Mastering Law Enforcement Leadership

According to the PEW Research Center survey, what percentage of police officers are concerned about their safety?

What percentage of police officers have become less willing to stop and question suspicious persons?

What percentage of police officers believe that police work is harder today as a result of high-profile incidents?

Which of the following is emphasized in the text as a key quality for aspiring public safety leaders to develop?

What does the text aim to do for public safety leaders?

Who do the public safety leaders need to be better leaders for, according to the text?

According to the text, what happened to the number of investigative field contacts by police in Chicago as violent crime was on the rise?

What is the relationship between active police work and violent crime reduction, according to enlightened police chiefs?

What event is the recent wave of violence in Chicago proximately tracked back to?

What did the FBI report conclude about the influence of high-profile police incidents on assailants' mindsets and behaviors?

According to the report, what percentage of police officers agree that officers who consistently do a poor job are held accountable?

What percentage of police officers believe that their organizations don’t have enough officers to police the community adequately?

According to the text, who believes that the so-called 'Ferguson Effect' appears real and has caused police to be less proactive in stops, field interviews, and arrests?

What does the retired police captain in the text compare some cops to?

According to the text, what is the main reason patrol officers in most major cities have little time for proactive police work or community policing strategies?

According to the text, what percentage of Americans trust the federal government to do the right thing most of the time?

According to the text, what does Elaine Kamarck argue is needed in public safety agencies throughout the country?

According to the text, what impact does the lack of trust in management competence have on organizations?

According to the text, what is the key factor that influences officer behavior and how officers treat the community?

What do police officers and supervisors want their chiefs and sheriffs to do when it comes to dealing with bad cops?

What are the cornerstones of success for anyone wishing to lead men and women in policing, according to the text?

What does the author argue is the key factor that can transform law enforcement agencies into more effective and accountable organizations?

According to the text, what event initiated a movement that challenged the actions of law enforcement?

What change in social mores did police officials across the country agree on?

What does the text highlight as a systemic problem in the criminal justice system?

What is the primary reason why police contacts are not pleasant events for most people?

According to the text, what was the schedule for police officers in 1978?

What did the station supervisor inform the officers about?

What is the description of Santa Ana Police Agency in the text?

According to the text, what position did the author hold when he retired from the Santa Ana Police Department?

During what time period did the Santa Ana Police Department face union problems and discord between the rank and file and city management?

According to the text, what was the highest homicide count in one year for the city of Santa Ana?

What did the Santa Ana Police Department do to address the understaffing issue in the late 1980s?

Which city did the author work in as a police officer?

What was the author's role before becoming a sworn officer?

Why did the Santa Ana Police Department hire additional officers in the 1970s?

What was the mandatory sentence for anyone convicted of using heroin in California back then?

What was one of the premier tools used to reduce burglaries, according to the text?

What is Narcan™️ used for, as mentioned in the text?

What was one of the crime reduction strategies implemented by the Santa Ana Police Department?

What is CPTED?

Why did many Vietnam veterans join law enforcement agencies during that time period?

What was one of the qualities that the supervisors in the crime prevention unit demanded from their personnel?

What was the author's experience working in the Santa Ana Police Department?

What is the main advantage of the Santa Ana Police Department's size?

What did the author learn from the veterans in the Santa Ana Police Department?

What were the sergeant's expectations and rules for the author?

Why was the author disappointed with his sergeant's leadership style?

What effect did the author's encounter with a poor supervisor have on him?

How did William 'Wim' Sirks demonstrate his leadership as a sergeant?

What was the outcome of the author and his team's assignment under William 'Wim' Sirks' leadership?

What qualities did Sergeant William Sirks possess as a supervisor?

What trait did Bob Sayne exhibit as a leader?

What impact did Sergeant William Sirks' leadership have on the author?

What is the role of police departments in the wellness of a community?

What did the author propose in regards to police agencies?

What does the author argue is needed in public safety agencies throughout the country?

Why is an early, positive influence in a young officer's career vital to their success according to the text?

According to the text, who does the author believe can have a profound effect on others through sheer will, energy, and a relentless commitment to a vision?

According to the text, what does the author believe is the only way to build trust within and outside an organization?

According to the text, what is the main difference between historical figures like Mahatma Gandhi and individuals in business, city councils, or police departments?

