18 Questions
What is job analysis?
A process of gathering information about the tasks, duties, and responsibilities necessary to do a job
According to Edwin Flippo, what is job analysis?
A process of studying and collecting information relating to the operations and responsibility of a specific job
Which type of information is collected via job analysis?
Work activities, performance standards, and human requirements
What is a common use of job analysis description?
Discovering unassigned duties
In the nature of job analysis, what aspects are typically explored?
Work activities and job context
According to DeCenzo and Robbins, what does job analysis help define?
Duties, responsibilities, and accountability of a job
What is the purpose of making the worker feel at ease and establishing rapport in a job analysis interview?
To encourage the worker to speak openly about their duties and traits
What is a key guideline to follow when conducting a job analysis interview according to the DOL procedures?
Avoid asking leading questions to ensure unbiased responses
How can a job analyst encourage a worker to provide detailed responses during an interview?
By using empathy and creativity in questioning
What should a job analyst do concerning the relationship of the present job to other jobs in the department during an interview?
Consider how the present job fits into the broader department context
What is a recommended approach for ensuring the worker provides comprehensive information during a job analysis interview?
Ask one question at a time and phrase questions carefully
When conducting a job analysis interview, what should be done after summarizing the information obtained?
Close the interview promptly after summarizing the information
What technique involves an analyst actually performing the job to collect data?
Job performance
Which method involves job incumbents maintaining diaries or logs of their daily job activities?
Diary method
Which method uses experienced people such as job incumbents and supervisors to provide job information?
Panel of experts
Which technique gathers data by having job incumbents describe incidents relating to work based on past experience?
Critical incidents
What is the standardized form used to collect specific information about job tasks and worker traits?
The Position Analysis Questionnaire
Which technique involves a systematic process of examining and analyzing the fundamental components of data, people, and things on a job?
Functional job analysis
Learn about seven general techniques used to collect job analysis data in HRM, including job performance, personal observation, and critical incidents. Explore how each method helps in understanding job requirements and evaluating employee performance.
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