Medical Assistant Fundamentals

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Questions and Answers

What is the primary focus of the health belief model?

Understanding health behaviors and practices (correct)

Identifying grief stages

Explaining disease diagnosis

Describing community resources

What is the goal of an adaptive interaction in the depression stage of grief?

To persuade the patient to accept the diagnosis

To encourage the use of community and healthcare resources (correct)

To provide low-cost medications

To teach the patient about disease prevention

What is the primary purpose of presenting information in small chunks in the cognitive domain?

To help the patient remember information better (correct)

To reduce the amount of information provided

To make the information more complex

To overwhelm the patient with details

What is the main characteristic of the cognitive domain?

Concerns mental processes of recall, application, and evaluation Signup and view all the answers

What is the primary reason for using multiple teaching strategies in the cognitive domain?

To reinforce learning and improve retention Signup and view all the answers

What is the primary goal of providing information on disease prevention?

To prevent the spread of disease Signup and view all the answers

What is the term used to describe a patient's refusal to accept a diagnosis?

Denial Signup and view all the answers

What is the definition of the psychomotor domain?

Involves physical skills and abilities Signup and view all the answers

What are the potential learning barriers in the psychomotor domain?

Tremors and paralysis; sensory limitations (visual and hearing impairments) Signup and view all the answers

What is the primary focus of the affective domain?

Attitudes and feelings Signup and view all the answers

What age range is characterized by the trust vs. mistrust stage of development?

0-1.5 years Signup and view all the answers

What is a coaching tip for a child in the autonomy vs. shame and doubt stage of development?

Allow child to handle equipment and make choices Signup and view all the answers

What is a coaching tip for a child in the industry vs. inferiority stage of development?

Use engaging simple tools to communicate information Signup and view all the answers

What age range is characterized by the identity vs. role confusion stage of development?

12-18 years Signup and view all the answers

What is a coaching tip for an individual in the intimacy vs. isolation stage of development?

Identify motivating factors Signup and view all the answers

What is a coaching tip for an individual in the ego integrity vs. despair stage of development?

Communicate with dignity and respect Signup and view all the answers

Study Notes

Adherence and Compliance

Adherence refers to the act of sticking to something
Compliance refers to the act of following through on a request or demand
Patient adherence is now used instead of patient compliance, as it has a more positive connotation

Coaching on Disease Prevention

Medical assistants can provide patients with information on preventing diseases or spreading diseases

Treatment Plan

A treatment plan involves instructing patients on home care and follow-up as ordered by the provider

Community Resources

Examples of community resources include low-cost medications, food banks, transportation, medical supplies, assisted living, and more

Stages of Grief

Denial is the stage of grief when someone refuses to accept a diagnosis
In the depression stage, adaptive interaction involves encouraging the use of community and healthcare resources to ease the change process for the patient and family members

Health Belief Model

The health belief model explains what factors influence a person's health beliefs and practices
The model has three parts:
- The chance of developing a disease
- The severity of the disease
- The preventive action

Cognitive Domain

The cognitive domain refers to the mental processes of recall, application, and evaluation
Tips to help patients remember information in the cognitive domain:
- Present information at an appropriate level for the patient
- Build on the patient's prior knowledge about the topic
- Present information in small chunks, in a clear, well-organized manner
- Provide information in two different ways (verbally and in writing)
- Have the patient teach back the information provided
Teaching strategies used in the cognitive domain include discussion, written information, online videos, and computer instruction
Potential barriers to learning in the cognitive domain include:

Psychomotor Domain

The psychomotor domain refers to the "doing" domain
Potential learning barriers in the psychomotor domain include tremors and paralysis, as well as sensory limitations such as visual and hearing impairments

Affective Domain

The affective domain refers to the "feeling" domain
Teaching strategies used in the affective domain include discussion, role-play, and simulations

Developmental Stages

Trust vs. mistrust stage: 0-1.5 years
Coaching tips for autonomy vs. shame and doubt stage (1.5-3 years):
- Use simple, familiar words
- Allow child to handle equipment and make choices
- Use play to teach the child
Industry vs. inferiority stage (6-12 years):
- Use engaging simple tools to communicate information
- Encourage discussion, questioning, and making choices
- Use concrete terms when explaining procedures
Identity vs. role confusion stage (12-18 years):
- Provide privacy and independence
- Encourage responsible decision-making
- Encourage discussion and questions
- Address how a procedure might affect the adolescent's appearance
- Promote honest discussion about lifestyle issues
Intimacy vs. isolation stage (young adults):
- Identify motivating factors
- Find out what they know about the topic; correct any inaccuracies
- Build on prior information
- Listen to their concerns and provide resources as needed
Ego integrity vs. despair stage (60+ years):
- Communicate with dignity and respect
- Use simpler language
- Speak clearly
- Allow time to respond
- Find out what they know about the topic; correct any inaccuracies
- Build on prior information
- Listen to their concerns and provide resources as needed

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Test your knowledge on medical assisting concepts, including patient adherence, disease prevention, and treatment plans.