According to the text, what are some reasons why some leaders are reluctant to exercise their authority to protect the organization?

According to the text, what are some potential consequences of inaction by leaders in an organization?

According to the text, what are some qualities of effective leadership?

According to the text, what do employees crave in a workplace?

According to the text, why do some law enforcement executives, managers, and supervisors ignore problem employees?

What was the outcome of Lt. Charles Joseph Gliniewicz's personnel file being released?

Why did the organization fail to intervene early on to help Lt. Charles Joseph Gliniewicz?

What was the reason given in the text for police chiefs keeping unfit employees and promoting them?

According to the text, what is one of the key characteristics of leadership by example?

According to the text, what does leadership by example mean in part?

According to the text, what are the four additional leadership traits described by Bill Belichick?

According to the text, what did Albert Schweitzer say about influencing others?

What is servant leadership?

According to Larry Spears, what are some essential qualities that define servant leaders?

What does conceptual thinking involve?

What is foresight in the context of servant leadership?

What is a crucial factor in gaining the trust and respect of skeptical police officers?

What is the potential consequence of losing the respect and trust of those around you, according to the text?

What are some key qualities of effective leadership, as highlighted in the text?

During his time as a police lieutenant, the author gained a great perspective on how government can be useful or fail miserably because he

What did the author consider the most formative period in his understanding of how a police organization works?

What did the author see as a key factor that could transform law enforcement agencies into more effective and accountable organizations?

What is the first step in becoming an exceptional police leader?

What does the author propose about great leadership skills?

What is a key characteristic of exceptional police leaders?

What is the significance of a supervisor who cares about their subordinates, according to the text?

According to the text, why did Abraham Lincoln deliberately avoid surrounding himself with 'yes' men?

What was foremost in Abraham Lincoln's mind when he was inaugurated as President?

What did Abraham Lincoln recognize about his own limitations in dealing with national affairs?

According to the text, what is a key characteristic of good leaders?

According to the text, how do good leaders view failure?

According to the text, what does a good leader do when making decisions?

According to the text, what is one of the qualities that good leaders look for in team members?

According to the text, what is the key to understanding organizational and community problems?

According to the text, what must a manager or supervisor do when people disagree with their decision?

According to the text, what must a leader genuinely want to hear before making a decision?

According to the text, what is essential to the success of police executives?

According to the text, why did Lincoln choose cabinet members who largely agreed with him on slavery?

According to the text, how did Lincoln maintain a productive relationship with his cabinet members?

According to the text, why did Lincoln consult with Montgomery Blair, his Postmaster General, for military advice?

According to the text, what lessons in leadership and management competence can be learned from Lincoln's example?

What does the author believe is the key ingredient in motivating people to do great work?

What does the author believe is the most important factor in making people feel good about their work?

What does the author believe is the key to treating people in a way that motivates them to perform miracles?

What are some of the findings about motivation discussed in Ariely's book, Payoff?

What is one way managers and supervisors can make workplaces more productive and meaningful?

What is the importance of communication from the boss in motivating employees?

What is the role of an enlightened chief executive and management team in motivating employees?

According to the text, what is the purpose of the 'rule of three' in the promotion process?

What did the author tell the police chief during their final interview?

According to the text, what can blind loyalty to superiors lead to?

According to the text, what is the foundation for loyalty?

What did the author learn about how to obtain information from suspects?

What is the main reason the author wrote a lengthy email to the CEO?

According to the text, what is the primary reason for standing up for what you believe?

According to the text, what is the author's advice for dealing with a boss who demands blind loyalty and avoids the truth?

According to the text, what does the author emphasize when discussing difficult subjects with a boss?

According to the text, what is the consequence of failing to be constructively honest with the boss?

According to the text, what is the author's view on personal loyalty to a boss?

According to the text, what is the moral of the story about decision-making?

What is the essential element of any personal or professional relationship, according to the text?

What is the author's advice on how to ensure you are respected and can help the organization and employees accomplish goals and objectives?

What does the author argue is the key factor in making people feel good about their work?

According to the text, what are some key qualities of a good manager?

According to the text, what did Google do to ensure that all teams have good managers?

According to the text, what is the main issue regarding managers?

According to the text, what is the key to Apple's tremendous product line?

