Medical Assistant Roles and Definitions
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Questions and Answers

What is a patient navigator?

Help patients find their way through the healthcare system and overcome barriers to ensure timely diagnosis and treatment.

What does an administrative medical assistant do?

Handles payroll, obtains equipment and supplies, and serves as a link between the physician and others.

What are the responsibilities of a clinical medical assistant?

Maintains an efficient office, prepares medical records, assists with examinations, and keeps exam rooms organized.

What is the role of a general medical assistant?

<p>Provides patient education within their scope of practice.</p> Signup and view all the answers

What is a laboratory medical assistant responsible for?

<p>CLIA waived testing and teaching patients lab specimen collection.</p> Signup and view all the answers

What is the American Association of Medical Assistants (AAMA)?

<p>A professional organization that raises standards of medical assisting.</p> Signup and view all the answers

What are the recertification requirements for a Certified Medical Assistant?

<p>Recertification every 5 years with 60 contact hours and a CPR card.</p> Signup and view all the answers

What does the National Healthcare Association (NHA) provide?

<p>Educational institutions.</p> Signup and view all the answers

The ability to meet with and talk to colleagues through membership in a professional organization is called?

<p>Networking (B)</p> Signup and view all the answers

What is an externship?

<p>A type of practical work experience (D)</p> Signup and view all the answers

Why is graduation from an accredited medical assisting program important?

<p>All of these are correct (A)</p> Signup and view all the answers

The ability to build social and professional alliances is called?

<p>Networking (A)</p> Signup and view all the answers

Communicating in an assertive and non-threatening way to all people in and out of a medical office is called?

<p>Diplomacy (C)</p> Signup and view all the answers

In his role as patient navigator, Patrick's duties include?

<p>Helping a patient find out who to talk to about the hospital bill (B)</p> Signup and view all the answers

When a medical assistant offers help to an associate to ensure timely completion of work, they are exhibiting?

<p>Teamwork (B)</p> Signup and view all the answers

Administrative and clinical medical assistants take classes which include?

<p>All of these are correct (C)</p> Signup and view all the answers

A medical assistant who fails to provide patient care that would ordinarily be provided in a given situation may be accused of failing to follow what?

<p>Standard of care (B)</p> Signup and view all the answers

Two accrediting bodies for medical assisting training programs are?

<p>ABHES and CAAHEP (C)</p> Signup and view all the answers

Entry-level administrative duties for a medical assistant include?

<p>Creating and maintaining patient medical records, and billing and coding (B)</p> Signup and view all the answers

The main purpose of the American Association of Medical Assistants is to ____?

<p>Raise the standards of professionalism (C)</p> Signup and view all the answers

To obtain an RMA credential, which organization do you need to contact?

<p>AMT (B)</p> Signup and view all the answers

Which of the following is the best description of networking?

<p>Building alliances that generate opportunities (B)</p> Signup and view all the answers

What is the best reason for you to become multi-skilled?

<p>Increased employment opportunities (D)</p> Signup and view all the answers

A member of the AAMA is most likely to benefit from which of the following?

<p>Group insurance (E)</p> Signup and view all the answers

As an entry-level clinical medical assistant, you would be expected to do which of the following?

<p>Sterilize medical instruments (B)</p> Signup and view all the answers

Which of the following is least likely to be the reason for the increased need to obtain a medical assisting credential?

<p>An increase in multi-skilled employees (E)</p> Signup and view all the answers

Which of the following does not provide a certification examination for the medical assisting profession?

<p>AMA (E)</p> Signup and view all the answers

What are critical thinking skills?

<p>The ability to evaluate and solve problems.</p> Signup and view all the answers

Define detail-oriented.

<p>The ability to pay attention to minute aspects of a task.</p> Signup and view all the answers

What does empathy mean in a medical context?

<p>Placing yourself in the 'shoes' of someone else.</p> Signup and view all the answers

What does flexibility mean in a healthcare setting?

<p>The ability to adapt to ever-changing situations.</p> Signup and view all the answers

What is self-motivation?

<p>Having the initiative to work without supervision.</p> Signup and view all the answers

Define professionalism in healthcare.

<p>Showing respect and courtesy to staff and patients.</p> Signup and view all the answers

What is the significance of attitude in a medical office?

<p>Having a positive and caring appearance.</p> Signup and view all the answers

What is integrity in the context of medical assisting?

<p>Honesty, reliability, and dependability.</p> Signup and view all the answers

Define diplomacy.

<p>The ability to communicate in a non-offensive manner.</p> Signup and view all the answers

What is a team member's role?

<p>Taking on additional job responsibilities to assist other staff members.</p> Signup and view all the answers

The AAMA requires that CMA (AAMA) members obtain 60 continuing education credits every how many years?

<p>5 (E)</p> Signup and view all the answers

The set of procedures that a medical assistant can perform under her professional license and training is called what?

<p>Scope of practice (D)</p> Signup and view all the answers

When Jim starts his day at the office, his title is most likely?

<p>Clinical medical assistant (C)</p> Signup and view all the answers

One advantage of hiring a multi-skilled professional for the medical office is to:

<p>Reduce overhead in the office (C)</p> Signup and view all the answers

The CMA exam is divided into knowledge areas which include?

<p>General, clinical, administrative (A)</p> Signup and view all the answers

The CMA certification is awarded by which organization?

<p>AAMA (D)</p> Signup and view all the answers

Flashcards

Patient Navigator

Guides patients through healthcare systems, addressing barriers to facilitate timely diagnosis and treatment.

Administrative Medical Assistant

Manages payroll, acquires medical supplies, and connects healthcare professionals with external vendors.

Clinical Medical Assistant

Supports physicians by organizing medical records, assisting during exams, and maintaining clean exam rooms.

