Meetings and Speaking Skills: Chapter 4
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Questions and Answers

Meetings can be used to put individuals on the spot in public, which is a form of 'nailing ______ to the mast'.

colors

Some meetings serve as a source of ______, used to instill a sense of values among participants.

inspiration

Bringing people together in meetings underlines the fact that they belong to the same organisation, and in theory should be working to the same ______.

purpose

A meeting generally conforms or responds to a measure of organization and ______.

<p>procedure</p> Signup and view all the answers

The structure of a meeting includes a ______ or at least an organiser, who guides the proceedings and maintains order.

<p>chairperson</p> Signup and view all the answers

Formal meetings are governed by strict rules and conventions, generating formal ______ for the meeting's process.

<p>documentation</p> Signup and view all the answers

The list of items of business to be discussed at the meeting can be found in the ______.

<p>agenda</p> Signup and view all the answers

The chairperson must ensure correct procedure in convening the meeting and give immediate ruling on points of ______.

<p>order</p> Signup and view all the answers

The chairperson is responsible for ascertaining the '______' of the meeting, which involves understanding the consensus or decision made during the meeting.

<p>sense</p> Signup and view all the answers

A good chairperson should possess a solid understanding of the relevant ______ to effectively address points of dispute or doubt during the meeting.

<p>regulations</p> Signup and view all the answers

The ______ provides administrative support for the meeting, including fixing the date and time, preparing documents, and assisting the chairman.

<p>secretary</p> Signup and view all the answers

A meeting requires a minimum number of attendees, known as a ______, to be valid and proceed with its agenda.

<p>quorum</p> Signup and view all the answers

When a meeting is part of a series or cycle of similar gatherings, it may be held at pre-arranged dates and times without needing to issue a ______ each time.

<p>notice</p> Signup and view all the answers

The chairperson must ensure adequate ______ of each item on the agenda, allowing all parties to express their views.

<p>discussion</p> Signup and view all the answers

The ______ of meeting is prepared in advance and circulated in the form of a memorandum.

<p>notice</p> Signup and view all the answers

The chairperson needs skills in communicating rulings clearly, but tactfully and in a ______ manner.

<p>courteous</p> Signup and view all the answers

When speaking on topics like spiritual growth, speakers must avoid being ______ and instead focus on specific, actionable steps.

<p>vague</p> Signup and view all the answers

To ensure lasting change, a speaker should evoke strong emotions and link them to ______ reasons, motivating the audience to take action.

<p>powerful</p> Signup and view all the answers

Speakers can strengthen their message by sharing ______ experiences, which help the audience connect on a personal level and encourage them to take action.

<p>personal</p> Signup and view all the answers

An audience demonstrates respect for a speaker presenting a controversial topic by maintaining an open body position, including unfolded arms, uncrossed legs, and ______ with the speaker.

<p>eye contact</p> Signup and view all the answers

A disrespectful audience can create a chaotic environment, making the speaker feel disconnected and potentially discouraging them from participating in future ______ forums.

<p>public</p> Signup and view all the answers

Persuasive speaking, unlike informative speaking, carries a significant ethical burden due to its reliance on ______.

<p>emotions</p> Signup and view all the answers

When advising on financial investments, speakers should present a comprehensive overview of options including banks, credit unions, investment houses, real estate, and ______.

<p>commodities</p> Signup and view all the answers

To effect real change, persuasive speakers must provide the audience with compelling reasons to adopt new attitudes and embrace the inherent ______ in taking action.

<p>risks</p> Signup and view all the answers

In a formal meeting, each person can only speak once, with the exception of the person who proposed a ______, who is allowed to reply.

<p>motion</p> Signup and view all the answers

The ______ has the authority to decide if an amendment can be accepted for debate during a meeting.

<p>chairperson</p> Signup and view all the answers

A ______ can be taken by the Chairperson at any time for an immediate decision.