According to the text, what is the main reason why government agencies should manage projects with competent stewardship?

According to the text, what is the author's opinion on the relationship between competent managers and great leaders?

According to the text, what is the importance of admitting and fixing mistakes in good management?

According to the text, what is the relationship between leadership and management?

According to the text, what is the author's view on the importance of good management skills for leaders?

According to the text, what does the author believe is the key difference between a great idea and a great product?

According to the text, what did Google's Project Oxygen set out to find?

According to the text, what did the team at Google discover through Project Oxygen?

According to the text, what did Alan Mullally, the ex-CEO of Ford, do to turn the company around?

According to the text, what is the author's view on the differences between leaders and managers?

According to the text, what does the author believe is a key characteristic of good leaders?

According to the text, what is the consequence of failing to be constructively honest with the boss?

According to the text, what does the author believe is the most important factor in making people feel good about their work?

According to the text, what does the author believe is the long-term effect of a broken organizational culture?

Who transferred their powers to James Comey due to a medical emergency?

Which program did Andrew Card and Alberto Gonzales want John Ashcroft to sign off on?

Who did James Comey inform about Andrew Card and Alberto Gonzales' visit to the hospital?

According to the text, who refused to sign off on the spy program?

What did Comey do after witnessing the showdown in the hospital room?

Who did Comey refuse to meet with without a witness?

What did President Bush agree to do to resolve the issue?

According to the text, what did James Comey and Robert Mueller do that inspired others to do the right thing?

According to the text, what did the incident involving James Comey and Robert Mueller crystallize for the author?

According to the text, what did the author ask himself when confronted with a decision that was complicated or placed him at professional risk?

According to the text, what did the author learn about the human propensity to take the path of least resistance?

According to Heckman and Owens, what did their research demonstrate about leader behavior and team performance?

According to the text, what did George Washington do after watching the soldiers struggle to raise the wooden beam?

According to the text, what is the author's view on leading by example?

According to the text, what is the key factor that influences officer behavior and how officers treat the community?

According to the text, what is the foundation for loyalty?

According to the text, what is the consequence of failing to be constructively honest with the boss?

According to the text, what is servant leadership?

According to the text, what is the author's advice for dealing with perceptions, accurate or not?

According to the text, what is the impact of ignoring problems or issues in a department?

According to the text, what is the best way to set an example for others in terms of work ethic?

According to the text, why is it important for leaders to adhere to the same standards as their employees?

According to the text, what does it mean to lead by example?

What is a fundamental requirement for all who seek to lead and influence others to accomplish organizational goals?

What did the author do when he was promoted to Police Captain and took charge of the Field Operations Bureau?

What did the author learn about working alongside patrol officers and supervisors?

According to the text, what is the author's advice for leaders when faced with allegations of misconduct or unethical behavior within their organization?

What does the author suggest leaders do if they promise to fix a problem within their organization?

According to the text, what is a fundamental element of any leader's approach to their job?

What does the author recommend leaders do to maintain the trust of their organization and its members?

What did Napoleon Bonaparte understand was necessary to influence the behavior of those around him?

What is the consequence of leaders viewing themselves as better and more important than others?

What tends to happen to organizations that use organizational power rather than legitimate power to influence others?

What did Jean-Paul describe as one of Napoleon's key qualities as a leader?

Why did the author strive to get involved in the work of his subordinates?

What did the author do to gain the trust and respect of his officers?

What did Napoleon's hands-on approach to leadership communicate to his men?

What was the work ethic that the author learned from Mike?

What did the author admire about Mike?

What is the author's opinion of senior cops who only respond to calls when assigned by the dispatcher?

What is the author's preference when it comes to the type of cops he would choose?

What was the advice given by the field corporal 'Mike' for success in a police career?

What did the author learn from 'Mike' about the negative effects of police work?

What is the author's opinion on the importance of leading by example in leadership?

According to the text, what is the key factor that leads to agencies becoming poor performers or engaging in practices that marginalize the community?

What does the author believe is the best way to avoid mediocrity in police organizations?

According to the text, why is rising above mediocrity important for police management teams?

According to the text, what is the most important factor that affects an organization's success or failure?

What is the definition of organizational culture according to Wikipedia?

