18 Questions
What is the recommended approach when engaging with prospects/members?
Have meaningful conversations with each and every prospect/member
What should be presented to the customer before enrollment?
The Outline of Coverage (OOC) Document and policy terms
What is a characteristic of Humana Medicare Supplement plans?
They do not have provider or hospital networks
What is the purpose of the Medicare Supplement Master Reference Guide?
To serve as a resource for agents to guide customers
Which of the following plans offers foreign travel emergency coverage?
Plan C, D, F, High Deductible F, G, High Deductible G, or N
What affects an agent's commission and residuals?
The accretion rate and retention
What is the order of payment for Medicare Supplement plans?
Original Medicare is primary then Medicare Supplement plan is secondary
What should agents provide to customers before enrollment?
A timeline and customer service phone number
What is the benefit of electronic claims coordination with Original Medicare?
The beneficiary does not need to submit claims
What is the purpose of the Medicare Supplement Agent Field Guide?
To serve as a resource for agents to guide customers
What is a condition for a Medicare Supplement plan to be guaranteed renewable?
If criteria is met
What is the purpose of the Achieve Plans?
To offer competitive Medigap plans with limited benefits
What is the primary concern for a Med Supp consumer?
Value and peace of mind
Which of the following is a characteristic of a Med Supp consumer who travels consistently?
Does not want referrals
What is the primary benefit of a HD Med Supp plan?
100% coverage of covered services after deductible
Who may benefit from a Med Supp plan due to their health issues?
Those who have lots of health issues
Why may an employer or group coverage holder consider a Med Supp plan?
Because their employer or group coverage is costly
What is a characteristic of someone who may not want a Med Supp plan?
They want to stay in their employer or group coverage
This quiz covers the benefits of Humana Medicare Supplement plans, including foreign travel emergency coverage, electronic claims coordination, and guaranteed renewability.
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