Mastering the Microperspective
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Questions and Answers

Which of the following competencies is important for tourism and hospitality workers to acquire?

  • Leadership skills
  • Self-awareness and development (correct)
  • Technical skills
  • Problem-solving skills

    • What is the negative impact of stress on tourism and hospitality workers?

  • Increased productivity
  • Decreased job satisfaction (correct)
  • Enhanced career growth
  • Improved work-life balance

    • What is an important personal quality that tourism and hospitality workers should display?

  • Laziness
  • Dishonesty
  • Arrogance
  • Integrity (correct)

    • Why is it important for tourism and hospitality workers to balance work life?

    <p>To cope with stress</p> Signup and view all the answers

    What is the main focus of the text?

    <p>The competencies needed in tourism and hospitality industry</p> Signup and view all the answers

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