Who has the most significant influence on an organization's culture according to the text?

What is the key to success for any police department according to the text?

According to the text, why is it important for supervisors to confront misconduct and mediocrity?

What was the purpose of revamping the performance evaluation system in the Santa Ana Police Department?

What did the new performance evaluation system in the Santa Ana Police Department incorporate?

What did the author and a task force do to improve the performance evaluation system?

According to the text, why did some raters artificially inflate an employee's performance rating?

What did the study by Willis Towers Watson reveal about the effectiveness of merit raises?

According to the text, why do managers often give merit raises even when an employee's performance is deficient?

What is one reason why merit pay should be tied to team and organizational results?

According to the text, what is the role of agency leadership in overcoming obstacles and promoting fair treatment of employees?

According to the text, what is one of the challenges of changing the culture of a large organization?

According to the text, what is one possible solution for dealing with individuals who obstruct organizational reform?

According to the text, what is the critical caveat when taking action against an individual obstructing organizational reform?

According to the text, what is the role of a Field Training Officer (FTO) in a police agency?

According to the text, what is the importance of selecting and training FTOs?

According to the text, how can a culture of neglect and lack of accountability affect a police department?

According to the text, what is the impact of an FTO on a recruit or new lateral officer?

What did Apple CEO Tim Cook say about the importance of cultural fit in an organization?

What is the alternative to heeding Tim Cook's advice on cultural fit in a police department?

What are public safety organizations turning to for middle and top agency executives?

What is a potential pitfall of implementing an at-will employment system for police managers?

What is the author's suggestion for building a good police department team?

What does the author emphasize as the ground level prerequisites for building a good police department team?

What does the author recommend for a new police chief or sheriff brought in from the outside to change the culture of the department?

What prevented the author's organization from developing a management team that was highly focused on the problems of the community and the development of the employees?

What did the author come to loath after playing the political game at times?

What does the author believe is a universal malady that affects both private and public entities?

What is one reason why compromise is often seen as a sign of weakness in organizations, according to the text?

Why is it important for police leaders to create a workplace environment conducive to seeking and vetting ideas and positions?

What does the text suggest is a key quality for becoming a constructive dissenter?

What is the essence of leadership by example?

What did Donna Dubinsky think of Steve Jobs' proposed change to Apple's distribution model?

What does the text suggest about the culture in some organizations when it comes to debating policy decisions?

Why did some key players fail to alert the President of their doubts about the decisions on Iraq?

What does the text suggest about Abraham Lincoln's approach to decision-making and leadership?

What did Steve Jobs tell Dubinsky when they met years later?

According to Kaarlgard, what are the two choices a leader or manager has?

According to Oren Harari, who are the 'pros' that should be challenged?

What is a key factor for police leaders to learn from historical events?

What was the author's initial expectation regarding the recruit's probationary evaluation?

What did the author find when reviewing the recruit's file?

Who did the author consult about the recruit's probationary evaluation?

What deficiencies were revealed in the probationary evaluation process?

What percentage of one-year probationary assessments were untimely, according to the text?

What did the author do after recommending the termination of the recruit?

What did the author do later in their career as the Human Resources Commander?

What is the purpose of the probationary period for police recruits?

What is the potential consequence of not terminating a recruit during the probationary period?

What is the author's advice for supervisors and managers when it comes to terminating probationary employees?

What does the text suggest is the main reason for rigorously assessing probationary employees during the one-year probationary period?

According to the text, why does the author discuss the workers' compensation program in a book about leadership?

What does the Los Angeles Times article mentioned in the text highlight about the workers' compensation system in Los Angeles?

According to the text, why is the abuse of the workers' compensation system by top ranks in some organizations concerning?

According to the text, what is the purpose of the workers' compensation system for law enforcement in California?

According to the text, what effect does abuse of the workers' compensation system have on police organizations?

According to the text, what do good cops resent in relation to workers' compensation claims?

According to the text, what does the author believe is the impact of leaders abusing the workers' compensation system?

According to the text, what is one way that agencies can minimize the potential for fraud or abuse in the workers' compensation system?

According to the text, what should be one of the follow-up steps when investigating a suspicious workers' compensation claim?

According to the text, why is it important to establish a program for injured officers to return to temporary light duty?