<p>point of order</p> Signup and view all the answers

In a 'one man, one vote' system, decisions are often made by ______ at the invitation of the Chairperson.

<p>showing of hands</p> Signup and view all the answers

Unlike 'showing of hands', a ______ allows each entitled voter to cast votes in writing, which may not necessarily be 'one man, one vote'.

<p>poll</p> Signup and view all the answers

Similar to a poll, a ______ involves individual voting papers being placed into a container for later counting, ensuring vote secrecy.

<p>ballot</p> Signup and view all the answers

Once the Chairperson declares the results of a vote, the decision is final, and the business item cannot be ______ or the debate reopened in the same meeting.

<p>raised</p> Signup and view all the answers

The minutes should include a wide right-hand margin labelled ‘______’ to note the names of individuals assigned to follow-up actions.

<p>action</p> Signup and view all the answers

When discussing potentially sensitive subjects, it's crucial to emphasize that your aim is to offer more data, rather than attempting to alter anyone's ______.

<p>beliefs</p> Signup and view all the answers

Maintaining ______ is a key element of an informative speech, setting it apart from persuasive speaking where taking a stand is expected.

<p>objectivity</p> Signup and view all the answers

An informative speaker should present a ______ view by considering all perspectives related to the subject matter.

<p>balanced</p> Signup and view all the answers

Using descriptive rather than ______ language is important when giving an informative speech.

<p>evaluative</p> Signup and view all the answers

If, while preparing, you realize you are becoming a ______ of a viewpoint, reassess whether your speech has shifted from informative to persuasive.

<p>proponent</p> Signup and view all the answers

A broad topic such as '______' can be made more manageable and insightful by narrowing the focus to specific aspects, like sports commentators or the history of AstroTurf.

<p>sports</p> Signup and view all the answers

The ______ is the written record of the business transacted at a meeting, detailing decisions reached and the decision-making process.

<p>minutes</p> Signup and view all the answers

To avoid a superficial treatment, an informative speech should aim to tell the audience a lot about a ______, rather than a little about many things.

<p>little</p> Signup and view all the answers

A proposal to alter a motion by adding, inserting, or deleting original words is known as an ______.

<p>amendment</p> Signup and view all the answers

Cicero, a Roman orator, identified five elements of persuasive speaking, including inventing evidence, organizing arguments, styling them artistically, memorizing them, and delivering them ______.

<p>skillfully</p> Signup and view all the answers

Examples of narrowed speech topics include specific people, objects, places, activities and events, processes, ______, conditions, and issues.

<p>concepts</p> Signup and view all the answers

According to Quintillion, a persuader must not only be a good speaker but also a ______ person.

<p>good</p> Signup and view all the answers

Aristotle considered ______ as observing the available means of persuasion for any case.

<p>rhetoric</p> Signup and view all the answers

Before becoming Alexander the Great's secretary of education, Aristotle studied with ______ for twenty years.

<p>Plato</p> Signup and view all the answers

Aristotle's expertise in researching helped him write ______, which is a very important work on speech making.

<p>Rhetoric</p> Signup and view all the answers

______ refers to charisma and credibility in the context of artistic proofs or appeals.

<p>Ethos</p> Signup and view all the answers

Flashcards

Nailing colours to the mast

Making commitments clear during meetings, putting individuals on the spot.

Inspiration in meetings

Using meetings to motivate, persuade, or instill values among participants.

Purpose of meetings

Meetings aim to reach decisions or express opinions collectively.

Types of meetings

Informal and formal meetings serve different purposes and follow different rules.

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Role of chairperson

The person who conducts the meeting, ensuring order and correct procedures.

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Meeting documents

Formal meetings generate official papers: Notice, Agenda, and Minutes.

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Meeting agenda

A list of items to be discussed in a meeting, guiding conversations.

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Meeting minutes

Written record of a meeting, summarizing discussions and decisions made.

