Mastering the Art of Conveying Bad News
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Questions and Answers

How is the bad news about credit card acceptance presented in passive voice?

  • Your car rental insurance coverage does not cover large SUVs.
  • Credit cards for purchases under $5 will no longer be accepted at our retail stores. (correct)
  • We do not examine patients until they show their health cards.
  • Two weddings have been scheduled for the same Saturday in June.

    • Which sentence has been revised to present bad news using passive-voice verbs?

  • Patients will not be examined until they show their health cards.
  • Your car rental insurance coverage does not cover large SUVs.
  • Another employee filled in for you and lined up two weddings for the Sacred Heart Cathedral.
  • Our retail stores will no longer be accepting credit cards for purchases under $5. (correct)

    • Which sentence presents bad news about patient examination using passive voice?

  • Our retail stores will no longer be accepting credit cards for purchases under $5.
  • Your car rental insurance coverage does not cover large SUVs.
  • Another employee filled in for you and lined up two weddings for the Sacred Heart Cathedral.
  • Patients will not be examined until they show their health cards. (correct)

    • How is the bad news about car rental insurance coverage presented in passive voice?

    <p>Your car rental insurance coverage does not cover large SUVs.</p> Signup and view all the answers

    Which action is described using passive-voice verbs in the given text?

    <p>Another employee filled in for you and lined up two weddings for the Sacred Heart Cathedral.</p> Signup and view all the answers

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