According to the text, what should be a key leadership objective when managing workers' compensation costs?

According to the text, what is the purpose of the workers' compensation system?

What did CalPERS do in 2017 to address fraud and abuse in the workers' compensation system?

What did the circular from CalPERS instruct public agencies to do?

What impact does fraud and abuse in the workers' compensation system have on legitimate claimants?

According to the text, what is the importance of maintaining frequent, meaningful contact with employees in an organization?

What does the text suggest about using the workers' compensation system to get rid of problematic employees?

What is the author's advice regarding employees who are suspected of abusing the workers' compensation system?

According to the text, what type of test is widely used in selecting law enforcement applicants or those seeking promotion?

What is the main purpose of job testing?

According to the text, what did Albert Einstein say about intellect?

According to the text, what was Abraham Lincoln's main focus when he was elected as President?

According to the text, what did the author learn from the great leaders he respected?

According to the text, what happens when individual members of an organization don't feel part of a larger purpose?

According to the text, what is the key to transforming law enforcement agencies into more effective and accountable organizations?

According to the text, why did the author start the Peer Support Team in the early 1990s?

According to the text, what is the main advantage of having a well-rounded background and having done most jobs in an agency?

According to the text, what is the fundamental task of leaders, as argued by the authors of Primal Leadership—Realizing the Power of Emotional Intelligence?

According to the text, what is the importance of caring about others in a large organization with many employees and competing demands for your time?

According to the text, what does the author encourage readers to do regarding emotional intelligence and resonance?

According to the text, what does emotional leadership NOT mean?

According to the text, what are some examples of 'little but significant things' that leaders can do to make a difference in the workplace?

According to the text, what impact did the supervisor's demeanor have on the employee in the meeting?

According to Peter Salovey and John D. Mayer, emotional intelligence refers to one's ability to perceive, control, and evaluate emotions in oneself and others, and using that information to guide one's thinking and actions. What are the four parts of emotional intelligence, as described by Salovey and Mayer?

According to the text, what are the soft skills that many call the soft skills, as opposed to hard skills like technical expertise, budget planning or writing abilities?

According to the text, what is one way to forge the bonds necessary for any organization to become an effective team?

According to the text, what is the potential consequence of losing the respect and trust of those around you?

Which of the following is NOT considered a soft skill for effective leadership?

What is the impact of focusing solely on hard sciences in education?

What is the author's view on the importance of technical competence and emotional intelligence in leadership?

Which of the following is NOT a test for emotional intelligence mentioned in the text?

What is the relationship between hard and soft skills in leadership?

What did Orange County Sheriff Sandra Hutchens believe are fundamental requirements for law enforcement applicants?

What is the key to success for any police department?

Why is it important for leaders to treat others with respect and dignity in the workplace?

What is the author's advice for leaders when it comes to accommodating employees' needs?

What should leaders do if they are unable to accommodate employees' needs?

What is the potential consequence of leaders ignoring problem employees in the organization?

According to the author, what is the importance of the Grit factor in police work?

What does the author equate grit with in police work?

What kind of applicants impressed the author the most during background interviews for the Santa Ana PD?

According to the text, what does Admiral William McRaven credit for the success of the operation that killed Osama Bin-laden?

What did Admiral McRaven ask the cameraman to do during the interview?

According to the text, what qualities did President Obama describe Admiral McRaven with?

What did the author wonder about serving under Admiral McRaven?

According to Ashley Merryman, what is true humility?

What did Owens and Heckman find in their research about humble leaders?

According to the text, what are some keys to humility?

What is the inescapable conclusion of the research on humility?

According to the text, what is a key characteristic of effective supervisors and managers in law enforcement?

According to the text, what is the responsibility of a watch commander in law enforcement?

According to the text, what is a challenge for police executives in training new lieutenants and commanders?

According to the text, what is a key factor in earning the respect of others as a law enforcement leader?

According to the text, what is one key component of being a humble leader?

According to the text, what is the recommended action if your office is enclosed?

According to the text, what does Lincoln's example teach us about leadership?

According to the text, what is the consequence of a boss taking credit for the team's hard work?

What qualities did Pope Francis bring to the papacy?

What did Pope Francis achieve in his two years as Pope?

What does the author suggest readers do in relation to Pope Francis?