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Investing Options

Different places to invest money like banks, real estate, and commodities.

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Commitment to Saving

Deciding to save a percentage of your income regularly.

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Spiritual Growth Steps

Specific actions like reading and meditating to grow spiritually.

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Personal Experience in Persuasion

Using your own stories to connect and validate arguments.

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Audience Responsibility

The duty of the audience to listen and respect the speaker.

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Emotional Impact in Speaking

Using emotions to persuade and create change in attitudes.

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Guidelines for Informative Speech

Ten standards to help deliver a clear and effective informative speech.

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Ethical Burden of Persuasion

The moral responsibility involved in persuading an audience.

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Importance of Clarity

Being clear about your topic, especially controversial ones, is essential.

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Objective Speech

An informative speech must remain unbiased and present a balanced view.

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Refrain from Persuasion

Avoid trying to change the audience’s beliefs; focus on informing.

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Balanced Information

Include multiple perspectives in your research for completeness.

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Avoid Personal Language

Descriptive language should replace evaluative or judgmental terms in informative speeches.

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Specificity in Topics

Choose a narrow topic for your informative speech to ensure depth.

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Examples of Specific Topics

Focus on specific aspects like people, events, or processes to narrow your speech.

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Planning your Speech

Proper planning is crucial to ensure your informative speech is focused and informative rather than vague.

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Chairperson Responsibilities

Guide the meeting, ensure valid agenda items, and manage discussions.

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Sense of the Meeting

The consensus view or decision made during the meeting.

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Minutes Checklist

Document the meeting's discussions and decisions, review and sign them.

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Qualities of a Chairperson

Must know regulations, communicate clearly, and maintain impartiality.

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Role of the Secretary

Administrative support including scheduling, preparing documents, and taking minutes.

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Quorum Requirement

Minimum number of participants required for a valid meeting to occur.

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Convening a Meeting

Formally calling a meeting through notice to ensure validity of proceedings.

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Notice of Meeting

Prepared memo circulated in advance to inform participants of a meeting.

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Speaking Rules

Each person may speak once, except the proposer of a motion.

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Chairperson's Role

The Chairperson decides on amendments and point of order requests.

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Voting Methods

Participants express their decisions on motions, using various methods.

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Showing of Hands

A voting method where participants raise hands to vote.

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Polling

Voting method where participants write their votes down.

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Minutes of a Meeting

A written record of what occurred during a meeting.

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Format of Minutes

Includes time, attendees, agenda, and action items.

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Chairperson's Signature

The Chairperson must sign the minutes to validate them.

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Adjourn

To hold a meeting over until a later date.

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Agenda

A list of items of business to be discussed at a meeting, in order.

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Minutes

The written record of the business transacted at the meeting.

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Motion

A proposal put forward for discussion and decision at a meeting.

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Quorum

The minimum number of people required to be present for a meeting to be valid.

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Resolution

A proposal which has been accepted by the meeting.

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Ethos

Charisma and credibility; a rhetorical appeal based on the speaker's character.

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Artistic Proofs

The three major types of persuasion: Ethos, Pathos, and Logos.

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Study Notes

MMU Online Notes - Chapter 4

  • Meetings and Speaking Skills
    • Meetings: succeeding in face-to-face and virtual meetings
    • Speaking to Inform
    • Speaking to Persuade

Meeting Requisites

  • Valid Meeting:
    • Properly Convened:
      • Notice sent to all entitled attendees, a week in advance
      • Notice must be clear and detailed
    • Properly Constituted:
      • Valid Chairman appointment
      • Quorum (minimum number of attendees) for starting and maintaining meeting
    • Properly Conducted:
      • Chairman ensures discussion stays within scope of meeting
      • Chairman allows legitimate amendments

Role of Meetings

  • Various contexts:
    • Executive decision-making (directors, managers)
    • Relaying decisions and instructions (briefings)
    • Advice and information for planning/decision-making
    • Problem-solving discussions (task forces, committees)
    • Brainstorming (new approaches, ideas)
    • Rituals (final handshake, MOUs)
    • Communication and personal contact
    • 'Letting off steam' (argumentative sessions, grievance airing)
    • Motivation and satisfaction
    • Representation of varying interests
    • Relaying of decisions

Structures of Meetings

  • General principles:
    • Chairperson/organizer to maintain order
    • Sequence of business or speeches to express points of view
    • Formal agenda is not always essential
    • Decision or opinion at the end of discussion; may lead to taking a vote.

