MGMT 3013 - CH 6 SmartBook Quiz
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Questions and Answers

Which of Porter's five competitive forces is demonstrated when Bethany compares prices among eight websites selling designer boots?

  • Bargaining power of buyers (correct)
  • Rivalry among competitors
  • Threats of new entrants
  • Bargaining power of suppliers
  • Which of Porter's four competitive strategies is involved when a company offers unique products targeting a wide market?

  • Differentiation strategy (correct)
  • Diversification strategy
  • Cost-focus strategy
  • Cost leadership strategy
  • What are Porter's four competitive strategies? (Select all that apply)

  • Related diversification
  • Vertical integration
  • Cost-focus (correct)
  • Differentiation (correct)
  • Cost-leadership (correct)
  • Focused-differentiation (correct)
  • When corporate departments implement plans supporting higher-level strategies, they are following a(n) ______ strategy.

    <p>functional</p> Signup and view all the answers

    According to Bossidy and Charan, execution is the central part of any company's strategy.

    <p>True</p> Signup and view all the answers

    Companies pursuing a cost-leadership strategy keep costs/prices ______ those of competitors and target a ______ market.

    <p>below; wide</p> Signup and view all the answers

    Based on Smartwater's unique bottle design and health benefits, which of Porter's competitive strategies is it using?

    <p>Differentiation</p> Signup and view all the answers

    Of the three core processes of business identified by Bossidy and Charan, which is considered the most important?

    <p>People</p> Signup and view all the answers

    According to Bossidy and Charan, the first core process of business is ______.

    <p>people</p> Signup and view all the answers

    What are functional strategies used to accomplish?

    <p>Putting strategic plans into effect</p> Signup and view all the answers

    Aligning people with goals, achieving promised results, and integrating strategies are all part of the ______ process.

    <p>execution</p> Signup and view all the answers

    A system of shared beliefs and values aligned with efficient, quality work is called ______ culture.

    <p>organizational</p> Signup and view all the answers

    According to Bryan Barry, what helps a manager keep a strategic plan on track? (Choose every correct answer.)

    <p>Stay focused</p> Signup and view all the answers

    What are the core processes of business identified by Bossidy and Charan? (Choose every correct answer.)

    <p>People</p> Signup and view all the answers

    Why do potential employers value the skill of strategic thinking in job candidates? (Choose every correct answer.)

    <p>Strategic thinkers are globally-minded.</p> Signup and view all the answers

    Which of Bossidy and Charan's core processes is reflected by Chip's Coffee House offering paid vacation and health insurance?

    <p>People</p> Signup and view all the answers

    Strategic ______ involves monitoring the execution of strategy and taking corrective action when necessary.

    <p>control</p> Signup and view all the answers

    Which 'unwritten' skill is considered essential for job promotion according to Harvard Business Review?

    <p>Strategic thinking</p> Signup and view all the answers

    What are the goals of attending industry conferences? (Choose every correct answer.)

    <p>To make industry contacts</p> Signup and view all the answers

    Environmental factors that an organization may exploit for competitive advantage are called organizational ______.

    <p>opportunities</p> Signup and view all the answers

    A(n) ______ strategy requires little or no change to a company's product or service.

    <p>stability</p> Signup and view all the answers

    Michael Porter defined ______ as an attempt to achieve sustainable competitive advantage by preserving what is distinct about a company.

    <p>strategic positioning</p> Signup and view all the answers

    The three sources from which ______ emerges include having few needs and many customers, broad needs and few customers, and broad needs and many customers.

    <p>strategic position</p> Signup and view all the answers

    Which level of strategic management focuses on the organization as a whole?

    <p>corporate-level</p> Signup and view all the answers

    It is common practice today for most small business owners to engage in strategic planning.

    <p>False</p> Signup and view all the answers

    Match the steps in the strategic management process:

    <p>Establish the mission, vision, and values statements = Step One Assess the current reality = Step Two Formulate corporate, business, and functional strategies = Step Three Execute the strategies = Step Four Maintain strategic control = Step Five</p> Signup and view all the answers

    Strategic positioning attempts to achieve sustainable competitive advantage by ______.

