Medicare Supplement Plan Benefits
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Questions and Answers

What is the recommended approach when engaging with prospects/members?

  • Have meaningful conversations with each and every prospect/member (correct)
  • Have brief conversations to quickly uncover needs
  • Rely on online resources to answer questions
  • Only focus on providing policy information

    • What should be presented to the customer before enrollment?

  • The Disclosures from DMS-245 only
  • The Outline of Coverage (OOC) Document and policy terms (correct)
  • Only the policy terms and conditions
  • A generic policy brochure

    • What is a characteristic of Humana Medicare Supplement plans?

  • They have a hospital network
  • They have a provider network
  • They do not have provider or hospital networks (correct)
  • They have both provider and hospital networks

    • What is the purpose of the Medicare Supplement Master Reference Guide?

    <p>To serve as a resource for agents to guide customers</p> Signup and view all the answers

    Which of the following plans offers foreign travel emergency coverage?

    <p>Plan C, D, F, High Deductible F, G, High Deductible G, or N</p> Signup and view all the answers

    What affects an agent's commission and residuals?

    <p>The accretion rate and retention</p> Signup and view all the answers

    What is the order of payment for Medicare Supplement plans?

    <p>Original Medicare is primary then Medicare Supplement plan is secondary</p> Signup and view all the answers

    What should agents provide to customers before enrollment?

    <p>A timeline and customer service phone number</p> Signup and view all the answers

    What is the benefit of electronic claims coordination with Original Medicare?

    <p>The beneficiary does not need to submit claims</p> Signup and view all the answers

    What is the purpose of the Medicare Supplement Agent Field Guide?

    <p>To serve as a resource for agents to guide customers</p> Signup and view all the answers

    What is a condition for a Medicare Supplement plan to be guaranteed renewable?

    <p>If criteria is met</p> Signup and view all the answers

    What is the purpose of the Achieve Plans?

    <p>To offer competitive Medigap plans with limited benefits</p> Signup and view all the answers

    What is the primary concern for a Med Supp consumer?

    <p>Value and peace of mind</p> Signup and view all the answers

    Which of the following is a characteristic of a Med Supp consumer who travels consistently?

    <p>Does not want referrals</p> Signup and view all the answers

    What is the primary benefit of a HD Med Supp plan?

    <p>100% coverage of covered services after deductible</p> Signup and view all the answers

    Who may benefit from a Med Supp plan due to their health issues?

    <p>Those who have lots of health issues</p> Signup and view all the answers

    Why may an employer or group coverage holder consider a Med Supp plan?

    <p>Because their employer or group coverage is costly</p> Signup and view all the answers

    What is a characteristic of someone who may not want a Med Supp plan?

    <p>They want to stay in their employer or group coverage</p> Signup and view all the answers

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