> Signup and view all the answers

    What type of conflict is described in the scenario at the Omega Corporation?

    <p>Dysfunctional conflict</p> Signup and view all the answers

    What is the best description of Nick's accepting the raise based on his performance evaluation?

    <p>Both politicking and identity management</p> Signup and view all the answers

    What is defined as a process that begins when one party perceives another party has or is about to negatively affect something the party cares about?

    <p>Conflict</p> Signup and view all the answers

    What is the relationship between Marilyn and Nick?

    <p>Marilyn is Nick's mentor</p> Signup and view all the answers

    Why did Marilyn not award a raise to Algemar?

    <p>Algemar was inherited from another department</p> Signup and view all the answers

    How did Miguel likely learn about the founder of JPS Corp. starting the business?

    <p>through stories</p> Signup and view all the answers

    What is a characteristic of a dominant culture in an organization?

    <p>It expresses the core values shared by a majority of the organization's members</p> Signup and view all the answers

    What is the ultimate source of an organization's culture?

    <p>its founders</p> Signup and view all the answers

    What type of culture develops in large organizations to reflect common problems, situations, or experiences faced by groups of members in the same department or location?

    <p>Subcultures</p> Signup and view all the answers

    How does the selection process help sustain an organization's culture?

    <p>by hiring candidates who fit well within the organization</p> Signup and view all the answers

    What process helps new employees adapt to the prevailing organizational culture?

    <p>Socialization</p> Signup and view all the answers

    What is the purpose of informing employees about the founders of Nunya software company?

    <p>To transmit the company's culture</p> Signup and view all the answers

    What is 'The clan' in an organizational culture?

    <p>An organizational culture based on human affiliation</p> Signup and view all the answers

    What is the first stage of the socialization process?

    <p>Prearrival</p> Signup and view all the answers

    What is true about organizational culture?

    <p>It is always descriptive rather than evaluative</p> Signup and view all the answers

    By the end of which stage are new employees usually comfortable with their organization?

    <p>Post-arrival</p> Signup and view all the answers

    What is the purpose of giving out free lollipops, toys, or other treats at Nunya software company?

    <p>To encourage employees to remember how creative they were when they were children</p> Signup and view all the answers

    What recently occurred at Sirius Corp. that could impact employee development?

    <p>A technical skills improvement program was instituted for shop floor employees.</p> Signup and view all the answers

    What is the primary focus of the critical incident evaluation method?

    <p>Identifying specific behaviors that are key to job execution.</p> Signup and view all the answers

    What is a consequence of using critical incidents as a method of performance evaluation?

    <p>Employees are more likely to become motivated to achieve their goals.</p> Signup and view all the answers

    What concept can be applied to appraisals to increase the perception that employees are treated fairly?

    <p>Due process</p> Signup and view all the answers

    Why does Marcel dislike the annual review process?

    <p>It is too time-consuming.</p> Signup and view all the answers

    What is a possible reason why several top performing entry level employees have received offers from rival companies?

    <p>The employees have high potential and personal ambition to rise in their careers.</p> Signup and view all the answers

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