    <p>preserving what is distinctive about a company</p> Signup and view all the answers

    In which step of the strategic-management process does an organization establish the mission and vision statements?

    <p>Step One</p> Signup and view all the answers

    The second step of the strategic management process involves ______.

    <p>assessing the current reality</p> Signup and view all the answers

    The sources from which strategic position emerges are having ______. (Choose every correct answer)

    <p>Broad needs and few customers</p> Signup and view all the answers

    Corporate-level strategy does which of the following? (Choose every correct answer)

    <p>Focuses on the organization as a whole</p> Signup and view all the answers

    Which are characteristics of strategy formulation? (Choose every correct answer)

    <p>It is a time-consuming process</p> Signup and view all the answers

    To be successful, strategic planning requires a company to have a ______ orientation.

    <p>long-term</p> Signup and view all the answers

    The 'feedback loop' in the strategic-management process involves ______.

    <p>revising actions if necessary</p> Signup and view all the answers

    When other companies cannot duplicate the value provided by a competitor, then the competitor has established a(n) ______ competitive advantage.

    <p>sustainable</p> Signup and view all the answers

    Which stage of the strategic management process is Jordan in if he writes down the long-term goals of his computer repair business?

    <p>Establish the mission, vision, and values statements</p> Signup and view all the answers

    In which stage of the strategic management process is Star Software Inc. conducting benchmark activities?

    <p>Assess the current reality</p> Signup and view all the answers

    Within a SWOT analysis, the letter 'S' represents a company's ______.

    <p>strengths</p> Signup and view all the answers

    Strategy ______ is the process of choosing among different strategies and altering them to best fit the organization's needs.

    <p>formulation</p> Signup and view all the answers

    When applying SWOT analysis, the reputation of a company is an example of a(n) ______.

    <p>strength</p> Signup and view all the answers

    In a SWOT analysis, having outdated manufacturing facilities would be an example of a company's ______.

    <p>weakness</p> Signup and view all the answers

    Luxury Linens Inc. produces the highest thread-count sheets available anywhere; it can be said that Luxury Linens has a(n) ______.

    <p>sustainable competitive advantage</p> Signup and view all the answers

    The skills and capabilities that give an organization special competencies and competitive advantages in executing strategies are called organizational ______.

    <p>strengths</p> Signup and view all the answers

    Environmental factors that an organization may exploit for competitive advantage are called organizational ______.

    <p>opportunities</p> Signup and view all the answers

    Within a SWOT analysis, the letter 'T' represents a company's ______.

    <p>threats</p> Signup and view all the answers

    In addition to value, what characteristics are being addressed in a VRIO analysis? (Choose every correct answer)

    <p>Rarity</p> Signup and view all the answers

    When would a company use a VRIO analysis?

    <p>When deciding whether or not a new product might work in the marketplace</p> Signup and view all the answers

    Precise work processes and high-ranking customer service are examples of organizational ______ in a SWOT analysis.

    <p>strengths</p> Signup and view all the answers

    Carlos is doing a VRIO analysis; the first question he asks is about minimizing threats from competitors. This question answers which aspect of the VRIO analysis?

    <p>Value</p> Signup and view all the answers

    What is an example of an organizational weakness based on a SWOT analysis?

    <p>Inferior product quality</p> Signup and view all the answers

    In a VRIO analysis, what part helped Rohan evaluate offering a pick-up service?

    <p>Rarity</p> Signup and view all the answers

    What is an example of an organizational weakness in SWOT analysis?

    <p>Obsolete technology</p> Signup and view all the answers

    Leonore's Luxury Leather Footwear Corp. conducts a SWOT analysis and predicts an increase in sales; this vision is known as a ______.

    <p>forecast</p> Signup and view all the answers

    In terms of SWOT analysis, organizational ______ are environmental factors that hinder an organization.

