Mastering the Art of Active Listening
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Questions and Answers

What is a recurring feature of high-quality listening?

  • Checking the time frequently
  • Speaking at set intervals
  • Attentiveness (correct)
  • Interrupting the speaker

What is an important aspect of listening in a one-on-one conversation?

  • Talking about oneself
  • Using complex vocabulary
  • Taking an interest in the other person (correct)
  • Avoiding eye contact

What does the text suggest about merely smiling and nodding during a conversation?

  • It doesn't quite work (correct)
  • It is universally agreed upon
  • It is the most effective listening technique
  • It shows genuine understanding

What is an outcome of good listening, according to the text?

<p>Improved relationships (B)</p> Signup and view all the answers

What is an essential part of listening according to the text?

<p>Conveying understanding (B)</p> Signup and view all the answers

What percentage of US food waste comes from individual households?

<p>37% (C)</p> Signup and view all the answers

Why do roughly 20% of food items get tossed by consumers?

<p>They are unsure about interpreting the labeled dates (C)</p> Signup and view all the answers

What became harder to gauge when supermarkets began stocking processed foods?

<p>Product ages (C)</p> Signup and view all the answers

What did grocers use to track how long food had been on the shelves in the US?

<p>Packaging codes (A)</p> Signup and view all the answers

Before the 20th century, how did most people assess freshness of food?

<p>Using sight, smell, and touch (A)</p> Signup and view all the answers

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