What is the first step in building trust in management?

What does the author emphasize as the main reason for staying in an organization?

What is the role of trust in building successful agencies?

What is the key attribute that a leader must have according to the U.S. Army's Field Manual 6-22?

What happens when an organization lacks trust in its executive and management team?

What is the role of emotional connection in building trust, according to the text?

What is the key to engendering trust in relationships?

What is one of the non-negotiable principles of leadership, according to the text?

What is the consequence of leaders treating people in a condescending, autocratic manner?

What does the text suggest about pursuing personal interests while in a leadership position?

What is one of the key moments that tests a leader's trust and leadership skills?

What is the essential element in any workplace relationship, according to the text?

What behavior can lead to the loss of trust in a workplace relationship?

Why is it important for leaders to hold employees accountable for acts of misconduct?

What is one consequence of hoarding useful information in a workplace relationship?

What is one of the ways in which Pope Francis demonstrates humility?

What is the essential task of getting feedback from others?

What is the link between a leader's embrace of negative feedback and his or her performance?

What is one of the ways in which great leaders use their empathy and self-awareness?

What did the Santa Ana police department do to build trust with the community?

What did the Santa Ana police department do during difficult times, like an officer-involved shooting?

Why did the community in Santa Ana tax themselves to build a new administration building and jail?

Why did the young officer stay in the Santa Ana police department?

According to the text, who is widely considered the Father of modern policing?

What was the first full-time, professional police force established by Sir Robert Peel called?

Which Scottish town was the first to set up their police force based on the model established by the City of Glasgow Police?

According to Sir Robert Peel's principles, what is the role of the police in preventing crime and disorder?

What is one of the key principles of building community trust, according to the text?

What is the potential consequence of not maintaining community trust, according to the text?

What do successful police chiefs do to handle challenging incidents, according to the text?

What is one of the ways in which poor morale in the workplace can manifest itself, according to the text?

According to the text, what is one of the first steps that Bill Bratton took in every agency where he worked?

According to the text, what is one of the potential consequences of ignoring morale issues in an organization?

What is one of the ways suggested in the text to deal with morale issues in an organization?

What is the definition of morale according to sociologist Alexander Leighton?

According to the text, what are some concrete results of high morale in an organization?

What did the author learn from a technology policy issue in the past?

According to the text, what is the role of the chief executive in addressing morale problems?

Which country did John F. Kennedy never travel much to, but was still beloved in for his charisma and policies?

During which time period did John F. Kennedy make it a point to travel the world and learn about the strategic importance of many countries?

According to the Washington Post, what aspect of John F. Kennedy's personal life was considered a flaw?

According to the text, what were some of the consequences of the Bay of Pigs invasion for President Kennedy and the United States?

Why did the military arrange for certain contingencies without telling President Kennedy?

Why did the Bay of Pigs invasion fail?

Why did President Kennedy approve the Bay of Pigs invasion despite the flawed planning and intelligence?

According to the text, what is one potential consequence of leaders deferring to their subordinates based on their experience?

What is one similarity between the leadership of Kennedy and Lincoln?

What is one reason why Lincoln deferred to McClellan despite his doubts about his strategy?

What is one consequence of McClellan's contemptuous attitude towards Lincoln and his defiance of the President's suggestions?

According to the text, what was the reason for the contamination of Flint's water supply?

According to the text, what did the Governor of Michigan claim in congressional hearings?

According to the text, what did the EPA administrator claim in congressional hearings?

According to the text, what did the author find when researching the issue of water contamination in Flint?

According to the text, why did Kennedy develop a distrust of the CIA and the military leadership?

According to the text, what was the main reason why the Soviet Union tried to sneak strategic missiles into Cuba?

According to the text, what approach did Kennedy take during the Cuban Missile Crisis?

According to the text, what ultimately resolved the Cuban Missile Crisis?

According to the text, why are there over 500,000 technology jobs open in our nation today?

What is the author's view on the government's approach to providing unemployment and welfare to workers who lost jobs in the rust belt and elsewhere?

According to the text, what is the author's opinion on the approach to recruitment, hiring, training, and community problem solving in law enforcement?

According to the text, what is the primary goal of public safety organizations?

What is a key quality that strategic organizations possess?

According to the text, what is the responsibility of a leader in public safety management?