    <p>threats</p> Signup and view all the answers

    In a VRIO analysis, Cassandra determined the ______ of delivering food.

    <p>value</p> Signup and view all the answers

    When conducting a VRIO analysis, determining if a resource is controlled by few firms assesses the ______ associated with it.

    <p>rarity</p> Signup and view all the answers

    A ______ is a vision or projection of the future made following a SWOT analysis.

    <p>forecast</p> Signup and view all the answers

    The process by which a company compares its performance with other high-performing organizations is known as ______.

    <p>benchmarking</p> Signup and view all the answers

    A grand strategy involving expansion of revenues, market share, or employees is known as a ______ strategy.

    <p>growth</p> Signup and view all the answers

    A(n) ______ strategy requires little or no change to a company's product or service.

    <p>stability</p> Signup and view all the answers

    What does the BCG matrix evaluate? (Choose every correct answer)

    <p>Business growth rates</p> Signup and view all the answers

    What process does Juanita use to compare her taxi company with others?

    <p>benchmarking</p> Signup and view all the answers

    What strategy is American Tile Corp. using when it acquires a company not currently offered?

    <p>diversification</p> Signup and view all the answers

    Porter's five competitive forces form a model for ______ analysis.

    <p>industry</p> Signup and view all the answers

    A business focusing on hiring more employees to reach more customers is pursuing a ______ strategy.

    <p>growth</p> Signup and view all the answers

    Sasha had to rethink his menu due to a chain restaurant; this reflects which of Porter's five competitive forces?

    <p>Threats of new entrants</p> Signup and view all the answers

    Johnson & Johnson promoted its baby shampoo without changing its formulation; this exemplifies which type of corporate strategy?

    <p>stability</p> Signup and view all the answers

    In the BCG matrix, what does business growth rate refer to?

    <p>The speed of industry growth</p> Signup and view all the answers

    Pacific Specialty Bikes choosing to pay higher prices reflects which of Porter's competitive forces?

    <p>Bargaining power of suppliers</p> Signup and view all the answers

    The strategy of moving into new lines of business is called ______.

    <p>diversification</p> Signup and view all the answers

    The Internet has increased consumer's ability to negotiate prices; which of Porter's competitive forces does this demonstrate?

    <p>Bargaining power of buyers</p> Signup and view all the answers

    Which of the following represent competitive forces used in Porter's model for industry analysis? (Choose every correct answer)

    <p>Bargaining power of suppliers</p> Signup and view all the answers

    Which of Porter's competitive strategies are appropriate when addressing a narrow market? (Choose every correct answer)

    <p>Focused-differentiation</p> Signup and view all the answers

    You own a small deli and learn the university may open a Subway franchise; which of Porter's competitive forces does this represent?

    <p>Threat of new entrants</p> Signup and view all the answers

    When a company can easily switch suppliers, this indicates that the bargaining power of ______ goes down.

    <p>suppliers</p> Signup and view all the answers

    Dell tries to have the lowest prices; this would be an example of the ______ strategy.

    <p>cost-leadership</p> Signup and view all the answers

    Study Notes

    Strategic Management Concepts

    • A stability strategy requires minimal changes to a company's products or services.
    • Strategic positioning, defined by Michael Porter, aims for sustainable competitive advantage by maintaining the unique traits of a company.
    • The sources for deriving a strategic position include having few needs with many customers, broad needs with few customers, and broad needs with many customers.

    Levels of Strategic Management

    • Corporate-level strategy oversees the organization as a whole, contrasting with functional and business-level strategies.

    Strategic Management Process

    • The steps in the strategic management process include establishing mission and vision statements, assessing current reality, formulating strategies, executing strategies, and maintaining strategic control.

    Competitive Advantage

    • A sustainable competitive advantage exists when competitors cannot replicate the value a company provides.
    • In SWOT analysis, internal strengths and weaknesses help evaluate an organization's capacity against external threats and opportunities.

