Podcast
Questions and Answers
Any information learned from a patient, the patient’s record, or health provider must never be disclosed to any ______ person
Any information learned from a patient, the patient’s record, or health provider must never be disclosed to any ______ person
unauthorised
General discussions with work colleagues about patients should be ______
General discussions with work colleagues about patients should be ______
avoided
Computers During your work, you may be called away from your computer, what should you do to maintain the ______?
Computers During your work, you may be called away from your computer, what should you do to maintain the ______?
confidentiality
Medical records should never be left on an unattended desk and normally filed in a separate area with ______ access
Medical records should never be left on an unattended desk and normally filed in a separate area with ______ access
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If the call is a routine enquiry, this should not present you with difficulties, in other special cases: You should avoid using patient full name, address or telephone ______
If the call is a routine enquiry, this should not present you with difficulties, in other special cases: You should avoid using patient full name, address or telephone ______
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Being reliable means always ________
Being reliable means always ________
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Most telephone calls require you to take ________
Most telephone calls require you to take ________
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You will be asked to complete a variety of tasks each day and each task has different level of ________
You will be asked to complete a variety of tasks each day and each task has different level of ________
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If you work for more than one person, you have to prioritize the tasks based on their ________
If you work for more than one person, you have to prioritize the tasks based on their ________
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A new secretary has been appointed. Your manager asks you to plan an introduction programme for this person. Write a list of topics about the introduction ________
A new secretary has been appointed. Your manager asks you to plan an introduction programme for this person. Write a list of topics about the introduction ________
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