Podcast
Questions and Answers
What is the recommended approach when engaging with prospects/members?
What is the recommended approach when engaging with prospects/members?
- Have meaningful conversations with each and every prospect/member (correct)
- Have brief conversations to quickly uncover needs
- Rely on online resources to answer questions
- Only focus on providing policy information
What should be presented to the customer before enrollment?
What should be presented to the customer before enrollment?
- The Disclosures from DMS-245 only
- The Outline of Coverage (OOC) Document and policy terms (correct)
- Only the policy terms and conditions
- A generic policy brochure
What is a characteristic of Humana Medicare Supplement plans?
What is a characteristic of Humana Medicare Supplement plans?
- They have a hospital network
- They have a provider network
- They do not have provider or hospital networks (correct)
- They have both provider and hospital networks
What is the purpose of the Medicare Supplement Master Reference Guide?
What is the purpose of the Medicare Supplement Master Reference Guide?
Which of the following plans offers foreign travel emergency coverage?
Which of the following plans offers foreign travel emergency coverage?
What affects an agent's commission and residuals?
What affects an agent's commission and residuals?
What is the order of payment for Medicare Supplement plans?
What is the order of payment for Medicare Supplement plans?
What should agents provide to customers before enrollment?
What should agents provide to customers before enrollment?
What is the benefit of electronic claims coordination with Original Medicare?
What is the benefit of electronic claims coordination with Original Medicare?
What is the purpose of the Medicare Supplement Agent Field Guide?
What is the purpose of the Medicare Supplement Agent Field Guide?
What is a condition for a Medicare Supplement plan to be guaranteed renewable?
What is a condition for a Medicare Supplement plan to be guaranteed renewable?
What is the purpose of the Achieve Plans?
What is the purpose of the Achieve Plans?
What is the primary concern for a Med Supp consumer?
What is the primary concern for a Med Supp consumer?
Which of the following is a characteristic of a Med Supp consumer who travels consistently?
Which of the following is a characteristic of a Med Supp consumer who travels consistently?
What is the primary benefit of a HD Med Supp plan?
What is the primary benefit of a HD Med Supp plan?
Who may benefit from a Med Supp plan due to their health issues?
Who may benefit from a Med Supp plan due to their health issues?
Why may an employer or group coverage holder consider a Med Supp plan?
Why may an employer or group coverage holder consider a Med Supp plan?
What is a characteristic of someone who may not want a Med Supp plan?
What is a characteristic of someone who may not want a Med Supp plan?
