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Questions and Answers
Which of the following is an example of upselling?
Which of the following is an example of upselling?
- Asking your customers if they want water with their meal
- Promoting a new product to your customers
- Suggesting your customers have a champagne instead of Prosecco (correct)
- Offering a discount on the current purchase
What is an example of upselling in a restaurant?
What is an example of upselling in a restaurant?
- Offering free appetizers to the customers
- Promoting a loyalty program to the customers
- Suggesting a glass of wine instead of beer (correct)
- Reducing portion sizes to lower the cost for the customer
Which action demonstrates upselling in a dining establishment?
Which action demonstrates upselling in a dining establishment?
- Lowering the price of the main course
- Removing an item from the customer's order to reduce the total cost
- Suggesting your customers have a dessert after the meal (correct)
- Offering a complimentary salad with the meal
What is suggestive selling?
What is suggestive selling?
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How can suggestive selling be described?
How can suggestive selling be described?
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What is not a characteristic of suggestive selling?
What is not a characteristic of suggestive selling?
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What is suggestive selling?
What is suggestive selling?
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What is an example of suggestive selling?
What is an example of suggestive selling?
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How does suggestive selling differ from upselling?
How does suggestive selling differ from upselling?
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