Mentoring Program Launch Feedback
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Questions and Answers

What was a primary concern regarding the long-term success of the mentoring program?

  • The program may not be marketed effectively.
  • Top management support may be lacking. (correct)
  • There was an insufficient budget for the program.
  • Employees might not understand the program.

    • What did some Bank employees refer to when expressing skepticism about the mentoring program?

  • Flavor of the month (correct)
  • Employee retention issues
  • Uninterested management
  • High turnover rates

    • What did Rubinstein identify as essential for building trust in the new program?

  • Increased budget allocation
  • Top management support (correct)
  • Comprehensive training for all employees
  • Rapid implementation

    • What was a common sentiment among Bank employees regarding the proposed program?

    <p>Excitement but cautious optimism</p> Signup and view all the answers

    What was the perceived pattern from past initiatives at the Bank?

    <p>They often did not last long.</p> Signup and view all the answers

    What role does management level promotion play in the success of initiatives according to the advisory group member?

    <p>It is crucial for motivation.</p> Signup and view all the answers

    What aspect of employee feedback was highlighted concerning the mentoring program?

    <p>They expressed a high level of excitement.</p> Signup and view all the answers

    Why did some members of the advisory group express concerns about the program's future?

    <p>Management often lost interest over time.</p> Signup and view all the answers

    What was the main concern of the advisory group regarding the new mentoring program?

    <p>Potential for the program to lose momentum over time.</p> Signup and view all the answers

    What was essential for building trust among Bank employees regarding the program?

    <p>Getting support from top management.</p> Signup and view all the answers

    How did employees react to the idea of the mentoring program initially?

    <p>They expected it to be a temporary trend.</p> Signup and view all the answers

    What was identified as a barrier to the success of previous initiatives at the Bank?

    <p>Management's engagement and promotion.</p> Signup and view all the answers

    What did the advisory group plan to do to sell the program idea to the Bank’s employees?

    <p>Promote support from top management.</p> Signup and view all the answers

    Which statement reflects the perspective of the advisory group on employee enthusiasm?

    <p>Enthusiasm fluctuates and may not lead to long-term commitment.</p> Signup and view all the answers

    What phrase did employees use to express skepticism about the mentoring program?

    <p>Flavor of the month.</p> Signup and view all the answers

    What action was prioritized by the advisory group to ensure the program's implementation?

    <p>Ensuring top management support.</p> Signup and view all the answers

    What factor did a member of the advisory group believe influenced past initiatives at the Bank?

    <p>Management support and promotion</p> Signup and view all the answers

    What recurring sentiment did Bank employees express about new initiatives like the mentoring program?

    <p>They viewed it as a temporary trend.</p> Signup and view all the answers

    What did Rubinstein recognize as necessary to ensure the mentoring program would gain employee trust?

    <p>Secure backing from top management</p> Signup and view all the answers

    How did the advisory group perceive the initial enthusiasm for the mentoring program within the Bank?

    <p>It was mixed, with doubts about continuation.</p> Signup and view all the answers

    What critical action did the advisory group believe was necessary after launching the program?

    <p>Follow-through on the program's implementation</p> Signup and view all the answers

    What concern did one advisory group member express about previous initiatives at the Bank?

    <p>They failed to maintain momentum after initial excitement.</p> Signup and view all the answers

    What primary reason did employees have for seeking a mentoring program?

    <p>To receive support for career development.</p> Signup and view all the answers

    Who was appointed as program manager for the mentoring initiative?

    <p>Amy Rubinstein</p> Signup and view all the answers

    What was one of the components of the advisory group for the mentoring program?

    <p>Volunteers from the 1996 leadership initiative committee.</p> Signup and view all the answers

    What does Amy Rubinstein identify as a key attraction for employees to remain at the Bank?

    <p>A strong mission of the organization.</p> Signup and view all the answers

    What prior experience did Jack Wixted have that contributed to his role in the new program?

    <p>He was a mentor in the Menttium 100 program.</p> Signup and view all the answers

    How many hours per week did Amy Rubinstein agree to devote to the mentorship program?

    <p>Ten hours</p> Signup and view all the answers

    What was a key motivation for the Bank to develop the mentoring program?

    <p>To improve employee retention and satisfaction.</p> Signup and view all the answers

    What role did Moskow play in the mentoring program’s development?

    <p>He assigned an executive sponsor for the program.</p> Signup and view all the answers

    What role did Paulette Myrie-Hodge hold in relation to the mentoring program?

    <p>Diversity project leader</p> Signup and view all the answers

    Which advisory group member had previously participated as a mentee in the Menttium 100 program?

