Mastering Power Dynamics

Which type of power is based on fear?

Which type of power achieves compliance based on the ability to distribute rewards?

Which type of power is based on a person's position in the formal hierarchy of an organization?

Which type of power is based on expertise and special skills/knowledge?

According to the text, what is power?

According to the text, what is a key factor in determining power?

According to the text, why do IT personnel often have considerable power within organizations?

Which department gains increased power in an organization during critical labor negotiations?

What is the likely response of a person when faced with someone who uses coercive power?

Which form of power is most likely to lead to commitment from individuals?

Which bases of power are most often used by managers?

According to French and Raven's classification of sources of power, which of the following is NOT one of the six bases of power?

Which type of power is defined by French and Raven as dependent on fear of negative consequences if one fails to comply?

According to the text, people are more likely to perceive those who behave impolitely as having more power.

Which researcher suggests that power, if used appropriately, can be a positive influence in an organization?

Power refers to a capacity that A has to influence the behavior of B.

The more dependent B is on A, the more power A has in the relationship.

IT personnel often have considerable power within organizations because they are viewed as irreplaceable.

Coercive power is based on fear of negative consequences if one fails to comply.

Reward power is based on expertise and special skills/knowledge.

Legitimate power is based on a person's position in the formal hierarchy of an organization.

Information power is the ability to give special benefits or rewards to people.

Referent power is based on fear.

Expert power is based on special skills or knowledge.

Legitimate power is broader than the power to coerce and reward.

Information power comes from access to and control over information.

True or false: Withholding information can result in poor-quality performance by those who need the information.

True or false: Coercive power leads to resistance from individuals, decreased satisfaction, and increased mistrust.

True or false: Legitimate power generally results in increased commitment from individuals.

True or false: Expert and referent powers are the most likely to lead to commitment from individuals.

What is the relationship between power and dependency?

Give an example of how power can be influenced by dependency.

Why do IT personnel often have considerable power within organizations?

What is reward power based on?

What is legitimate power based on?

What is expert power based on?

What is referent power based on?

According to French and Raven's classification of sources of power, what are the six bases of power?

Define coercive power.

What is the opposite of coercive power?

According to the text, why should power not be considered a bad thing?

According to the text, how does withholding information affect performance?

What is the impact of coercive power on individuals' performance?

What types of power are most likely to lead to commitment from individuals?

Why are the bases of power - coercive, reward, and legitimate - most often used by managers?

Power refers to a capacity that A has to influence the behaviour of B, so that B acts in accordance with A's ______.

The more that B depends on A, the more power A has in the ______.

The information technology (IT) group often has considerable power, because everyone, right up to the CEO, is dependent on this group to keep computers and networks ______.

According to French and Raven's classification of sources of power, what are the six bases of power?

Legitimate power is based on a person's position in the formal hierarchy of an organization.

The more dependent B is on A, the more power A has in the relationship.

Expert power is based on special skills or knowledge.

Reward power achieves compliance based on the ability to distribute rewards that others view as ______.

Legitimate power represents the power a person receives as a result of his or her position in the formal hierarchy of an ______.

Expert power is influence based on ______, special skills, or knowledge.

Referent power develops out of admiration of another and a desire to be like that ______.

According to the text, withholding information can result in poor-quality performance by those who need the ______.

According to the text, departments that possess information that is critical to a company's performance in times of high uncertainty will gain increased power in their organizations until those ______ are resolved.

A review of the research on the effectiveness of these forms of power finds that they differ in their impact on a person's ______.

Exhibit 7-3 summarizes some of this ______.

What are the three likely responses of a person when faced with someone who uses the bases of power described above?

Which bases of power are most likely to lead to commitment from individuals?

According to the research, which forms of power are the least effective for improving referent power?

What is the likely impact of coercive power on individuals?