What is the first step in overcoming the limitations of the civil service process and bureaucratic obstacles?

Which philosophy did many police agencies begin to embrace as a paradigm shift, focusing on treating the root causes of crime rather than its symptoms?

What did the author's department do to institutionalize the problem-solving approach?

What was the result of the department's efforts to institutionalize COP and POP?

What was the City's adoption of W. Edwards Deming's principles a supportive step towards?

According to the text, what does the SWOT analysis stand for?

What is the primary goal of the strategic planning process?

What is the purpose of conducting a SWOT analysis in the strategic planning process?

What does the author recommend if necessary during the strategic planning process?

According to the text, what is the Pareto Principle also known as?

What does the Pareto Principle suggest about focusing resources?

What can law enforcement professionals do to focus their resources strategically?

What does the author emphasize as essential for the success of a strategy?

According to the text, what is the key difference between strategies and tactics?

What is the main responsibility of police executives in relation to strategies and tactics?

What did the review of available data reveal about the Santa Ana Police Department's understanding of the department's mission and goals?

According to the text, what is the role of management in helping front-line officers understand the organization's vision and goals?

What is the importance of having systems in place in an organization?

What does the author believe is necessary for achieving success in a project?

What is the author's analogy for interrelated programs in an organization?

What is concurrent development in the context of public safety management?

What is the purpose of creating a swim lane chart?

How can individual supervisors and managers use concurrent development?

What is the recommended action for agencies without a concurrent development process?

Which of the following is a key benefit of benchmarking in public safety agencies?

Where can you find an annual Best Practices guide for public safety agencies?

Which website provides evidence-based ratings and reviews of crime reduction and prevention programs?

According to the text, what lesson did the author learn from using Red Teams?

What does the author recommend when effecting change in an organization?

According to the text, what is a key aspect of developing a strategic plan?

According to the text, what is a key factor in earning the respect of others as a law enforcement leader?

According to the text, what is one of the challenges faced by police agencies in hiring the best candidates?

According to the text, why do tech CEOs believe that employees trained in liberal arts add value to their companies?

According to the text, what is the challenge for police agencies in creating a workplace that challenges employees?

According to the text, what was the purpose of the Community Oriented Policing (COP) program implemented by the Santa Ana Police Department in the 1970s?

What was one of the main challenges faced by the COP program in the 2000s, as mentioned in the text?

What was the recommendation made by the author to reinvigorate and modernize the COP program?

What lesson does the author share from their experience of trying to change the COP program?

According to the text, what is the key trait of disruptors?

What is the main focus of benchmarking for investigative units in police agencies?

What is the primary goal of police leaders in changing the culture of their organizations?

What is the main challenge faced by police departments in implementing community policing strategies?

According to the text, what does the term 'eating your own dog food' mean in the context of technology companies?

According to the text, why is it important for public safety agencies to ask the question about living in a community where they operate?

According to the text, why is it important for organizations to 'eat their own dog food'?

According to the text, what metrics help law enforcement agencies determine the state of their community?

What is the purpose of the Wellbeing Index mentioned in the text?

What does the text suggest about the role of law enforcement agencies in community policing?

What is the potential impact of visible signs of disorder and rampant petty crime in a community?

According to the text, what data points does Predpol collect from a department's Records Management System to create crime predictions?

According to Predpol, how does it generate predictions for where and when crimes are most likely to occur?

What is the size of the small areas that Predpol pinpoints each day for potential crime occurrence?

According to the text, what does the Gross Domestic Product (GDP) measure?

What are the three dimensions of the social progress index framework, as defined by the report mentioned in the text?

What does the author advocate for in terms of data collection in law enforcement organizations?

What is one potential consequence of law enforcement agencies seeing themselves as islands, rather than parts of the whole?

According to the text, what is the recommended approach to understanding the community's priorities and desires?

According to the text, why is it important to seek input from the community frequently?

According to the text, what can be a potential source of valuable information about how the police department is doing?

According to the text, what is the unique responsibility of the chief executive in an organization?

According to the text, what is the purpose of conducting formal research and regularly scheduled community meetings in strategic planning?

What is the SARA model advocated by Herman Goldstein for?

What is the definition of Big Data according to Doug Wyllie?

What is predictive policing?