MGMT 340 S42024 Final Exam Study Guide Chapter 13

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30 Questions

What aspect of power is emphasized in leadership research?

Downward influence

Which of the following is not implied in the definition of power?

Actualization

What type of power does DeSean have as the plant manager?

Coercive

What type of power does Carla have over Chang?

Reward

What type of power does Andre have, and what type of power does DeSean have?

Formal, Personal

What is a necessary condition for the exercise of power?

Some level of congruence between the goals of the leader and those being led

What is the primary reason Marilyn strikes certain customers from Nick's call records?

Because they are extremely difficult or set against buying the product

What type of conflict is described in the scenario at the Omega Corporation?

Dysfunctional conflict

What is the best description of Nick's accepting the raise based on his performance evaluation?

Both politicking and identity management

What is defined as a process that begins when one party perceives another party has or is about to negatively affect something the party cares about?

Conflict

What is the relationship between Marilyn and Nick?

Marilyn is Nick's mentor

Why did Marilyn not award a raise to Algemar?

Algemar was inherited from another department

How did Miguel likely learn about the founder of JPS Corp. starting the business?

through stories

What is a characteristic of a dominant culture in an organization?

It expresses the core values shared by a majority of the organization's members

What is the ultimate source of an organization's culture?

its founders

What type of culture develops in large organizations to reflect common problems, situations, or experiences faced by groups of members in the same department or location?

Subcultures

How does the selection process help sustain an organization's culture?

by hiring candidates who fit well within the organization

What process helps new employees adapt to the prevailing organizational culture?

Socialization

What is the purpose of informing employees about the founders of Nunya software company?

To transmit the company's culture

What is 'The clan' in an organizational culture?

An organizational culture based on human affiliation

What is the first stage of the socialization process?

Prearrival

What is true about organizational culture?

It is always descriptive rather than evaluative

By the end of which stage are new employees usually comfortable with their organization?

Post-arrival

What is the purpose of giving out free lollipops, toys, or other treats at Nunya software company?

To encourage employees to remember how creative they were when they were children

What recently occurred at Sirius Corp. that could impact employee development?

A technical skills improvement program was instituted for shop floor employees.

What is the primary focus of the critical incident evaluation method?

Identifying specific behaviors that are key to job execution.

What is a consequence of using critical incidents as a method of performance evaluation?

Employees are more likely to become motivated to achieve their goals.

What concept can be applied to appraisals to increase the perception that employees are treated fairly?

Due process

Why does Marcel dislike the annual review process?

It is too time-consuming.

What is a possible reason why several top performing entry level employees have received offers from rival companies?

The employees have high potential and personal ambition to rise in their careers.

A study guide for the final exam of MGMT 340 S42024, covering chapter 13 on power and politics. This quiz helps you prepare for the exam with questions on leadership, power, and influence.

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