Podcast
Questions and Answers
What is a requirement to join a Medicare Part C plan?
What is a requirement to join a Medicare Part C plan?
What type of Medicare plan provides hospital insurance?
What type of Medicare plan provides hospital insurance?
How do Medicare Prescription Drug Plans (PDPs) work?
How do Medicare Prescription Drug Plans (PDPs) work?
What is a requirement to enroll in a Medicare Part D plan?
What is a requirement to enroll in a Medicare Part D plan?
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What type of plan provides medical insurance?
What type of plan provides medical insurance?
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What is NOT a requirement to join a Medicare Part C plan?
What is NOT a requirement to join a Medicare Part C plan?
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What type of plan provides Medicare prescription drug coverage?
What type of plan provides Medicare prescription drug coverage?
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What is a requirement to join a Medicare plan?
What is a requirement to join a Medicare plan?
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What is required to join a Medicare Prescription Drug Plan (PDP)?
What is required to join a Medicare Prescription Drug Plan (PDP)?
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What is a requirement to join a Medicare Advantage Plan with drug coverage (MA-PD)?
What is a requirement to join a Medicare Advantage Plan with drug coverage (MA-PD)?
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What is not a requirement to join a Medicare Cost Plan with Part D coverage?
What is not a requirement to join a Medicare Cost Plan with Part D coverage?
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What is a right you have under Medicare?
What is a right you have under Medicare?
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What type of decisions can you get an appeal (review) of under Medicare?
What type of decisions can you get an appeal (review) of under Medicare?
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Who can you call to file complaints about services you got in Original Medicare?
Who can you call to file complaints about services you got in Original Medicare?
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What is the purpose of the QIO Program?
What is the purpose of the QIO Program?
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What is required under the Social Security Act for Medicare?
What is required under the Social Security Act for Medicare?
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What type of complaint can a Medicare member file against a healthplan's decision?
What type of complaint can a Medicare member file against a healthplan's decision?
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What happens when a Medicare Advantage plan makes a decision about whether items or services are covered?
What happens when a Medicare Advantage plan makes a decision about whether items or services are covered?
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What is the reason for a small number of appeals and grievances in an organization?
What is the reason for a small number of appeals and grievances in an organization?
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What is an example of a situation where a member might appeal a healthplan's decision?
What is an example of a situation where a member might appeal a healthplan's decision?
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What is the term for the Medicare Advantage plan's decision about whether items or services are covered or how much you have to pay for covered items or services?
What is the term for the Medicare Advantage plan's decision about whether items or services are covered or how much you have to pay for covered items or services?
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What is a Member grievance related to?
What is a Member grievance related to?
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Who can also make an organization determination?
Who can also make an organization determination?
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What can a member do if they cannot get an item or service they feel they need?
What can a member do if they cannot get an item or service they feel they need?
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What is the primary purpose of Medicare?
What is the primary purpose of Medicare?
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Which agency is responsible for enrolling most people in Medicare?
Which agency is responsible for enrolling most people in Medicare?
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What does Medicare Part A cover?
What does Medicare Part A cover?
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What is the main difference between Original Medicare and Medicare Advantage Plans?
What is the main difference between Original Medicare and Medicare Advantage Plans?
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What type of Medicare Advantage Plan requires you to use plan doctors, hospitals, and other providers or pay more or all of the costs?
What type of Medicare Advantage Plan requires you to use plan doctors, hospitals, and other providers or pay more or all of the costs?
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Which of the following is NOT a type of Medicare Advantage Plan?
Which of the following is NOT a type of Medicare Advantage Plan?
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What is the primary purpose of Medicaid?
What is the primary purpose of Medicaid?
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What is the main difference between Medicare and Medicare-Medicaid Plan (MMP)?
What is the main difference between Medicare and Medicare-Medicaid Plan (MMP)?
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Who is eligible to join a Medicare Advantage Plan?
Who is eligible to join a Medicare Advantage Plan?
