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Questions and Answers
What should be done when processing credit cards, vouchers, or gift certificates for room service payment?
What should be done when processing credit cards, vouchers, or gift certificates for room service payment?
- Allow guests to pay at a later time
- Follow establishment procedures (correct)
- Accept payment only in cash
- Charge the amount to the guest folio
Which of the following is a common method of payment for room service?
Which of the following is a common method of payment for room service?
- Charging the bill to the guest folio
- Paying with cash or credit card
- Using vouchers or gift certificates
- All of the above (correct)
Can guests pay for their room service separately from their room account?
Can guests pay for their room service separately from their room account?
- No, it is not allowed
- Yes, but only by charging the bill to the guest folio
- Yes, by using cash or credit card (correct)
- No, they can only use vouchers or gift certificates
