Mastering the Microperspective

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Questions and Answers

Which of the following competencies is important for tourism and hospitality workers to acquire?

  • Leadership skills
  • Self-awareness and development (correct)
  • Technical skills
  • Problem-solving skills

What is the negative impact of stress on tourism and hospitality workers?

  • Increased productivity
  • Decreased job satisfaction (correct)
  • Enhanced career growth
  • Improved work-life balance

What is an important personal quality that tourism and hospitality workers should display?

  • Laziness
  • Dishonesty
  • Arrogance
  • Integrity (correct)

Why is it important for tourism and hospitality workers to balance work life?

<p>To cope with stress (A)</p> Signup and view all the answers

What is the main focus of the text?

<p>The competencies needed in tourism and hospitality industry (B)</p> Signup and view all the answers

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