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What is the purpose of the Centers for Medicare & Medicaid Services (CMS)?
What is the purpose of the Centers for Medicare & Medicaid Services (CMS)?
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What is a Part D appeal?
What is a Part D appeal?
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What is a coverage determination?
What is a coverage determination?
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What is the purpose of an expedited appeal?
What is the purpose of an expedited appeal?
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How long does a health plan have to complete an expedited appeal?
How long does a health plan have to complete an expedited appeal?
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What is the first step in requesting a Part D appeal?
What is the first step in requesting a Part D appeal?
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What happens if a pharmacy tells you a prescription isn't covered under your plan?
What happens if a pharmacy tells you a prescription isn't covered under your plan?
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What is the purpose of a Standard appeal?
What is the purpose of a Standard appeal?
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What is the main difference between a Standard appeal and an Expedited appeal?
What is the main difference between a Standard appeal and an Expedited appeal?
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Study Notes
Medicare Eligibility and Enrollment
- To join a Medicare plan, you must have Medicare Part A and/or Part B.
- To join a Medicare Advantage Plan with drug coverage (MA-PD), you must have Medicare Part A and Part B.
- To join a Medicare Cost Plan with Part D coverage, you must have Medicare Part A and Part B or only Part B.
- You must live in the plan's service area.
- You must not be incarcerated.
- You must not be unlawfully present in the U.S.
- You must not live outside the U.S.
Medicare Rights
- You have the right to have a claim for payment filed with Medicare.
- You have the right to get decisions about healthcare payment, coverage of services, and prescription drug coverage.
- You have the right to get an appeal (review) of the decisions above.
Medicare Grievance Rights
- You have the right to file complaints (also called grievances) about services you got or other concerns or problems getting healthcare and quality of care.
- In Original Medicare, call the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) and Quality Innovation Network (QIN-QIO).
- CMS relies on QIOs to improve the quality of healthcare for all Medicare beneficiaries.
Medicare Overview
- Medicare is a health insurance program for people 65 and older, under 65 with certain disabilities, and any age with End-Stage Renal Disease.
- Medicare has various parts, including Part A (Hospital Insurance), Part B (Medical Insurance), Part C (Medicare Advantage), and Part D (Prescription Drug Coverage).
- The Social Security Administration (SSA) enrolls most people in Medicare, and the Railroad Retirement Board (RRB) enrolls railroad retirees in Medicare.
Medicare Advantage Plans
- Medicare Advantage Plans (Part C) are like HMOs or PPOs and provide Part A and Part B coverage.
- Most Medicare Advantage Plans include Part D coverage.
- Private insurance companies approved by Medicare provide Medicare coverage.
- In most Medicare Advantage Plans, you need to use plan doctors, hospitals, and other providers or pay more or all of the costs (networks).
Medicare Prescription Drug Coverage
- Medicare Prescription Drug Coverage (Part D) is available for all people with Medicare.
- Part D is run by private companies that contract with Medicare.
- You can add Part D to your Original Medicare or Medicare Advantage Plan.
- You can also add Medicare Supplement Insurance (Medigap) to your Original Medicare.
Who Can Join Part D?
- You can join Part D if you have Medicare Part A and/or Part B.
- You can join Part D if you live in the plan's service area.
- You can join Part D if you are a U.S. citizen or lawfully present in the U.S.
- You cannot join Part D if you are incarcerated.
Medicare Appeals
- Part C appeals are formal complaints about the health plan's decision not to pay for, not to provide, or to stop an item or service that a Medicare member believes they need.
- Part D appeals are any procedures that deal with the review of adverse coverage determinations made by the health plan on the benefits under the Part D plan.
- You can request a standard or expedited appeal.
- Expedited appeals must be completed as soon as medically indicated, but not longer than 72 hours, with a possible extension of up to 14 calendar days if the delay is in the enrollee's interest.
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Description
Learn about the requirements to join a Medicare Prescription Drug Plan (PDP) and eligibility criteria for Medicare Part D coverage.