Mastering Second-Degree Communication in Business
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Questions and Answers

Which cluster of countries is furthest to the right?

  • Anglo-Saxon cluster
  • Romance language cluster
  • Asian language cluster (correct)
  • None of the above

Which cluster has the most linguistic and cultural diversity in the Anglo-Saxon cultures?

  • United States (correct)
  • Canada
  • United Kingdom
  • Australia

Which country in the Romance cluster has the most diversity?

  • Spain
  • France
  • Italy
  • Brazil (correct)

Which cluster has the lowest-context culture in Asia?

<p>Singapore (B)</p> Signup and view all the answers

Who originally developed the concept of low- and high-context communication?

<p>Edward Hall (C)</p> Signup and view all the answers

Which cluster of countries has the highest level of homogeneity?

<p>Romance language cluster (B)</p> Signup and view all the answers

Which country in the Asian language cluster has the highest level of diversity?

<p>Singapore (A)</p> Signup and view all the answers

Which cluster of countries has the shortest shared history in the Anglo-Saxon cultures?

<p>Anglo-Saxon cluster (A)</p> Signup and view all the answers

Which cluster of countries has the lowest-context culture in the Romance cluster?

<p>Romance language cluster (B)</p> Signup and view all the answers

Which cluster of countries is furthest to the right?

<p>Asian language cluster (C)</p> Signup and view all the answers

Which cluster of countries has the most linguistic and cultural diversity in the Anglo-Saxon cultures?

<p>Anglo-Saxon cluster (A)</p> Signup and view all the answers

Which cluster of countries has the highest-context communication style?

<p>Romance language cluster (B)</p> Signup and view all the answers

Which country in the Anglo-Saxon cluster has the highest level of diversity?

<p>United States (A)</p> Signup and view all the answers

Which country in the Romance cluster has the lowest-context culture?

<p>France (C)</p> Signup and view all the answers

Which cluster of countries has the lowest level of diversity in Asia?

<p>Asian language cluster (C)</p> Signup and view all the answers

Which culture is known for being very direct in their communication style?

<p>Dutch culture (A)</p> Signup and view all the answers

What was Kwang's initial reaction to the Dutch culture's direct criticism?

<p>He was shocked (C)</p> Signup and view all the answers

How did Kwang's Korean friend advise him to handle the direct criticism from the Dutch?

<p>To give it right back to them (C)</p> Signup and view all the answers

What were the consequences of Kwang's inability to understand the subtleties of appropriate behavior?

<p>He alienated his colleagues (D)</p> Signup and view all the answers

What is the main lesson to be learned from Kwang's experience?

<p>To accept direct criticism in a positive manner (A)</p> Signup and view all the answers

What is the risk of trying to handle direct criticism like the Dutch?

<p>It may offend others (A)</p> Signup and view all the answers

What is the recommended approach when working with cultures from quadrant A?

<p>To accept direct criticism positively (A)</p> Signup and view all the answers

What does the text suggest about the Dutch culture's direct criticism?

<p>It is a cultural norm (D)</p> Signup and view all the answers

What is the recommended approach when working with cultures from quadrant A?

<p>To accept direct criticism positively (C)</p> Signup and view all the answers

What is the recommended approach when working with cultures from quadrant A?

<p>To accept direct criticism positively (B)</p> Signup and view all the answers

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