Mastering Second-Degree Communication in Business
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Questions and Answers

Which cluster of countries is furthest to the right?

  • Anglo-Saxon cluster
  • Romance language cluster
  • Asian language cluster (correct)
  • None of the above
  • Which cluster has the most linguistic and cultural diversity in the Anglo-Saxon cultures?

  • United States (correct)
  • Canada
  • United Kingdom
  • Australia
  • Which country in the Romance cluster has the most diversity?

  • Spain
  • France
  • Italy
  • Brazil (correct)
  • Which cluster has the lowest-context culture in Asia?

    <p>Singapore</p> Signup and view all the answers

    Who originally developed the concept of low- and high-context communication?

    <p>Edward Hall</p> Signup and view all the answers

    Which cluster of countries has the highest level of homogeneity?

    <p>Romance language cluster</p> Signup and view all the answers

    Which country in the Asian language cluster has the highest level of diversity?

    <p>Singapore</p> Signup and view all the answers

    Which cluster of countries has the shortest shared history in the Anglo-Saxon cultures?

    <p>Anglo-Saxon cluster</p> Signup and view all the answers

    Which cluster of countries has the lowest-context culture in the Romance cluster?

    <p>Romance language cluster</p> Signup and view all the answers

    Which cluster of countries is furthest to the right?

    <p>Asian language cluster</p> Signup and view all the answers

    Which cluster of countries has the most linguistic and cultural diversity in the Anglo-Saxon cultures?

    <p>Anglo-Saxon cluster</p> Signup and view all the answers

    Which cluster of countries has the highest-context communication style?

    <p>Romance language cluster</p> Signup and view all the answers

    Which country in the Anglo-Saxon cluster has the highest level of diversity?

    <p>United States</p> Signup and view all the answers

    Which country in the Romance cluster has the lowest-context culture?

    <p>France</p> Signup and view all the answers

    Which cluster of countries has the lowest level of diversity in Asia?

    <p>Asian language cluster</p> Signup and view all the answers

    Which culture is known for being very direct in their communication style?

    <p>Dutch culture</p> Signup and view all the answers

    What was Kwang's initial reaction to the Dutch culture's direct criticism?

    <p>He was shocked</p> Signup and view all the answers

    How did Kwang's Korean friend advise him to handle the direct criticism from the Dutch?

    <p>To give it right back to them</p> Signup and view all the answers

    What were the consequences of Kwang's inability to understand the subtleties of appropriate behavior?

    <p>He alienated his colleagues</p> Signup and view all the answers

    What is the main lesson to be learned from Kwang's experience?

    <p>To accept direct criticism in a positive manner</p> Signup and view all the answers

    What is the risk of trying to handle direct criticism like the Dutch?

    <p>It may offend others</p> Signup and view all the answers

    What is the recommended approach when working with cultures from quadrant A?

    <p>To accept direct criticism positively</p> Signup and view all the answers

    What does the text suggest about the Dutch culture's direct criticism?

    <p>It is a cultural norm</p> Signup and view all the answers

    What is the recommended approach when working with cultures from quadrant A?

    <p>To accept direct criticism positively</p> Signup and view all the answers

    What is the recommended approach when working with cultures from quadrant A?

    <p>To accept direct criticism positively</p> Signup and view all the answers

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