Mastering Objection Handling
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Questions and Answers

Which of the following is a key factor in effective objection handling?

  • The objections themselves
  • The timing of the sales process
  • The size of the sales team
  • The prospect's concerns (correct)

What is objection handling?

  • The process of selling a product or service
  • The act of addressing a prospect's concerns during the sales process (correct)
  • The strategy of managing objections after the sales process
  • The technique of closing new business

What is the purpose of using a question-based framework in objection handling?

  • To put the prospect at ease (correct)
  • To avoid addressing objections
  • To make the sales team more comfortable
  • To confuse the prospect

What are some common objections that sellers may need to address?

<p>The objections related to the prospect's budget (A)</p> Signup and view all the answers

What is the recommended approach to managing objections?

<p>Diving deeper with a simple questioning framework (B)</p> Signup and view all the answers

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