General Medical Assistant

Provides patient education in areas within their professional scope.

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Laboratory Medical Assistant

Conducts CLIA waived tests and instructs patients on specimen collection.

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American Association of Medical Assistants (AAMA)

Sets professional standards for medical assistants and is the only dedicated association for the profession.

Signup and view all the flashcards

Certified Medical Assistant (CMA)

Requires recertification every 5 years with 60 contact hours and CPR certification; exclusive to medical assistants.

Signup and view all the flashcards

American Medical Technologists (AMT)

Provides RMA certification, with a 3-year recertification requirement and 30 contact hours.

Signup and view all the flashcards

National Healthcare Association (NHA)

Focuses on educational standards in healthcare training.

Signup and view all the flashcards

National Center for Competency Testing (NCCT)

Certifies professionals through examinations to verify competency in healthcare.

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Networking

Forming professional alliances that can lead to new opportunities.

Signup and view all the flashcards

Externship

A practical work experience component of training programs, enhancing real-world skills.

Signup and view all the flashcards

Standard of Care

Refers to the level of care expected from a prudent healthcare provider in a given situation.

Signup and view all the flashcards

Scope of Practice

Defines what tasks a medical assistant can perform based on training and licensing.

Signup and view all the flashcards

Professionalism

Involves respect and courtesy towards patients and colleagues.

Signup and view all the flashcards

Entry-level Administrative Duties

Include creating and maintaining patient records, billing, and coding.

Signup and view all the flashcards

Continuing Education

AAMA requires 60 credits every 5 years for CMA (AAMA) members; group insurance is a potential member benefit.

Signup and view all the flashcards

Teamwork

Taking on extra responsibilities to assist colleagues contributes to a collaborative work environment.

Signup and view all the flashcards

Critical Thinking Skills

Essential for evaluating situations and solving problems effectively.

Signup and view all the flashcards

Detail-oriented

Focuses on small aspects of tasks essential in healthcare settings.

Signup and view all the flashcards

Empathy

The ability to understand and share the feelings of others.

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Flexibility

Adapting to new and changing situations in a medical environment.

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Self-motivation

Working independently without constant supervision.

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Integrity

Maintaining honesty and reliability in all professional actions.

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CMA Exam Knowledge Areas

Includes general, clinical, and administrative knowledge.

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Multi-skilled Professionals

Increases employment opportunities and decreases overhead costs.

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Accrediting Bodies

Two main accrediting organizations are ABHES and CAAHEP that recognize medical assisting training programs.

Signup and view all the flashcards

CMA Certification Issuer

Awarded by AAMA, ensuring adherence to professional standards in medical assisting.

Signup and view all the flashcards

Study Notes

Medical Assistant Roles and Definitions

  • Patient Navigator: Guides patients through healthcare systems, addressing barriers to foster timely diagnosis and treatment.
  • Administrative Medical Assistant: Manages payroll, acquires medical supplies, and connects healthcare professionals with external vendors.
  • Clinical Medical Assistant: Supports physicians by organizing medical records, assisting during exams, and maintaining clean exam rooms.
  • General Medical Assistant: Provides patient education in areas within their professional scope.
  • Laboratory Medical Assistant: Conducts CLIA waived tests and instructs patients on specimen collection.

Professional Organizations and Credentials

  • American Association of Medical Assistants (AAMA): Sets professional standards for medical assistants and is the only dedicated association for the profession.
  • Certified Medical Assistant (CMA): Requires recertification every 5 years with 60 contact hours and CPR certification; exclusive to medical assistants.
  • American Medical Technologists (AMT): Provides RMA certification, with a 3-year recertification requirement and 30 contact hours.
  • National Healthcare Association (NHA): Focuses on educational standards in healthcare training.
  • National Center for Competency Testing (NCCT): Certifies professionals through examinations to verify competency in healthcare.

Key Concepts and Skills

  • Networking: Forming professional alliances that can lead to new opportunities.
  • Externship: A practical work experience component of training programs, enhancing real-world skills.
  • Standard of Care: Refers to the level of care expected from a prudent healthcare provider in a given situation.
  • Scope of Practice: Defines what tasks a medical assistant can perform based on training and licensing.
  • Professionalism: Involves respect and courtesy towards patients and colleagues.

Responsibilities and Requirements

  • Entry-level Administrative Duties: Include creating and maintaining patient records, billing, and coding.
  • Continuing Education: AAMA requires 60 credits every 5 years for CMA (AAMA) members; group insurance is a potential member benefit.
  • Teamwork: Taking on extra responsibilities to assist colleagues contributes to a collaborative work environment.
  • Critical Thinking Skills: Essential for evaluating situations and solving problems effectively.

Personal Attributes for Medical Assistants

  • Detail-oriented: Focuses on small aspects of tasks essential in healthcare settings.
  • Empathy: The ability to understand and share the feelings of others.
  • Flexibility: Adapting to new and changing situations in a medical environment.
  • Self-motivation: Working independently without constant supervision.
  • Integrity: Maintaining honesty and reliability in all professional actions.

Exam Preparation and Certification

  • CMA Exam Knowledge Areas: Includes general, clinical, and administrative knowledge.
  • Multi-skilled Professionals: Increases employment opportunities and decreases overhead costs.
  • Accrediting Bodies: Two main accrediting organizations are ABHES and CAAHEP that recognize medical assisting training programs.
  • CMA Certification Issuer: Awarded by AAMA, ensuring adherence to professional standards in medical assisting.

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Description

This quiz explores the various roles and definitions of Medical Assistants, including Patient Navigators and Clinical Medical Assistants. It also covers professional organizations and credentials, such as the AAMA and CMA certifications. Test your knowledge on the responsibilities and qualifications in the medical assisting profession.

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