    <p>Lysette Bailey</p> Signup and view all the answers

    In what year did Amy Rubinstein expand her role to full time as the mentoring program manager?

    <p>2000</p> Signup and view all the answers

    Which of the following members joined the advisory group specifically to share experiences from another mentoring program?

    <p>Rebecca Ohse</p> Signup and view all the answers

    What position did Rich Opalinski hold when he helped develop the initial proposal for the mentoring program?

    <p>Assistant vice president of training and development</p> Signup and view all the answers

    Which member was responsible for equal employment opportunity within the Bank?

    <p>Angie Robinson</p> Signup and view all the answers

    Who among the advisory group was tasked with training and development prior to joining the group?

    <p>Rich Opalinski</p> Signup and view all the answers

    What position did Cora Quisumbing-King hold when she joined the Bank?

    <p>Manager of the center for continuous learning</p> Signup and view all the answers

    When did the Federal Reserve Bank of Chicago launch its first formal mentoring program?

    <p>June 2000</p> Signup and view all the answers

    What were some key factors contributing to the success of the mentoring program according to the mentees?

    <p>Voluntary nature of the program</p> Signup and view all the answers

    The application rate for the second round of the mentoring program was much higher than expected.

    <p>False</p> Signup and view all the answers

    Who was the executive sponsor of the Federal Reserve Bank of Chicago’s mentoring program?

    <p>Jack Wixted</p> Signup and view all the answers

    The Federal Reserve Bank of Chicago is one of ___ districts that cover the United States.

    <p>12</p> Signup and view all the answers

    What was the primary focus of the culture change initiative called 'Fresh Look'?

    <p>Fostering innovation and open communication</p> Signup and view all the answers

    What was included in the 72 diversity commitments recommended by the task force?

    <p>A strong mentoring program</p> Signup and view all the answers

    What were participants required to have received on their most recent performance review to be eligible for the mentoring program?

    <p>A rating of effective or higher</p> Signup and view all the answers

    The advisory group decided to focus the mentoring program on new employees.

    <p>False</p> Signup and view all the answers

    What was one of the concerns from members of the advisory group regarding the mentoring program?

    <p>Historical unresolved initiatives</p> Signup and view all the answers

    What happens if there are too many mentees and not enough mentors?

    <p>Remaining mentees will be encouraged to participate in the next phase.</p> Signup and view all the answers

    When will applicants be notified of their status?

    <p>The week of October 13.</p> Signup and view all the answers

    How many hours per month should participants dedicate to mentoring?

    <p>At least four hours.</p> Signup and view all the answers

    Mentors will have input on mentees’ performance appraisals.

    <p>False</p> Signup and view all the answers

    What is the role of the mentee's manager in the mentoring process?

    <p>Support the mentoring relationship and allow the mentee time with the mentor.</p> Signup and view all the answers

    Participation in the mentoring program guarantees promotions.

    <p>False</p> Signup and view all the answers

    What must participants do if they do not get along with their mentor/mentee?

    <p>Reach out to the program manager for guidance.</p> Signup and view all the answers

    Who is eligible to participate in the mentoring program?

    <p>Any bank employee who meets minimum criteria.</p> Signup and view all the answers

    Will mentoring sessions occur during work hours?

    <p>Yes, unless other arrangements are agreed upon.</p> Signup and view all the answers

    Participants must meet a minimum requirement of four hours per month to join.

    <p>True</p> Signup and view all the answers

    What assessment tool did participants take at the start of the second day of training?

    <p>DISC inventory</p> Signup and view all the answers

    What is the primary purpose of the Graduate Leadership Council (GLC)?

    <p>To help members identify developmental opportunities at the Bank</p> Signup and view all the answers

    Circle mentoring involves small groups of individuals meeting with one mentor.

    <p>True</p> Signup and view all the answers

    What did Rubinstein work on to support mentees when problems occurred?

    <p>Coaching them to resolution</p> Signup and view all the answers

    What was one of the main concerns regarding expanding the mentoring program?

    <p>Participants would experience fewer benefits if the program were larger.</p> Signup and view all the answers

    The mentoring program featured regular networking opportunities through _____ meetings.

    <p>mentee lunch</p> Signup and view all the answers

    Seven out of twenty-five mentees received promotions within nine months of starting the program.

    <p>True</p> Signup and view all the answers

    What was one personal development outcome for mentee Mary Jo Huck?

    <p>She gained confidence and received a promotion in HR allowing her to use her skills more fully.</p> Signup and view all the answers

    How did Rubinstein evaluate the program's effectiveness?