    SWOT Analysis

    • The "S" stands for strengths, highlighting what a company does particularly well.
    • The "W" represents weaknesses, identifying areas that require improvement, like outdated technology or inferior product quality.
    • Opportunities within SWOT analysis are external factors an organization can exploit for gaining an advantage.
    • Threats indicate external challenges that might impede a company's success.

    VRIO Framework

    • VRIO analysis assesses:
      • Value: Does the resource or capability help in minimizing competitive threats?
      • Rarity: Is the resource controlled by few or no firms?
      • Imitability: Can competitors easily replicate the resource or capability?
      • Organization: Is the firm organized to exploit the resource effectively?

    Benchmarking and Competitive Forces

    • Benchmarking involves measuring performance against the best in the industry.
    • Porter's five competitive forces include:
      • Threat of substitute products or services
      • Rivalry among competitors
      • Threats of new entrants
      • Bargaining power of suppliers
      • Bargaining power of buyers, which increases with consumer's ability to compare prices easily.

    Growth and Diversification Strategies

    • A growth strategy focuses on increasing sales revenue, market share, or employee count.
    • Diversification involves entering new lines of business or markets to reduce risk.
    • Companies pursuing a cost-leadership strategy aim to keep prices below competitors while targeting a broad market segment.

    Competitive Strategies

    • Key strategies:
      • Cost-focus targets a narrow market with lower prices.
      • Focused-differentiation offers unique products at higher values within a narrow market.
      • The differentiation strategy aims to deliver superior value in a wide market.

    Execution and Long-term Planning

    • Successful strategic planning requires a long-term orientation and is typically a time-consuming but critical process.
    • Effective execution is pivotal; it aligns lower-level functional strategies with higher-level goals, emphasizing the importance of each departmental contribution.### Competitive Strategies
    • The company employs differentiation as a competitive strategy, focusing on unique offerings to stand out in the market.

    Core Processes of Business

    • People is the most critical core process according to Bossidy and Charan, essential for organizational success.
    • First core process of business identified is also people, emphasizing the importance of human resources in strategic execution.

    Functional Strategies

    • Functional strategies are fundamental for putting strategic plans into effect, ensuring alignment with overall business goals.

    Execution Process

    • Successful execution involves aligning people with goals, achieving results, and integrating strategy with reality.

    Organizational Culture

    • Organizational culture consists of shared beliefs and values critical for maintaining efficiency and quality work.

    Managerial Strategies

    • Essential strategies for keeping a strategic plan on track include staying focused, engaging people, keeping it simple, and keeping moving.

    Core Processes Identified by Bossidy and Charan

    • The core processes consist of strategy, people, and operations, crucial for effective management.

    Valued Skills in Job Candidates

    • Employers value strategic thinking in candidates because it enables quick recognition of opportunities, promotes a global mindset, and enhances informed decision-making.

    Employee Retention Strategies

    • Chip's Coffee House focuses on people by offering benefits like paid vacation and health insurance to retain staff.

    Strategic Knowledge

    • Strategic thinkers should possess a knowledge base shaped like a "T," where the top represents breadth of knowledge and the stem indicates depth of expertise.

    Preference for Visioning

    • Executives often prefer visioning over execution because it is perceived as more exciting, driving creativity and innovation.

    Strategic Control

    • Strategic control focuses on monitoring and correcting strategy execution as needed, ensuring alignment with organizational objectives.

    Essential Job Skills

    • Strategic thinking is regarded as an essential "unwritten" skill by the Harvard Business Review for career advancement.

    Goals of Attending Industry Conferences

    • Attending industry conferences serves to learn about the industry and make industry contacts, building networks and knowledge for career growth.

    Organizational Opportunities

    • Opportunities are the favorable environmental factors an organization can exploit for competitive advantage, crucial for strategic planning.

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    Test your knowledge on chapter 6 from MGMT 3013 with these flashcards. Explore key concepts such as stability strategies and strategic positioning. Perfect for reinforcing your understanding of competitive advantage and management principles.

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