Mastering Performance Management
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Questions and Answers

What is the purpose of developing cause-and-effect linkages in the strategic map?

  • To achieve the targets
  • To maintain threshold standards of performance
  • To monitor day-to-day efficient functioning of the business
  • To accurately capture the essence of the strategy (correct)

What is the difference between diagnostic performance measures and strategic performance measures?

  • Strategic performance measures are important to the day-to-day efficient functioning of the business
  • Strategic performance measures tell the story of strategy (correct)
  • Diagnostic performance measures are for monitoring the organization's control
  • Diagnostic performance measures correspond directly to strategy

What is the criteria for selecting performance measures in the Scorecard?

  • Achieving targets
  • Monitoring day-to-day efficient functioning of the business
  • Linked to strategy (correct)
  • Maintaining threshold standards of performance

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Test your knowledge on finalizing measures and developing cause-and-effect linkages with this quiz! Learn how to select the right measures for your balanced scorecard and construct effective cause-and-effect linkages to achieve your organizational goals. This quiz covers essential concepts and strategies for successful performance management. Sharpen your skills and become a master of cause-and-effect thinking!

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