    <p>Through one-month, three-month, and six-month evaluations</p> Signup and view all the answers

    Match the following mentoring program components with their descriptions:

    <p>Circle Mentoring = A group of 6 to 10 people with a common interest meeting with mentors Graduate Leadership Council = Helps employees identify developmental opportunities at the Bank Mentee Lunch Meetings = Regular networking opportunities for mentees Rubinstein's Role = Monitoring program progress and resolving issues</p> Signup and view all the answers

    What feedback did the participants give about the pilot mentoring program?

    <p>Glowing reviews saying that it has changed their lives.</p> Signup and view all the answers

    What assessment tool did participants take at the start of the second day of training?

    <p>DISC inventory</p> Signup and view all the answers

    What did the mentors help the mentees with during the training?

    <p>All of the above</p> Signup and view all the answers

    The mentoring program is designed to provide solutions to the mentees' problems.

    <p>False</p> Signup and view all the answers

    Which two affinity groups existed at the Bank before the circle mentoring program was implemented?

    <p>Graduate Leadership Council (GLC) and Higher Education Resource Organization (HERO)</p> Signup and view all the answers

    How many pairs participated in the second round of the mentoring program?

    <p>30 pairs</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>GLC = Graduate Leadership Council HERO = Higher Education Resource Organization Rubinstein = Mentoring program manager Mentoring circles = Group of 6 to 10 people with a common interest</p> Signup and view all the answers

    What did Rubinstein do to support mentees dealing with their supervisors?

    <p>Intervened to resolve issues</p> Signup and view all the answers

    What was a key benefit mentioned by a mentee about the program?

    <p>Support from management</p> Signup and view all the answers

    What is one significant outcome reported after the first nine months of the mentoring program?

    <p>7 out of 25 mentees received promotions</p> Signup and view all the answers

    Mentoring sessions must occur during work hours.

    <p>True</p> Signup and view all the answers

    What is the minimum time commitment for participants in the mentoring program?

    <p>four hours per month for one year</p> Signup and view all the answers

    When will applicants be notified of their status in the mentoring program?

    <p>October 13</p> Signup and view all the answers

    Participation in the mentoring program guarantees promotional opportunities.

    <p>False</p> Signup and view all the answers

    Who is responsible for supporting the mentoring relationship?

    <p>mentees' managers</p> Signup and view all the answers

    What is required from mentees regarding their managers?

    <p>Mentees must discuss their interest in the program with their manager.</p> Signup and view all the answers

    What should mentors and mentees do during the orientation and training session?

    <p>set guidelines and agree on how the relationship will work</p> Signup and view all the answers

    Employees who travel cannot participate in the mentoring program.

    <p>False</p> Signup and view all the answers

    The training and orientation session for accepted applicants will be held on ______.

    <p>October 23 and 24</p> Signup and view all the answers

    Who should mentees contact for questions about the mentoring program?

    <p>Amy Rubinstein</p> Signup and view all the answers

    Can people from all the bank’s business locations apply for the pilot?

    <p>Yes</p> Signup and view all the answers

    What was the primary purpose of the Federal Reserve Bank of Chicago's mentoring program?

    <p>To aid career development and improve employee retention.</p> Signup and view all the answers

    When did the Federal Reserve Bank of Chicago launch its mentoring program?

    <p>October 2000</p> Signup and view all the answers

    The application rate for the second round of the mentoring program was higher than expected.

    <p>False</p> Signup and view all the answers

    Who was the executive sponsor of the Federal Reserve Bank of Chicago's mentoring program?

    <p>Jack Wixted.</p> Signup and view all the answers

    Which of the following factors contributed to the perceived success of the mentoring program?

    <p>Voluntary nature</p> Signup and view all the answers

    The Federal Reserve Bank of Chicago is part of the Federal Reserve ______.

    <p>System</p> Signup and view all the answers

    What were the key areas organized around in the 'Fresh Look' culture change initiative?

    <p>Leadership, communication, empowerment, performance management, skill development, customer focus.</p> Signup and view all the answers

    Which task force recommended a mentoring program as a key strategy to improve employment at the Bank?

    <p>Diversity task force</p> Signup and view all the answers

    The Federal Reserve Bank of Chicago had a reputation for being open to innovation before Moskow's arrival.

    <p>False</p> Signup and view all the answers

    How many employees were in the Chicago district of the Federal Reserve System in 2000?

    <p>2,000</p> Signup and view all the answers

    What requirements did employees need to meet to be eligible as mentees?

    <p>At least one year of employment, in good standing, effective performance rating, discussed interest with supervisors, and able to devote four hours per month.</p> Signup and view all the answers

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