Mastering Second-Degree Communication in Business

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Which cluster of countries is furthest to the right?

Anglo-Saxon cluster

Romance language cluster

Asian language cluster (correct)

None of the above

Which cluster has the most linguistic and cultural diversity in the Anglo-Saxon cultures?

United States (correct)

Canada

United Kingdom

Australia

Which country in the Romance cluster has the most diversity?

Spain

France

Italy

Brazil (correct)

Which cluster has the lowest-context culture in Asia?

Singapore Signup and view all the answers

Who originally developed the concept of low- and high-context communication?

Edward Hall Signup and view all the answers

Which cluster of countries has the highest level of homogeneity?

Romance language cluster Signup and view all the answers

Which country in the Asian language cluster has the highest level of diversity?

Singapore Signup and view all the answers

Which cluster of countries has the shortest shared history in the Anglo-Saxon cultures?

Anglo-Saxon cluster Signup and view all the answers

Which cluster of countries has the lowest-context culture in the Romance cluster?

Romance language cluster Signup and view all the answers

Which cluster of countries is furthest to the right?

Asian language cluster Signup and view all the answers

Which cluster of countries has the most linguistic and cultural diversity in the Anglo-Saxon cultures?

Anglo-Saxon cluster Signup and view all the answers

Which cluster of countries has the highest-context communication style?

Romance language cluster Signup and view all the answers

Which country in the Anglo-Saxon cluster has the highest level of diversity?

United States Signup and view all the answers

Which country in the Romance cluster has the lowest-context culture?

France Signup and view all the answers

Which cluster of countries has the lowest level of diversity in Asia?

Asian language cluster Signup and view all the answers

Which culture is known for being very direct in their communication style?

Dutch culture Signup and view all the answers

What was Kwang's initial reaction to the Dutch culture's direct criticism?

He was shocked Signup and view all the answers

How did Kwang's Korean friend advise him to handle the direct criticism from the Dutch?

To give it right back to them Signup and view all the answers

What were the consequences of Kwang's inability to understand the subtleties of appropriate behavior?

He alienated his colleagues Signup and view all the answers

What is the main lesson to be learned from Kwang's experience?

To accept direct criticism in a positive manner Signup and view all the answers

What is the risk of trying to handle direct criticism like the Dutch?

It may offend others Signup and view all the answers

What is the recommended approach when working with cultures from quadrant A?

To accept direct criticism positively Signup and view all the answers

What does the text suggest about the Dutch culture's direct criticism?

It is a cultural norm Signup and view all the answers

What is the recommended approach when working with cultures from quadrant A?

To accept direct criticism positively Signup and view all the answers

What is the recommended approach when working with cultures from quadrant A?

To accept direct criticism positively Signup and view all the answers

Mastering Second-Degree Communication in Business

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Questions and Answers

Which cluster of countries is furthest to the right?

Which cluster has the most linguistic and cultural diversity in the Anglo-Saxon cultures?

Which country in the Romance cluster has the most diversity?

Which cluster has the lowest-context culture in Asia?

Who originally developed the concept of low- and high-context communication?

Which cluster of countries has the highest level of homogeneity?

Which country in the Asian language cluster has the highest level of diversity?

Which cluster of countries has the shortest shared history in the Anglo-Saxon cultures?

Which cluster of countries has the lowest-context culture in the Romance cluster?

Which cluster of countries is furthest to the right?

Which cluster of countries has the most linguistic and cultural diversity in the Anglo-Saxon cultures?

Which cluster of countries has the highest-context communication style?

Which country in the Anglo-Saxon cluster has the highest level of diversity?

Which country in the Romance cluster has the lowest-context culture?

Which cluster of countries has the lowest level of diversity in Asia?

Which culture is known for being very direct in their communication style?

What was Kwang's initial reaction to the Dutch culture's direct criticism?

How did Kwang's Korean friend advise him to handle the direct criticism from the Dutch?

What were the consequences of Kwang's inability to understand the subtleties of appropriate behavior?

What is the main lesson to be learned from Kwang's experience?

What is the risk of trying to handle direct criticism like the Dutch?

What is the recommended approach when working with cultures from quadrant A?

What does the text suggest about the Dutch culture's direct criticism?

What is the recommended approach when working with cultures from quadrant A?

What is the recommended approach when working with cultures from quadrant A?

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