Types of Meetings

  • Informal:
    • Discussion led by department head or working party
    • Notes, and informal summaries from the discussion.
  • Formal:
    • Adherence to strict rules and conventions
    • Formal documentation: notice, agenda, minutes.

Officers in the Meeting

  • Chairperson responsibilities:
    • Ensure procedural adherence, maintain order
    • Handle disputes and manage irrelevant/long-winded discussion points tactfully
    • Be impartial
  • Secretary duties:
    • Setting dates/times
    • Preparing meeting locations/documents
    • Taking notes
    • Drafting minutes/communicating decisions

Meeting Regulations

  • Convening the Meeting:
    • Notice is required for a formal meeting.
    • Two ways of calling meetings: automatic or by notice.
    • Proper procedures are important for validity.

Qualities of a Chairperson

  • Knowledge: of relevant regulations
  • Decision-making ability: without delay
  • Clear and tactful communication of rulings
  • Impartiality and courtesy.

Checklist of Motion

  • Proposing a motion: Is a proposal for action.
  • Recording: a resolution when passed by the meeting.

Adjournment

  • Interruption of meeting: before completion; to be resumed later or on a different date.
  • Procedure: correct procedure for adjournment if reasons for postponement.

Checklist/Rules of Debate

  • Order: Speakers address the chair, not directly to each other.
  • Clarification: Chair defines scope of the debate and clarifies points of order.
  • Limitations: One speaker per point, possible brief opportunities to speak again.

Voting Methods

  • Methods used by participants to inform the chair of decisions:
    • Show of hands;
    • Ballot system;
    • Division (by separate areas and counting)

Minutes Format

  • Clear and Concise:
    • Start with time/place/attendees
    • Agenda items are numbered/clearly spaced
    • Speaker names/positions shown with statements
    • Follow up actions/delegations clearly marked
    • Ending with signature/designation

Elements of Effective Persuasive Speaking (Ethos, Pathos, Logos)

  • Ethos: Credibility, trustworthiness, reputation, honesty, knowledge, and charisma.
  • Pathos: Emotional appeal, using personal experiences/stories to connect with the audience emotionally.
  • Logos: Logical appeal, relying on facts, figures, data, statistics, or examples to support speaker's claims

Psychology of Persuasion

  • Steps to persuasion:
    • Gain attention
    • Relate topic to audience interest/needs
    • Make your material clear
    • Support statements with evidence
    • Describe how proposal will work
    • Use vivid imagery/concise conclusion
    • Ask audience for commitment
    • Connect to their feelings/powerful reasons

Guidelines for Informative Speaking

  • Objective: Avoid taking a stand on controversial issues; present balanced view.
  • Specific: Narrow your topic for clear and focused discussion.
  • Clear: Suitable vocabulary and organization for the audience to comprehend easily.
  • Accurate: Present factual, credible arguments.
  • Relevant: Focus on the core issues; avoid irrelevant information.
  • Organized: Arrange the material for proper flow, clarity, and ease for comprehension.

Use Appropriate Forms of Support

  • Appropriate materials to support arguments/avoid bias.
  • Fair representation of all sides of a controversial topic.

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Explore effective meeting strategies, including face-to-face and virtual formats. Learn the requisites for valid meetings and understand various contexts. Enhance speaking skills for informing and persuading effectively.

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