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Measuring Effectiveness of QMS in Contracting Firms

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Questions and Answers

True or false: Implementing a quality management system tends to increase overall productivity and improve project performance outcomes?

True (A)

True or false: Larger contracting firms generally have less comprehensive quality management systems?

False (B)

True or false: Time, cost, and quality are the major factors in project performance outcomes?

True (A)

True or false: Quality should not be a high priority along the supply chain?

False (B) Signup and view all the answers

True or false: The "iron triangle" refers to the factors of time, cost, and quality in project performance outcomes?

True (A) Signup and view all the answers

Match the following entities with their interests in project performance outcomes:

Designer team = Time, cost, and quality General contractor or construction management company = Time, cost, and quality Project owner = Time, cost, and quality Signup and view all the answers

Match the following entities with their role in implementing a quality management system:

Contracting firms = Address quality issues on projects Larger firms = Implement more comprehensive systems due to more resources Organizations with QMS = Have increased overall productivity and better project performance outcomes Signup and view all the answers

Match the following concepts with their definitions:

Quality Management System (QMS) = System to address quality issues on projects Iron Triangle = Time, cost, and quality factors in project performance outcomes Supply chain = Chain where quality should receive high priority Signup and view all the answers

Match the following firm types with their general characteristics:

Many contracting firms = Have implemented some form of a QMS Larger firms = Tend to have more comprehensive QMS due to more resources Signup and view all the answers

Match the following outcomes with their causes:

Increased overall productivity and better project performance = Implementation of a QMS Meeting quality requirements and obligations = Ensuring quality receives high priority along the supply chain Signup and view all the answers

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